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BURNER MEDIA PLACEMENT
The granule pack and log set, consisting of five logs, comes packaged inside the appliance. Use extreme care
when handling the logs, they are fragile and will damage easily. The unit must never be used with broken logs or
other burn media.
Experience has shown that the majority of performance problems are caused by burn media being installed
incorrectly. Incorrect placement can create carbon build-up and affect performance. Please take the time to read
and follow these instructions as malfunctioning due to incorrect placement is not covered by warranty.
The granules as well as being added to create a more realistic log effect (they diffuse the gas flames) also assist
in soot prevention and are CRITICAL to the correct operation of the fire. Never pour the granules directly from the
pack as dust particles and the granules may block the burner ports.
During the initial burning in period of approximately 2 hours, some minor smoke and smell may
be experienced. During this period the heater should be operated on High and the space being
heated should be well ventilated. It may take up to 20 minutes of operation for the logs to achieve
IMPORTANT
their full flame pattern and glow.
Malfunctions due to incorrect burn media placement are NOT covered by warranty.
The appliance MUST NEVER be used with other burn media or burn media that is damaged.
Ensure the left hand log is sitting on top of the two support brackets and NOT directly on the
burner.
Ensure the left hand log is pushed hard against the left and rear ceramic panels.
Rinnai
BURNER MEDIA INSTALLATION
25
SS850 IM
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