Canon ImageRUNNER 2422L User Manual
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Canon ImageRUNNER 2422L User Manual

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User's Guide
User's Guide
Read this guide first.
Please read this guide before operating this product.
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After you finish reading this guide, store it in a safe place for future reference.

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Summary of Contents for Canon ImageRUNNER 2422L

  • Page 1 User’s Guide User’s Guide Read this guide first. Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.
  • Page 2 2422L/2420L User’s Guide...

  • Page 3: Manuals For The Machine

    Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. Depending on the system configuration and product purchased, some manuals may not be needed. Guides with this symbol are PDF manuals included on the Guides with this symbol are printed manuals.

  • Page 4: User Manual Cd-Rom

    User Manual CD-ROM The User Manual CD-ROM is software that enables you to select and view PDF Manuals included on the CD-ROM via your computer screen. Follow the instructions below to use the User Manual CD-ROM. NOTE Depending on the system configuration and product purchased, some manuals may not be needed.

  • Page 5: Using The Cd-Rom Menu

    Using the CD-ROM Menu This section describes how to use the CD-ROM Menu. The CD-ROM Menu appears when you insert the User Manual CD-ROM provided into the CD-ROM drive. (The sample screen shot shown here is for Windows users.) NOTE For Macintosh users, double-click the [START] icon to start the CD-ROM Menu.

  • Page 6: How This Manual Is Organized

    Includes the descriptions of multi-functional operations, available paper stock, and Index. Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

  • Page 7: Table Of Contents

    Contents User Manual CD-ROM ..........iii System Requirements .
  • Page 8 Chapter 1 Before You Start Using This Machine Installation Location and Handling ........1-2 Installation Precautions .
  • Page 9 Service Call Message ..........4-11 Contacting Your Local Authorized Canon Dealer ..... .4-11...

  • Page 10: Preface

    Preface Thank you for purchasing the Canon imageRUNNER 2422L/2420L. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

  • Page 11: Keys And Buttons Used In This Manual

    Keys and Buttons Used in This Manual The following symbols and key/button names are a few examples of how keys and buttons to be clicked or pressed are expressed in this manual: • Control Panel keys Control Panel Keys Example [Key icon] Key icon + (Key Name) (Additional Functions)

  • Page 12: Abbreviations Used In This Manual

    Abbreviations Used in This Manual In this manual, product names are abbreviated as follows: Microsoft Windows 2000 operating system: Windows 2000 Microsoft Windows XP operating system: Windows XP Microsoft Windows Vista operating system: Windows Vista Microsoft Windows 7 operating system: Windows 7 Microsoft Windows Server 2003 operating system: Windows Server 2003...

  • Page 13: Operations And Terms Used In The Manuals

    Operations and Terms Used in the Manuals This machine makes effective use of memory to perform print operations efficiently. For example, as soon as the machine has scanned the original that you want to copy, it can immediately scan the next person’s original. You can also print from this machine, using a function other than the Copy function.
  • Page 14 Printing Outputting documents such as a copy or data sent from a client computer to the machine. Copying Printing data scanned from an original, followed by finishing options, such as stapling. xiii...

  • Page 15: Legal Notices

    Safety regulations require the product’s name to be registered. In some regions where this product is sold, the following name(s) in ( ) may be registered instead. imageRUNNER 2422L/2420L (F191200) Laser Safety This product is certificated as a Class 1 laser product under IEC60825-1:2007 and EN60825-1:2007.

  • Page 16: Additional Information

    Additional Information When servicing or adjusting the optical system of the product, be careful not to place screwdrivers or other shiny objects in the path of the laser beam. Also, accessories such as watches and rings should be removed before working on the product.

  • Page 17: Ipv6 Ready Logo

    Ready Logo Phase-1 established by the IPv6 Forum. Copyright Copyright 2011 by Canon Inc. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc.

  • Page 18: Third Party Software

    SOFTWARE to you for any intellectual property of rights holders of the SOFTWARE. (3) You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”). (4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without prior written consent of rights holders of the SOFTWARE.

  • Page 19: Disclaimers

    Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE OR NON-INFRINGEMENT.

  • Page 20: Legal Limitations On The Usage Of Your Product And The Use Of Images

    Legal Limitations on the Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below.

  • Page 21: Important Safety Instructions

    If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. - Necklaces and other metal objects - Cups, vases, flowerpots, and other containers filled with water or liquids...

  • Page 22: Power Supply

    CAUTION Do not install the machine in unstable locations, such as unsteady platforms or inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury. Power Supply WARNING •...

  • Page 23: Handling

    If the machine makes strange noises, or gives off smoke, heat, or strange smells, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.
  • Page 24 • Do not press down hard on the feeder/platen cover when using the platen glass to make copies of thick books. Doing so may damage the platen glass and result in personal injury. • Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or damage if the machine suddenly starts printing.
  • Page 25 - Do not remove the following caution labels which are attached to the machine. If the labels have been removed, contact your local authorized Canon dealer. - If the laser beam escapes from the machine, exposure may cause serious damage to your eyes.

  • Page 26: Maintenance And Inspections

    • Check the power cord and power plug regularly. If the following conditions occur, contact your local authorized Canon dealer, as the condition may cause a fire: - There are burn marks on the power plug. - The blade on the power plug is deformed or broken.
  • Page 27 When removing paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the inside of the machine. If you cannot remove the paper, contact your local authorized Canon dealer. • When removing a used toner cartridge, remove the cartridge carefully to prevent the toner from scattering and getting into your eyes or mouth.

  • Page 28: Consumables

    Consumables WARNING • Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire. • Do not store toner cartridges or paper in places exposed to open flames, as this may cause the toner or paper to ignite, resulting in burns or a fire.
  • Page 29 xxviii...

  • Page 30: Before You Start Using This Machine

    Before You Start Using This Machine CHAPTER This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power. Installation Location and Handling ......... . 1-2 Installation Precautions .

  • Page 31: Installation Location And Handling

    Installation Location and Handling This section describes precautions for installation location and handling. Read this section prior to using the machine. Installation Precautions Avoid Installing the Machine in the Following Locations ■ Avoid locations subject to temperature and humidity extremes, whether low or high.
  • Page 32 ■ Avoid poorly ventilated locations. This machine generates a slight amount of ozone or other odors during normal use. Although sensitivity to ozone or other odors may vary, this amount is not harmful. Ozone or other odors may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms.

  • Page 33: Select A Safe Power Supply

    ■ Avoid locations where a considerable amount of dust accumulates. ■ Avoid locations near volatile or flammable materials, such as alcohol or paint thinner. ■ Avoid installing the machine near computers or other precision electronic equipment. Electrical interference and vibrations generated by the machine during printing can adversely affect the operation of such equipment.

  • Page 34: Provide Adequate Installation Space

    Provide Adequate Installation Space ■ Provide enough space on each side of the machine for unrestricted operation. The optional Finisher-U2 and Document Tray-J1 are attached. 100 mm or more 1,249 mm 1,198 mm 1,247 mm * * The width is 1,018 mm when no options are attached, or 1,247 mm when the optional Document Tray-J1 is attached.

  • Page 35: Moving The Machine

    ■ If you intend to move the machine, even to a location on the same floor of your building, contact your local authorized Canon dealer beforehand. ■ The machine is heavy, and requires two or more people to lift it. Therefore, do not attempt to move it by yourself.

  • Page 36: Handling Precautions

    OFF, disconnect the power cord from the power outlet, and then contact your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.
  • Page 37 ■ Do not use flammable sprays, such as spray glue near the machine. There is a danger of ignition. ■ For safety reasons, turn OFF the control panel power switch of the machine when it will not be used for a long period of time, such as overnight.

  • Page 38: Parts And Their Functions

    Parts and Their Functions This section provides you with the names and functions of all of the parts on the outside and inside of the main unit and control panel. Illustrations of the machine with some optional equipment attached to it are also provided. For more information on the optional equipment, parts and their functions, see Chapter 5, “Optional Equipment,”...

  • Page 39: Basic Operations

    Cassette Feeding Module-T1 (Optional) c Platen Cover Type J The Cassette Feeding Module-T1 provides two (Optional for the imageRUNNER 2422L*) additional sources of paper for printing jobs. The platen cover secures the originals placed on Each paper drawer holds up to 250 sheets of the platen glass.

  • Page 40: Internal View

    Internal View The imageRUNNER 2420L with the optional feeder (DADF-P2), Inner 2 Way Tray-E2, Duplex Unit-A1, Cassette Feeding Module-S1, and Cassette Feeding Module-T1 attached. a Scanning Area f Drum Unit Originals placed in the feeder are scanned here. When the drum unit is full of waste toner, replace it with a new one.

  • Page 41: Control Panel

    Control Panel a COPY key i Start key Press to switch the machine to the Copy mode. Press to start an operation. b SCAN key j Clear key Press to enable the Network Scan function. (See Press to clear entered values or characters. the Network ScanGear Guide.) k ID key c LCD display...
  • Page 42 ■ Control Panel Continued q Density key y Frame Erase key Press to darken or lighten the density of the Press to set the Frame Erase mode. For more documents you want to copy. information, see Chapter 2, “Advanced Operations,” in the Copying Guide. r Image Quality key z 2-Page Separation key Press to select the image quality best suited to...

  • Page 43: Optional Equipment

    Optional Equipment a Platen Cover Type J f Finisher-U2 (Optional for the imageRUNNER 2422L*) g Feeder (DADF-P2) *The availability of this option may vary depending on the h Document Tray-J1 country or region of purchase. b Inner 2 Way Tray-E2...

  • Page 44: Main Power And Control Panel Power

    OFF while the machine is ON. For more information about the Sleep mode, see Chapter 3, “Useful Functions and Settings,” in the Reference Guide. For more information on the Cassette Heater Unit-30, contact your local authorized Canon dealer. 1-15 Main Power and Control Panel Power...
  • Page 45 The screen on the left is displayed until the machine is ready to scan. The screen on the left is displayed when the Start to copy machine is ready to scan. 100% Auto IMPORTANT Density: Auto If you turn OFF the main power, wait at ImgQual.: Text least 10 seconds before turning the main power back ON.

  • Page 46: Control Panel Power Switch

    Control Panel Power Switch To turn the control panel ON or OFF, press the control panel power switch. When the control panel is turned OFF, the machine is in the Sleep mode. Control Panel Power Switch Machine Status Standby mode (Ready for immediate copying or printing) Sleep mode NOTE...

  • Page 47: Setting Up The Connection

    Setting Up the Connection This section describes how to connect the machine to a computer or network, and the types of connection and cables available for use. The machine can be connected to a computer with a USB cable, or to a network with a 10BASE-T/100BASE-TX LAN cable.

  • Page 48: Connecting To A Usb Interface

    Connecting to a USB Interface You can connect the machine to a computer with a USB port via a USB cable. The machine is USB 2.0 high-speed* compatible. The printer driver, USB class driver, and utilities that match the operating system on your computer must be installed. For more information on installing the driver through USB connection, see the Printer Driver Installation Guide or Mac UFR II Printer Driver Installation Guide.

  • Page 49: Connecting To A Network

    USB Full-Speed (USB 1.1 equivalent) and Mac OS X 10.3.3 or later is USB 2.0 Hi-Speed/USB Full-Speed (USB 1.1 equivalent). For more information, consult your local authorized Canon dealer. Connecting to a Network The machine can connect to a TCP/IP network. The machine supports both 10BASE-T and 100BASE-TX connections that can be used in most LANs.
  • Page 50 If you are using a mixed 10Base-T/100Base-TX environment, devices on the network (hubs, routers, etc.) must support the mixed environment. For more information, consult your local authorized Canon dealer. • After connecting the network cable, perform the following operations. (For more information, see the relevant descriptions.)

  • Page 51: Before Using The Machine As A Printer

    Before Using the machine as a printer Installing the Printer Driver The printer driver is software that is required to print from applications, such as Microsoft Word/Excel/PowerPoint, etc., on your computer. The printer driver also enables you to configure settings relating to printing. System Requirements The following system environments are necessary in order to use the printer driver.

  • Page 52: Ufrii Lt User Software Cd-Rom

    UFRII LT User Software CD-ROM The printer driver is installed from the UFRII LT User Software CD-ROM. ■ CD-ROM Contents: For Windows: For Mac: UFRII LT Printer Driver UFRII LT Printer Driver Mac UFR II Printer Driver Color Network ScanGear Installation Guide Printer Driver Installation Guide...
  • Page 53 ■ Starting Installation (Macintosh): Insert the CD-ROM into your Mac CD-ROM drive and double-click the CD icon that appears on your desktop. You can find the installer and Mac UFR II Printer Driver Installation Guide in the folder with the printer driver name. Double-click the installer icon in the installer set folder to start the installation.

  • Page 54: Setting Up The Printer Configuration

    NOTE Depending on the printer model you are using, the installation guide may be a PDF file. If so, double-click the PDF icon in the [Documents] folder. Setting Up the Printer Configuration To correctly use the functions of this product, you must set the printer options using the printer driver.

  • Page 55: For Macintosh

    If you share the printer with other network users, and have installed “Canon Driver Information Assist Service” in the print server, you can use the [Get Device Status] function.

  • Page 56: Before Using The Remote Scan Function

    Before Using the Remote Scan Function In order to use this product as a network scanner, you must install the scanner driver. IMPORTANT The Color Network ScanGear is available only for the Windows operating systems. Installing the Scanner Driver The scanner driver is a driver for using digital multi-purpose printers on a network as scanners.

  • Page 57: System Requirements

    System Requirements The following system environments are necessary in order to use the scanner driver. ■ Software: • Operating Systems: - Microsoft Windows 2000 - Microsoft Windows XP - Microsoft Windows Vista - Microsoft Windows 7 - Microsoft Windows Server 2003 - Microsoft Windows Server 2008 •...

  • Page 58: Installation

    Installation From the menu screen of the CD-ROM, you can begin installing the scanner driver, or display the Network ScanGear Installation Guide. For details about the installation procedure, see the Network ScanGear Installation Guide. NOTE View the Network ScanGear Installation Guide before you start the installation. You cannot view the Network ScanGear Installation Guide while the installation is in progress.
  • Page 59 1-30 Before Using the Remote Scan Function...
  • Page 60 Basic Operations CHAPTER This chapter describes the main features and basic operations of the machine. What This Machine Can Do ..........2-2 Placing Originals.

  • Page 61: What This Machine Can Do

    All the elements you will ever need in a digital multitasking machine. The imageRUNNER 2422L/2420L incorporates a rich array of input and output features that can greatly enhance your efficiency. Equipped with features that meet the needs of document work in a digitized office, the imageRUNNER 2422L/2420L represents the ultimate in digital multitasking machines.

  • Page 62: Network Interface

    Web browser. Browser Once the Ethernet interface port is configured properly, the imageRUNNER 2422L/2420L can be controlled and set up through the Remote UI and network. For instructions on configuring the Ethernet port, see the Network Guide.

  • Page 63: Energy Conservation

    Versatile Configurations The Additional Functions menu enables you to make common settings related to many functions of the machine, as well as customize specific functions to suit your needs. (See the Reference Guide.) You can access the menu by pressing (Additional Functions).

  • Page 64: System Monitor

    System Monitor The System Monitor screen enables you to check the status of the machine, and cancel Job List copy and print jobs. Status 100X99 Printing 0X 0 Waiting For instructions on checking the status of copy, 0X 0 Waiting and print jobs, see the Reference Guide.

  • Page 65: Placing Originals

    Placing Originals Place your originals on the platen glass or into the feeder, depending on the size and type of the original, and the copy modes you want to use. ■ Platen Glass Place your originals on the platen glass when copying bound originals (such as books and magazines), heavy or lightweight originals, and transparencies.
  • Page 66 Feeder (View from Above) Place the Place the original original face up. face up. Vertical Placement Horizontal Placement NOTE • If the top edge of the original is not aligned with the back edge of the platen glass (by the arrow in the top left corner), your original may not be scanned correctly, depending on the copy mode you have set.

  • Page 67: Platen Glass

    Platen Glass You should use the platen glass when copying bound originals (such as books and magazines), heavy or lightweight originals, and transparencies. (See Chapter 1, “Basic Operations,” in the Copying Guide.) When copying ID cards using the ID Card Copy function, you must use the platen glass. (See Chapter 2, “Advanced Operations,”...
  • Page 68 NOTE When you are enlarging an A4, A5, or B5 original onto A3 or B4 paper, place the original horizontally on the platen glass, and align it with the A4R, A5R, or B5R marks. Gently close the feeder/platen cover. CAUTION •...

  • Page 69: Feeder (Dadf-P2) (Optional)

    Feeder (DADF-P2) (Optional) You should use the feeder when you want to copy several originals at a time. With the feeder, the machine automatically feeds the originals to the scanning area and scans them. If you are copying in the 2-Sided mode, two-sided originals can also be automatically turned over and scanned as two-sided documents.
  • Page 70 Adjust the slide guides to fit the size of your originals. Neatly place your originals with the side to be copied face up into the original supply tray. Place your originals as far into the feeder as they will go. Original Output Area IMPORTANT •...

  • Page 71: Basic Copying

    Basic Copying This section describes the flow of basic copy operations. NOTE • For instructions on turning ON the machine, see “Main Power and Control Panel Power,” on p. 1-15. • For instructions on routine maintenance, see Chapter 6, “Routine Maintenance,” in the Reference Guide.
  • Page 72 ● If the message <Enter User ID/Pass> appears: ❑ Use [ ] or [ ] to select <User ID:> ➞ Enter User ID/Pass press [OK]. ID Key after Input When done press ID key User ID: Password: ❑ Enter your User ID using User ID (numeric keys) ➞...
  • Page 73 Press [COPY]. The Standby display appears for the Copy Start to copy function. 100% Auto Density: Auto ImgQual.: Text 2-Sided: Off Place your originals. NOTE For help, see “Placing Originals,” on p. 2-6. Specify the desired copy settings. Start to copy NOTE 100% Auto For more information on specifying copy...
  • Page 74 Press (Start). ● If the original is placed in the optional feeder: Copying starts. ❑ Proceed to step 7. IMPORTANT You cannot change copy mode settings, such as the copy quantity, paper size, and copy ratio, while the machine is copying. NOTE •...
  • Page 75 NOTE • You will not be asked for the size of the original in the following cases: - The paper size set for a specific paper source has been selected manually. (See Chapter 1, “Basic Operations,” in the Copying Guide.) - The Image Combination function is set.

  • Page 76: Basic Printing

    Basic Printing This section describes the flow of basic printing operations. NOTE • For instructions on turning ON the machine, see “Main Power and Control Panel Power,” on p. 1-15. • To print from a computer, you must set the machine configurations, and install the printer driver in the computer.

  • Page 77: Basic Remote Scanning

    Basic Remote Scanning Remote Scanning is a scanning method in which scans are loaded to a TWAIN-compliant application (such as Adobe Photoshop, Adobe Acrobat, and Microsoft Word/Excel/PowerPoint 2000 or later) on your computer desktop. This section describes the flow of basic remote scanning operations. IMPORTANT •...
  • Page 78 Press [SCAN]. The Standby display appears for the Scan Scan function. Ready to scan. (Online) Place your originals. NOTE For help, see “Placing Originals,” on p. 2-6. If you are scanning for the first time after the driver installation, select the Color Network ScanGear as the scanner to be used. Open a TWAIN-compliant application on your computer desktop.
  • Page 79 Click [Scan]. Scanning starts. When scanning is complete, the Color Network ScanGear Main Window closes, and the scanned image is transferred to the application. IMPORTANT • After clicking [Scan], do not perform any operation in the Color Network ScanGear Main Window until the dialog box showing the scanning progress appears.

  • Page 80: Canceling A Job

    Canceling a Job There are several ways to cancel a job. This section describes how to cancel a job using the Stop key and using the System Monitor screen. NOTE Several copies/prints may be output even after you canceled a job. Using the Stop Key You can cancel a copy, print, or remote scan job using the Stop key.

  • Page 81: Using The System Monitor Screen

    Use [ ] or [ ] to select <Cancel> Job Status Details ➞ press [OK]. Cancel The Cancel screen appears. Status: Paused Dept. ID: 0000001 Type: Copy ] to select <Yes> ➞ Use [ ] or [ Cancel? press [OK]. The job is canceled.
  • Page 82 Use [ ] or [ ] to select <Status> Copy Status/Log ➞ press [OK]. Status The Status screen appears. Use [ ] or [ ] to select the job Status you want to cancel ➞ press [OK]. 100X99 Printing If there is only one job, just press [OK]. 0X 0 Waiting The Job Status Details screen appears.
  • Page 83 ] to select <Yes> ➞ Use [ ] or [ Cancel? press [OK]. If you do not want to cancel the job, select <No> to return to the previous display. The selected job is canceled. Repeat steps 4 and 6 to cancel another job. NOTE •...

  • Page 84: Routine Maintenance

    Routine Maintenance CHAPTER This chapter describes how to load paper, perform routine cleaning operations, and replace consumables, such as toner and staple cartridges. Paper Drawers ............3-2 Loading Paper .

  • Page 85: Paper Drawers

    Paper Drawers This section describes how to load paper into the paper drawers. NOTE • The following paper sizes can be loaded in Paper Drawers 1, 2, 3, and 4: - A4, A4R, A3, A5, B4, B5, and B5R • Paper Drawer 2 can be added by attaching the optional Cassette Feeding Module-S1 or -T1.
  • Page 86 - Paper on which color images have been copied (Do not copy on the reverse side of this paper either.) - Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of this paper either.) •...

  • Page 87: Paper Drawer

    NOTE • For high-quality printouts, use paper recommended by Canon. • Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.
  • Page 88 IMPORTANT • Rolled or curled paper must be straightened out prior to use. • Make sure that the height of the paper stack does not exceed the loading limit mark ( at the back of the paper drawer and the corners are below the paper size guide clips. •...

  • Page 89: Adjusting A Paper Drawer To Hold A Different Paper Size

    If you want to change the size of paper in a paper drawer, follow the procedure described below to adjust the paper drawer guides. NOTE Please contact your Canon service representative about the settings for U1, U2, and U3 paper. Pull out the paper drawer, and remove all the loaded paper.
  • Page 90 NOTE Attach the end guide while pressing down the point indicated with ‘A’. Lift up the lock lever on the front slide guide, and slide it backwards or forwards to align it with the groove marked with the desired paper size. Lock Lever Lower the lock lever to lock the front slide guide into place.
  • Page 91 Move the paper size detecting lever on the left side of the paper drawer, so that the arrow points to the paper size being loaded. L TR STMT U2/16K Paper Size Marks 17 LTR U1/8K U3/16K Paper Size Slide IMPORTANT Make sure that the paper size detecting lever is set correctly.
  • Page 92 Change the paper size plate to match the new paper size. Size Plate Gently push the paper drawer back into the machine until it clicks into place in the closed position. CAUTION When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.

  • Page 93: Replacing The Toner

    Replacing the Toner When there is only a small amount of toner remaining in the machine, the following message blinks on the LCD display. You may continue printing, however, it is highly recommended that you prepare a new toner cartridge before the toner has completely run out.

  • Page 94: Open The Front Cover

    CAUTION • Keep toner out of the reach of small children. If toner is ingested, consult a physician immediately. • Take care not to allow toner to come into contact with your hands or clothing. If toner gets onto your hands or clothing, wash it off immediately with cold water. Washing it off with warm water may set the toner permanently, making the stains impossible to remove.
  • Page 95 While pressing the unlock tab on Keep unlock tab down the grip, turn the toner cartridge in the direction of the arrow (clockwise). Unlock Tab Pressing the unlock tab, pull out Remove toner the toner cartridge. 3-12 Replacing the Toner...
  • Page 96 Shake the new toner cartridge Shake new toner 5times back and forth (five or six times) to distribute the toner evenly inside the cartridge. WARNING Do not burn or throw used toner cartridges into open flames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a fire.
  • Page 97 Make sure that the side of the Insert new toner cartridge with the label is facing up, and push the new toner cartridge into the machine as far as it will go. Support the new toner cartridge with one hand from underneath, while pushing it into the machine with the other hand.
  • Page 98 While pushing in the unlock tab, Turn toner to left turn the toner cartridge in the direction of the arrow (counterclockwise). IMPORTANT Turn the toner cartridge fully until it locks into place. Unlock Tab Close the front cover. Close front cover CAUTION When closing the front cover, be careful not to get your fingers...
  • Page 99 3-16 Replacing the Toner...

  • Page 100: Troubleshooting

    Contacting Your Local Authorized Canon Dealer ........4-11...

  • Page 101: Clearing Paper Jams

    If you cannot remove the paper, please contact your local authorized Canon dealer. • When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing, as this will dirty your hands or clothing.

  • Page 102: When Paper Jams Occur Frequently

    • The fixing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as this may result in burns or electrical shock.

  • Page 103: List Of Error Messages

    List of Error Messages This section explains the various messages that appear on the LCD display, along with possible causes and remedies. Self-Diagnostic Display If the machine displays a self-diagnostic error message, follow the instructions on the LCD display. Self-diagnostic (error) messages appear on the LCD display in the following cases: •...
  • Page 104 Turn OFF the main power, wait for more than 10 seconds, then turn it ON again. If this does not solve the problem, disconnect the machine and contact your local authorized Canon dealer. (See “Service Call Message,” on p. 4-11.) * xxx stands for a number.
  • Page 105 Feeder cover open/Close cover Cause The feeder cover is open. Remedy Close the feeder cover. Finisher cover open/Close cover Cause The front cover of the finisher is open. Remedy Close the front cover of the finisher. Frnt/Left cover open/Close cover Cause One or more covers are open.
  • Page 106 Memory full Cause The machine’s memory is full of scanned documents. Remedy Divide the original into smaller batches and scan them one by one. No appropriate size Cause <Auto> is selected when copying, but paper of the appropriate size is not loaded in the paper drawer nor in the stack bypass.
  • Page 107 Restart the machine./If problem persists,/call service rep. Cause An error has occurred. Remedy Contact your local authorized Canon dealer. (See “Contacting Your Local Authorized Canon Dealer,” on p. 4-11.) Set doc. on glass Cause The original has been placed in the feeder and a mode that cannot be used with the feeder, such as the 2-Page Separation mode, has been selected.
  • Page 108 Staple jam Cause A staple jam may have occurred in the Finisher-U2. Remedy Check if a staple jam has occurred. (See Chapter 7, “Troubleshooting,” in the Reference Guide.) This func. requires Optional equipment. Cause The SCAN key has been pressed when the machine is not equipped with the optional network kit.
  • Page 109 Tray B full/Remove paper Cause Tray B is full of paper. Remedy Remove the prints from Tray B. (See Chapter 5, “Optional Equipment,” in the Reference Guide.) 4-10 List of Error Messages...

  • Page 110: Service Call Message

    If the machine malfunctions, a service call message appears on the LCD display. Examples: E000, E100 Contacting Your Local Authorized Canon Dealer If a service call message appears on the LCD display, follow the procedure described below to solve the problem.
  • Page 111 ❑ Disconnect the power cord from the wall outlet. NOTE When contacting your local authorized Canon dealer, have the following information available: - Model name - Problem and status of the machine - Service call message on the LCD display...

  • Page 112: Appendix

    Appendix CHAPTER This chapter provides the specifications of the main unit and the optional equipment, and other useful information. Multifunctional Operations ..........5-2 Available Paper Stock .

  • Page 113: Multifunctional Operations

    Multifunctional Operations The imageRUNNER 2422L/2420L offers the user multiple functions, such as printing, scanning, and copying, which can be used together. The following table provides you with the details of multifunctional operations. ■ How to read the table The table below indicates the availability of the operations listed in the horizontal rows when the operations listed in the vertical columns are already being performed.

  • Page 114: Available Paper Stock

    Available Paper Stock The paper types that can be used with this machine are shown below. The paper type loaded in each paper drawer can be displayed if you register that information in the machine beforehand. (See Chapter 3, “Useful Functions and Settings,” in the Reference Guide.) : Available N/A: Not Available Paper Source...
  • Page 115 For instructions on loading paper, see the following sections: - Paper Drawers: “Loading Paper,” on p. 3-2 - Stack Bypass: Chapter 2, “Basic Operations,” in the Reference Guide. • Paper drawers 2, 3, and 4 are optional for the imageRUNNER 2422L/2420L. Available Paper Stock...

  • Page 116: Index

    Index Numerics 2-Page Separation Key, 1-13 Density Key, 1-13 2-Sided Key, 1-13 Different Paper Size, 3-6 2-Sided Printing, 2-17 Different Size Originals Key, 1-13 Document Tray-J1, 1-14 Drum Unit, 1-11 Duplex Unit-A1, 1-11, 1-14, 2-17 Abbreviations Used in This Manual, xi Additional Finisher Tray-C1, 1-14 Additional Functions Key, 1-12 Envelope, 5-3...
  • Page 117 ID Key, 1-12 OK Key, 1-13 Illustrations Used in This Manual, x On-Screen Instruction, 4-2 Image Combination Key, 1-13 Optional Equipment Image Quality Key, 1-13 Cassette Feeding Module-S1, 1-14 Installation Cassette Feeding Module-T1, 1-14 Installation Space, 1-5 Inner 2 Way Tray-E2, 1-14 Location and Handling, 1-2 Power Supply, 1-4 Precautions, 1-2...
  • Page 118 Safety Instructions Consumables, xxvii Handling, xxii Installation, xx Maintenance and Inspections, xxv Other Warnings, xxvii Power Supply, xxi SCAN Key, 1-12 Scanning Area, 1-11 Scanning, Definition of, xii Service Call Message, 4-11 Setting Up the Connection, 1-18 Settings Flowchart, 1-18 Sleep Mode, 1-17 Slide guides (feeder), 2-11 Stack Bypass, 1-10...
  • Page 119 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands (See http://www.canon-europe.com/ for details on your regional dealer)

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Imagerunner 2420l

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