During a conversation, a second call is on hold.
Use one of the following methods:
Swap
3.23 Transferring a call
3.23.1 Transferring a call to another contact on hold
During a conversation, a second call is on hold.
Use one of the following methods:
Transfer
3.23.2 Transferring your call to another contact
During a conversation:
Use one of the following methods:
Transfer
→
New
or
Call
Use one of the following methods:
Transfer
Transfer between two external calls depends on the regulations of countries concerned and the server
configuration.
3.23.3 Blind transfer
You can also immediately transfer your call, without having to wait for your contact to answer.
During a conversation:
Use one of the following methods:
ALE M8 DeskPhone User Manual_Version 1.1 (July 2022)
Press the soft key with the following label: Swap.
Press the Hold key.
Press the account key that is defined as hold.
Press the Transfer key. The two contacts are connected.
Press the soft key with the following label: Transfer. The two contacts are
connected.
Press the Transfer key. The current call is on hold.
Press the soft key with the following label: Transfer.
The first call is on hold.
Call a new contact by using the dialer and dialing by name from the call log or
directory.
Your contact answers the call.
Press the Transfer key. The two contacts are connected.
Press the soft key with the following label: Transfer.
The two contacts are connected.
Press the Transfer key.
The current call is on hold.
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