Keithley KPCI-PIO96 User Manual page 37

5-6 Troubleshooting
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6. Check if the computer finds the OK board to be a PCI resource.
If an OK board is properly installed electrically and the PCI expansion slot is functional, then
Windows 95 Plug and Play should configure the board as a PCI resource. Proceed as follows:
a. Determine the number of the expansion slot used by the OK KPCI-PIO96 board. Refer to
the slot numbering information in your motherboard manual.
b. Turn ON the power to reboot the computer and, during boot, determine whether your
operating system has identified the board as a PCI resource. During boot, the Windows 95
Plug and Play should list the PCI resources found. The board should be listed, likely as an
unidentified peripheral, with same slot number as identified in step 6a.
7. If you had originally installed additional KPCI-PIO96 boards in other PCI slots, then repeat
steps 5 and 6 with the OK board in each of these other slots.
8. Based on the results of steps 5 through 7, do one of the following:
a. If the board is recognized as a PCI component in all slots tested, then there may be software
issues. Skip to step 16.
b. If the OK board is not recognized as a PCI component in a slot(s), then the PCI slot
connector(s) is suspect. Continue with step 9.
9. Make sure that slot and board contacts have wiped adequately and are properly mated. Do
the following:
a. Turn OFF power to the host computer.
b. Remove and reseat the board a few times in the PCI slot connector. This creates a wiping
action to improve the probability of good contact.
c. Make sure that the board is firmly seated in the PCI slot connector.
d. Turn ON power to the host computer.
10. Check if the computer now finds the OK board to be a PCI resource.
Proceed as follows (refer back to similar step 6 for more description):
a. Determine the number of the expansion slot used by the OK board.
b. Boot the computer and, during boot, determine whether your operating system has
identified the OK board as a PCI resource.
11. If KPCI-PIO96 boards were originally installed in other PCI slots, then repeat steps 9 and 10
with the OK board in each of these slots.
12. Based on the results of steps 9 through 11, do one of the following:
• If the board is recognized as a PCI resource in all slots tested, then the cause of the
problem was probably high contact resistance, which apparently has been corrected by the
wiping action. Skip to step 27.
•
If the OK board is not identified as a PCI resource in all slots tested, then any slot in which
it is not identified is suspect. Continue with step 13.
13. Based on the history of steps 6 through 12, do one of the following actions, to further
determine whether a bad slot connector is causing your problem:
• If, at this point, you've only tested the OK board in one slot on this computer AND you
have another slot available, test it in another slot now. Proceed as follows:
a. Turn OFF power to the host computer.
b. Move the OK KPCI-PIO96 board to another available slot.
c. Determine the number of the expansion slot used by the OK board.
d. Turn ON power to the host computer.
e. During boot, determine whether your operating system has identified the board as a
PCI resource. (Refer to step 6 for more information.)
f. Continue with step 14.
KPCI-PIO96 User's Manual