Uninstalling Software/Troubleshooting During Uninstallation - Fujitsu ScanSnap iX1400 Basic Operation Manual

Uninstalling Software/Troubleshooting during
Uninstallation
This section explains how to solve troubles you may encounter upon installing or uninstalling the
following software related to the ScanSnap.
l ScanSnap Manager
l ScanSnap Organizer
l CardMinder
For ScanSnap Home, refer to "Troubleshooting" in the
For details about the troubles you may encounter and the solutions while using the ScanSnap, refer
to the following:
l "Troubleshooting" in the ScanSnap Manager Help
To display this section, right-click the ScanSnap Manager icon
select [Help] → [Troubleshooting] from the
l ScanSnap Support Site (https://scansnap.fujitsu.com/g-support/en/)
If you cannot solve the problem after referring to the above section, contact your FUJITSU scanner
dealer or an authorized FUJITSU scanner service provider.
l "How to Find Your Solution" (page 413)
l "If Your First Attempt to Install Failed" (page 414)
l "If You Have Installed the Software Before" (page 415)
l "Cannot Connect to the ScanSnap even after the Installation Has Been Complete (iX1600 /
iX1500)" (page 419)
l "When the ScanSnap Manager Icon Does Not Appear" (page 420)
l "When ScanSnap Manager Does Not Operate Normally" (page 422)
l "When You Cannot Uninstall the Software" (page 430)

Uninstalling Software/Troubleshooting during Uninstallation

ScanSnap Manager
"Right-Click Menu" (page
412
Help.
in the notification area, and
87).