Troubleshooting - B&D PanelMax SDO-8 Installation Instructions Manual

PanelMax installation instructions

20. Troubleshooting

Symptom
The opener does
not work from the
transmitter
One transmitter works
but the other/s do not
The chain / belt moves
but the door remains
stationary
Motor is running but
chain / belt is not
moving
The transmitter range
varies or is restricted
The Courtesy light does
not work
The door reverses for no
apparent reason
Door will not close
Auto Close not working
The CLOSE (Blue) LED is
flashing
Possible cause
Garage door in poor condition e.g.
springs may be broken
The opener does not have power
The battery in the transmitter is flat
The opener has turned on
"Vacation Mode"
The transmitter button is not
programmed to operate the door.
Faulty transmitter
Flat battery
The opener is disengaged
Damage motor assembly
Variations are normal depending
on conditions e.g. temperature or
external interference
The battery life is exhausted
Position of the transmitter in the
motor vehicle
LED has failed
This may occur occasionally from
environmental conditions such as
areas that are windy, dusty or have
extreme temperature changes.
If Safety beams are installed they
may be partially obstructed.
Safety Beam not working
Safety Beam battery flat
Safety Beam or wiring faulty
Limits are not set
Remedy
Check the door's operation
Plug a device of similar voltage (e.g. a hairdryer)
into the power point and check that it is OK
Replace the battery
Turn off "Vacation Mode"
(Section 14)
Code in the transmitter
Replace transmitter
Replace battery
Re-engage the opener
Contact your dealer for support.
Make sure you can see the door when you use
the transmitter.
Check the battery status by pressing a button
(flashing or no light, battery need changing)
Aim the transmitter through the windscreen.
Change LED.
Ensure the door runs smoothly before increasing
the force pressure.
Ensure the beam path is not obstructed. Check
the Alignment.
To access safety close mode, hold the transmitter
button to close for 6 seconds and continue to
hold while the door closes.
Check Safety Beam
Repair Safety Beam or replace wiring.
Re-align optics. See Safety Beam instructions.
Set Up Limits (Section 11).
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