B&D PanelMax SDO-8 Installation Instructions Manual page 17

PanelMax installation instructions
20. Troubleshooting
Main Light = Service / Warning Indicator:
Requirements for a service and user warnings are indicated after operation by the main light repeatable
flasing OFF a number of times followed by a pause. The below table identifys the issues and remedies.
Flashes Issue
2 PE is preventing door from moving
3 Wireless LOCK battery is low
4 Wireless PE battery is low
5 Wireless LOCK is not unlocked and preventing door
moving
6 Maintenance is due after pre-set number of cycles.
7 Standby battery is faulty
8 Door was obstructed
9 Motor overloaded or stalled
If You Need a Service Call
If the opener needs a service please call the dealer who installed the garage door opener (their contact details are
usually on a sticker on the back of your garage door). For product assistance contact 13 62 63 within Australia.
BEFORE CALLING you should have the following information to assist in providing the appropriate
service:
1. Has anything happened since the opener last operated OK, e.g. a storm, a jolt to the door etc.?
2. What is the current light status on the opener?
3. Manually disengage the door (Section 16).
How easy is it to manually open and close the door?
4. What model is the opener? (Model no. information is located at the rear of the opener)
5. Who installed the opener? (Dealer details should be on a sticker on the back of your garage door)
6. When was it installed? (If known)
Remedy
Clear away any obstructions. Test Door. If unable to move
the door and suspect beam is faulty, enter Safety Beam
Emergency Close by pressing and holding a pre-coded
button on transmitter for more than five seconds and the
door will start closing.
Change LOCK battery
Change PE Battery
Check LOCK, test by pressing emergency release button on
the lock and then test door operation.
Contact dealer to arrange service.
Contact 13 62 63 within Australia for assistance
Clear away any obstructions and test door opens/
closes correctly. (If door is damaged, contact your door
professional)
Check the doors operation by disengaging the motor and
ensuring the door runs smoothly. If necessary make door
adjustments or contact your door professional.
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