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Appendix E. Information for Trained Service Personnel
Attention
v
v These procedures must be performed only by a trained IBM service provider.
v Inform the customer the following procedure has high risk of damaging the
Removing a Drive from an Enclosure
Depending on the type of enclosure, removal procedures may vary. The following
generic procedure can be used if the enclosure documentation is not available for
the different enclosure types.
Removing the Internal Drive
This Procedure is to be performed by IBM Service Personnel only.
Note: One of the four screws securing the cover to the chassis is a tamperproof
Step 1. Remove the Cover
1. Unplug all cables from the rear panel of the unit.
2. Move the unit to a clean and sturdy work surface.
3. Turn the unit on its side with the bottom of the unit facing you.
4. Remove the 4 screws ( 1 in Figure E-1 on page E-2) by the feet.
© Copyright IBM Corp. 2010, 2014
It is strongly recommended that the drive and stuck tape be returned to IBM
for removal and recovery.
SSRs should claim their time against service code 33 ECA 013 when
performing this procedure.
drive and high risk of not being able to recover the data.
screw. A T20 Torx tamperproof screwdriver is required to remove the cover.
E-1
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