Appendix E. Information For Trained Service Personnel; Removing The Internal Drive; Step 1. Removing The Cover - IBM TS2280 Setup, Operator, And Service Manual

Appendix E. Information for trained service personnel

Attention
v It is strongly recommended that the drive and stuck tape be returned to IBM for removal and
recovery.
v If the cartridge in the drive is an INPUT tape containing ACTIVE or 'ONLY COPY' data (i.e., there
is no backup), eject commands issued at the host fail to unload the tape, and power-cycling the
drive fails to eject the cartridge, make no further attempts to unload this tape. Call Technical
Support and open a PMR if one isn't already open, to initiate the process of sending the drive with
the loaded cartridge in for recovery.
v These procedures must be performed only by a trained IBM service provider. SSRs should claim
their time against service code 33 ECA 013 when performing this procedure.
v Inform the customer the following procedure has high risk of damaging the drive and high risk of
not being able to recover the data.

Removing the internal drive

This procedure is to be completed by IBM service personnel only.
Note: One of the four screws that secure the cover to the chassis is a tamperproof screw. A T20 Torx
tamperproof screwdriver is required to remove the cover.

Step 1. Removing the cover

1. Unplug all cables from the rear panel of the unit.
2. Move the unit to a clean and sturdy work surface.
3. Turn the unit on its side with the bottom of the unit facing you.
4. Remove the 4 screws ( 1 in Figure 31 on page 84) by the feet.
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