Active Assist; Leica Exchange - Leica Viva GNSS Getting Started Manual
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Also See for Viva GNSS:
- Getting started manual (122 pages) ,
- Getting started manual (94 pages)
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2.1.5
Description
Access
Using Active Assist
step-by-step
2.1.6
Description
Requirements
Creating User name
and Password step-
by-step
Viva GNSS, SmartWorx and Principles
Active Assist
Active Assist is an online support tool that allows Leica technical support to gain
remote access to your instrument or field controller.
Valid CCP and Active Assist licences are required to use Active Assist.
Step
Description
1.
Establish a connection to the Internet through a Bluetooth digital cellular
phone or the internal 3.5G modem of the CS10/CS15 field controller.
2.
Call your local technical support.
3.
Select Start Active Assist to connect to the Active Assist service.
4.
Quote the equipment number shown on the screen to your supporter.
Leica technical support has now remote access to your TPS instrument or CS
field controller screen.
5.
Select End Active Assist to disconnect from the Active Assist service once
the session has finished.
Leica Exchange
Leica Exchange is an online service that allows the data exchange between two users
of the service. For example:
• The user in the field sends the daily measured data to the user in the office.
• The user in the field sends a codelist to a second user in the field.
The service is available on your TPS instrument or CS10/CS15 field controller.
• Valid Leica Exchange subscription
• SmartWorx 4.0 or higher
• Leica Exchange licence key loaded on a field controller/instrument
AND / OR
• Leica Exchange entitlement ID loaded on a computer with Leica Exchange Office
Step Description
1.
Order a Leica Exchange subscription. You will receive a subscription form.
2.
Take the subscription ID in the subscription form and log in to your myWorld
account (https://myworld.leica-geosystems.com).
3.
Navigate to myTrustedServices.
On the My Trusted Services tab, select Add Service and type in the subscrip-
4.
tion ID.
Active Assist can only be started from the
Leica TPS Favourites and Leica GPS
Favourites screens. Refer to "2.1.4 Leica
Favourites".
34
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