enphase ENV-S-WM-230 Installation And Operation Manual page 4

Connect Remotely Using Enlighten ........................................................................................................ 24
Connect Using the IQ Gateway Local Interface ...................................................................................... 25
View Production Readings .................................................................................................................. 25
View or Change Monitoring Settings ................................................................................................... 25
View Microinverter Information ........................................................................................................... 29
View Envoy Information ...................................................................................................................... 29
Open a Connection for Enphase Troubleshooting ............................................................................... 29
Troubleshooting................................................................................................................................ 30
Microinverter Detection Issues................................................................................................................ 30
Issue: Installer Toolkit Shows "Cross Domain Traffic Reported" ........................................................ 30
Issue: Microinverter Communications LED is Red ............................................................................. 30
Issue: Installer Toolkit Detects Fewer Microinverters than Expected ................................................. 30
Issue: No Microinverters are Reporting .............................................................................................. 31
Issue: Installer Toolkit Indicates that Scanning is Inhibited ................................................................ 31
Power Production Issues ........................................................................................................................ 31
Issue: Power Production LED is red ................................................................................................... 31
Internet Connection Issues ..................................................................................................................... 32
Issue: Network Communications LED is Red or Off ........................................................................... 32
Issue: Wi-Fi Problems ......................................................................................................................... 33
Issue: Cellular Connection Status "Not Connected" ........................................................................... 33
Issue: IQ Gateway is not Connecting with a New Router ................................................................... 33
Local Networking Considerations ........................................................................................................... 33
DHCP versus Static IP Addressing ..................................................................................................... 33
MAC Filtering ...................................................................................................................................... 34
Firewall Settings .................................................................................................................................. 34
Replacing an IQ Gateway ....................................................................................................................... 35
Replacing a Hardwired IQ Gateway .................................................................................................... 35
Technical Data ................................................................................................................................. 37
4 © 2022 Enphase Energy Inc. All rights reserved.
IQ Gateway-M Installation and
Operation
141-00031 Rev 02