enphase Envoy-S Metered Installation And Operation Manual
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- Page 1 INSTALLATION AND OPERATION MANUAL Enphase Envoy-S 141-00031, Rev 01...
- Page 2 Product information is subject to change without notice. All trademarks are recognised as the property of their respective owners. For warranty text, refer to enphase.com/warranty. User documentation is updated frequently; Check the Enphase website (enphase.com/support) for the latest information. Copyright © 2016 Enphase Energy Inc. All rights reserved.
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Page 3: Table Of Contents
2. Provide a Power Connection ..................... 13 Provide Power for the Envoy-S Standard (ENV-S-WB-230-F, -G, and -I) ........ 13 Provide Power for the Envoy-S Metered (ENV-S-WM1-230) ............ 15 3. Install CTs for Metering (Model ENV-S-WM1-230 only) ............16 Install the CT for Production Metering ..................16 Install the CT for Consumption Metering (optional) .............. - Page 4 View or Change Monitoring Settings ..................29 View Microinverter Information ....................33 View Envoy Information ......................33 Open a Connection for Enphase Troubleshooting ..............33 Troubleshooting ........................34 Microinverter Detection Issues ...................... 34 Issue: Installer Toolkit Shows “Cross Domain Traffic Reported” ..........34 Issue: Microinverter Communications LED is Solid Amber ............
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Page 5: Safety
Do not wire unused terminals or terminal blocks on the Envoy-S. DANGER: Do not use Enphase equipment in a manner not specified by the manufacturer. Risk of electric Doing so may cause death or injury to persons, or damage to equipment. -
Page 6: The Enphase Envoy-S
The Envoy-S Standard offers microinverter PV production monitoring. How the Enphase Microinverter System Works The Enphase Microinverter converts the DC output of the PV module into grid-compliant AC power. In addition to performing the DC to AC conversion, it maximises energy production by using a sophisticated Maximum Power Point Tracking (MPPT) algorithm. -
Page 7: Installation Planning And Preparation
To the Local Area Network (LAN), the Envoy-S is just another host on the network, much like a personal computer. The Envoy-S simply connects to the on-site router or Enphase Mobile Connect ™ (cellular modem) for communications with the Enphase Enlighten monitoring and analysis website. -
Page 8: Download The Installer Toolkit App
Envoy-S Installation and Operation Download the Installer Toolkit App The Enphase Installer Toolkit is a mobile app for iOS and Android devices (smart phone or tablet) that allows installers to configure the system while onsite, eliminating the need for a laptop and improving installation efficiency. -
Page 9: Plan The Internet Connection
Internet Explorer (IE) 9 or higher, or Safari 5 or higher Metering Considerations The Envoy-S Metered includes a production CT and a consumption CT. When installing CTs: Do not install the CTs in a panel where they exceed 75% of the wiring space of any cross- sectional area within the panel, or refer to local standards for guidance. -
Page 10: System Metering Options
Create the map and install the PV modules and microinverters. You will scan this map later using Installer Toolkit and your mobile device. (See “Method A: Provision Microinverters with Installer Toolkit” on page 18.) NOTE: If needed, you can find an installation map at the back of any Enphase Microinverter manual. ... -
Page 11: Installation Sequence
Envoy-S 2. Provide a power connection 3. Install CTs, if needed 4. Energise the Envoy-S 5. Detect microinverters 6. Verify system configuration 7. Connect to Enlighten 8. Send summary report 2016 Enphase Energy Inc. 141-00031 Rev 01... -
Page 12: Installing The Envoy-S
To install the Envoy-S, perform the following steps and refer to these diagrams: Envoy-S Standard (model numbers ENV-S-WB-230-F, -G, and -I) LEDs and buttons AC input ports Ethernet port Envoy-S Metered (model number ENV-S-WM1-230) LEDs and buttons Terminal block ports Ethernet port ... -
Page 13: Choose A Location For The Envoy-S
The Envoy-S Standard (ENV-S-WB-230-F, -G, and -I) includes an AC power cord. The Envoy-S Metered (ENV-S-WM1-230) does not include an AC power cord, and you must hard-wire it. The following sections provide separate instructions for the two configurations. - Page 14 Open the terminal block door and move the shutter to the left. Wire the line and neutral conductors as shown in the diagram. Tighten terminal block screws to 0.56 Nm. - Connect Line (active) to A - Connect Neutral to N 2016 Enphase Energy Inc. 141-00031 Rev 01...
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Page 15: Provide Power For The Envoy-S Metered (Env-S-Wm1-230)
Envoy-S Installation and Operation Provide Power for the Envoy-S Metered (ENV-S-WM1-230) The Envoy-S Metered (ENV-S-WM1-230) uses terminal blocks for power connections. It does not include an AC power cord, and you must hard-wire it. When you hard-wire the Envoy-S outdoors, you must install it in an IP54-rated, or better enclosure with conduit attachment. -
Page 16: Install Cts For Metering (Model Env-S-Wm1-230 Only)
Envoy-S Installation and Operation 3. Install CTs for Metering (Model ENV-S-WM1-230 only) The Envoy-S Metered (ENV-S-WM1-230) uses terminal blocks for metering connections. Install one CT for production metering and one CT for consumption metering as described in this section. You must use a protected route in conduit for the CT wires to the Envoy-S. -
Page 17: Install The Ct For Consumption Metering (Optional)
All four LEDs flash amber during boot up. This typically takes 2 to 3 minutes. When boot up is complete, the Microinverter Communications LED flashes amber indicating that that microinverters are not yet detected. 2016 Enphase Energy Inc. 141-00031 Rev 01... -
Page 18: Detect The Microinverters
(or if any discovered microinverter stops communicating). With All Methods remains solid, see “Microinverter Detection Issues” on page If the Microinverter Communications LED 2016 Enphase Energy Inc. 141-00031 Rev 01... -
Page 19: Verify System Configuration
On the Overview screen, check that the new profile is set on all the microinverters. This may take up to 5 minutes. c. Set up metering for the Envoy-S Metered (model ENV-S-WM1-230 only): Tap the Meters button and check that Production Metering is enabled ... -
Page 20: Method B: Enphase Mobile Connect Modem
Connect the antenna to the antenna connector (marked CELL) on the modem. b. Mount the modem as described in the Enphase Mobile Connect Installation Guide. c. Connect the micro-USB cable to the modem and connect the other end of the cable to the Envoy-S. -
Page 21: Method D: Power Line Communication Bridges
Envoy serial number). NOTE: If you connect to an Envoy after associating it to a system, the report includes a system name and address. For more information, refer to the Enphase Installer Toolkit Operation Manual at: enphase.com/support. 2016 Enphase Energy Inc. -
Page 22: Activate Monitoring
Once you have registered the system and successfully installed the Envoy-S, Enlighten sets up an account for the site owner. When you complete the registration and installation, Enphase sends account information to the site owner so that they can log in to the Enlighten website and view system performance. -
Page 23: Envoy-S Operation
Envoy-S Operation Envoy-S Displays and Controls You can track system installation progress with the Enphase Installer Toolkit mobile app. The LEDs on the Envoy-S are solid green when a function is enabled or performing as expected, flashing when an operation is in progress, or solid amber when troubleshooting with Installer Toolkit is required. -
Page 24: Led Behaviour At Initial Start Up
The Envoy-S identifies each device by its unique serial number. If you add more microinverters to an existing system or replace a microinverter or the Envoy-S, you can run a scan to detect the new devices. To initiate a scan after you add new microinverters to an existing Enphase system, perform the following steps. -
Page 25: Connecting To Envoy-S
Connect using a computer or mobile device with the Envoy-S local interface Connect Using the Installer Toolkit App The Enphase Installer Toolkit is a mobile app that provides installers with onsite system configuration capabilities. Options for establishing a connection between the Installer Toolkit app and the Envoy-S are: ... -
Page 26: Complete The Connection To Envoy-S With Installer Toolkit
Once your mobile device and the Envoy are on the same LAN, you can connect to the Envoy-S. 1. Tap anywhere on the row containing the Envoy serial number or tap Connect at the bottom of the System Overview screen. 2016 Enphase Energy Inc. 141-00031 Rev 01... - Page 27 Envoy when you tap Connect to Envoy. This action also stops the device scan on the Envoy, if one is in progress. Refer to enphase.com/installer-toolkit/ for more information on the Enphase Installer Toolkit. 2016 Enphase Energy Inc. 141-00031 Rev 01...
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Page 28: Connect Remotely Using Enlighten
The default reporting mode for the Envoy-S is Standard (high-bandwidth). If the site uses the Enphase Mobile Connect modem, this setting is locked to Low-Bandwidth. Low bandwidth mode reports 15-minute interval readings and event data to Enlighten four times a day. -
Page 29: Connect Using The Envoy-S Local Interface
You will be prompted to enter the following login credentials: Username: envoy Password: nnnnnn (where nnnnnn are the last six digits of the Envoy-S serial number) 2016 Enphase Energy Inc. 141-00031 Rev 01... - Page 30 To use a static IP address, select Use Static IP and enter information as needed. Select Update. The application asks you to confirm: This may interrupt communications with the Envoy-S and require you to reconnect. Select OK to continue, or select Cancel. 2016 Enphase Energy Inc. 141-00031 Rev 01...
- Page 31 Select Connect Other Network. Enter the new Wireless Network Name (ESSID) and Security code. If you need to disconnect the Envoy from a Wi-Fi network: Select More Info. Click Forget this Network. 2016 Enphase Energy Inc. 141-00031 Rev 01...
- Page 32 Select Check Network Route. The application displays a loading message until results are returned. When the results return, the application displays a collection of routing details for the Envoy’s path to the Internet. 2016 Enphase Energy Inc. 141-00031 Rev 01...
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Page 33: View Microinverter Information
Enphase to perform remote troubleshooting If you contact Enphase Customer Support, Enphase personnel may ask you to open a secure connection for diagnostic purposes. To open secure connection so... -
Page 34: Troubleshooting
WARNING: Risk of electric shock. Risk of fire. Do not attempt to repair the Envoy-S; it contains no user-serviceable parts. Tampering with or opening the Envoy-S will void the warranty. If the Envoy-S fails, contact Enphase Customer Support for assistance (enphase.com/global/support-request). Warranty void if cover removed. Refer servicing to qualified personnel. -
Page 35: Issue: No Microinverters Are Reporting
Issue: Installer Toolkit Indicates that Scanning is Inhibited It is best to leave the Envoy in this condition for normal operation. However, if you need to re-enable scanning (for example, if you replace a microinverter) contact Enphase Customer Support (enphase.com/global/support-request). -
Page 36: Internet Connection Issues
Envoy-S has a local network connection only and failed to connect to Enlighten after its scheduled reporting time (five minutes). When the LED is off, there is no network connection. If you are using the Enphase Mobile Connect modem and the Network Communications LED remains off or lights solid amber, see Troubleshooting in the Enphase Mobile Connect Installation Guide. -
Page 37: Issue: Wi-Fi Problems
IP address on the broadband router. See the section on DHCP reservations in the router instructions. Failure to reserve the static IP address on the router may result in duplicate IP addresses and intermittent Internet connection problems with the Envoy-S. 2016 Enphase Energy Inc. 141-00031 Rev 01... -
Page 38: Mac Filtering
The Envoy connects to these servers using their DNS names. If you add firewall rules for Envoy reporting, Enphase recommends using the DNS names rather than the underlying IP addresses. This is because the IP addresses are subject to change without notice. -
Page 39: Replacing An Envoy-S
DANGER! Risk of electric shock. Risk of fire. If the Envoy-S is wired for metering, only qualified personnel should install or replace the Enphase Envoy-S. WARNING! When replacing the Envoy-S Metered, you must install a new production CT to maintain metering accuracy. A new production CT is included with the replacement Envoy-S. -
Page 40: Replacing An Hardwired Envoy-S
3. Verify that the new Envoy-S powers up. BEST PRACTICE: When powered up and connected for the first time, the Envoy-S may retrieve an automatic upgrade from Enphase. This upgrade may take up to 15 minutes. During upgrade the Envoy-S LEDs flash green sequentially. - Page 41 9. Verify that the new Envoy-S powers up. BEST PRACTICE: When powered up and connected for the first time, the Envoy-S may retrieve an automatic upgrade from Enphase. This upgrade may take up to 15 minutes. During upgrade the Envoy-S LEDs flash green sequentially.
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Page 42: Event Messages
If the condition persists: Contact your installer or refer to the Troubleshooting Guide at enphase.com/support. Recommended Action: No action is required. Added pcu device with part number 800-00(xxx-xxx) Description: The Envoy-S added a new microinverter to the database. 2016 Enphase Energy Inc. 141-00031 Rev 01... - Page 43 Once the internal temperature of the microinverter is once again within normal limits, it will resume full power production and this event message will clear. If the condition persists: Contact your installer or Enphase Energy customer support at enphase.com/global/support-request. DcPowerTooLow Recommended Action: This condition should correct itself.
- Page 44 DcVoltageTooHigh microinverter are compatible. It may be that the PV module generates a higher voltage than is recommended for the microinverter. The Enphase M250 and M215 are compatible with most 60-cell modules. The M190 and D380 are compatible with many 60- and 72-cell modules.
- Page 45 D380 Microinverter. The message indicates that the Envoy detects a communications problem with the indicated D380(s). If the condition persists: Contact Enphase Customer Support at enphase.com/global/support-request for a software upgrade. If the D380 does not respond to the upgrade, it will need to be replaced.
- Page 46 Envoy, remove those devices from the AC socket to improve signal strength. If the Enphase Envoy was recently relocated or if new devices or appliances were added to the circuit, it is possible that the new situation is not suitable for power line communication.
- Page 47 If a microinverter software upgrade does not start automatically a few minutes after the after Envoy has discovered all microinverters, contact Enphase Energy customer support. Note that the Envoy requires a minimum of 3 bars to communicate effectively with the microinverters for the software upgrade.
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Page 48: Technical Data
IP30. For installation indoors, or when hard wired outdoors, the Envoy-S must be Environmental rating installed in an IP54 rated, or better, enclosure. (Use an appropriately rated enclosure if hard-wiring indoors.) Altitude use To 2000 meters Cooling Natural convection 2016 Enphase Energy Inc. 141-00031 Rev 01... - Page 49 Per IEC/EN/CSA/UL 61010, CAT III Model ENV-S-WM1-230: Production and consumption metering; Accuracy Metering options +/- 2.5%. Models ENV-S-WB-230-F, -G, and -I: Microinverter reporting; Accuracy +/- 5.0%. Compliance IEC/EN 61010-1:2010, Compliance EN50065-1, EN61000-4-5, EN61000-6-1, EN61000-6-2 2016 Enphase Energy Inc. 141-00031 Rev 01...