View Microinverter Information; View Envoy Information; Open A Connection For Enphase Troubleshooting - enphase ENV-S-WM-230 Installation And Operation Manual

View Microinverter Information

Under Microinverters, the screen displays:
•
The number to the left of the word
Detected indicates the number of
microinverters detected by this
Envoy.
•
The number to the left of the word
Communicating indicates the
number of microinverters
communicating with this Envoy.
•
The number to the left of the words
Producing Power indicates the
number of microinverters
communicating with this Envoy.

View Envoy Information

Under Envoy, the screen lists the Envoy
serial number, time zone, and connection
information that varies depending on Internet
connection type, and version information.
Open a Connection for Enphase
Troubleshooting
Under Connection to Enphase Support,
there is an option to open a connection to
allow Enphase to perform remote
troubleshooting
If you contact Enphase Customer Support,
Enphase personnel may ask you to open a
secure connection for diagnostic purposes.
•
To open secure connection so
Enphase support personnel can
remotely troubleshoot this system,
select Open Connection.
•
To close the secure connection,
select Close Connection.
29 © 2022 Enphase Energy Inc. All rights reserved.
IQ Gateway-M Installation and
Operation
141-00031 Rev 02