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General Terms
Subject to the exclusions and limitations
described below, the Charging Equipment
Limited Warranty covers the refund, repair or
replacement necessary to remedy any
manufacturing defects in Tesla manufactured
and supplied Wall Connector, Mobile
Connector or charging adapter that occur
under normal use for a period of 12 months
from the date of invoice to the customer. Any
Tesla connector or adapter included in the
initial purchase and delivery of a Tesla vehicle
by Tesla is covered under the Basic Vehicle
Limited Warranty section of the New Vehicle
Limited Warranty for 4 years or 50,000 miles
(80,000 km), whichever comes first, subject
to the terms and conditions of the New
Vehicle Limited Warranty.
This Charging Equipment Limited Warranty
does not cover any damage or malfunction
directly or indirectly caused by, due to, or
resulting from, normal wear or deterioration,
abuse, misuse, negligence, accident, lack of or
improper use, maintenance, storage or
transport, including, but not limited to, any of
the following:
Charging Equipment Limited Warranty
Charging Equipment Limited Warranty
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Although Tesla does not require you to
perform all maintenance, service or repairs at
a Tesla Service Center or Tesla authorized
repair facility, this Charging Equipment
Limited Warranty may be voided, or coverage
may be excluded, due to lack of or improper
maintenance, service or repairs. Tesla Service
Centers and Tesla authorized repair facilities
have special training, expertise, tools and
supplies with respect to Tesla connectors and
adapters and, in certain cases, may employ
the only persons, or be the only facilities
authorized or certified to work on Tesla
connectors and adapters. Tesla strongly
recommends that you have all maintenance,
service and repairs done at a Tesla Service
Center or Tesla authorized repair facility in
order to avoid voiding, or having coverage
excluded under, this Charging Equipment
Limited Warranty.
Failure to follow the instructions,
maintenance and warnings published in
the documentation supplied with your
Tesla connector or adapter;
External factors, including but not limited
to, objects striking the Tesla connector or
adapter, faulty or damaged electrical
wiring, junction boxes, circuit breakers,
receptacles or power outlets, the
environment or an act of God, including,
but not limited to, fire, earthquake, water,
lightning and other environmental
conditions;
General appearance or damage to paint,
including chips, scratches, dents and
cracks;
Failure to contact Tesla upon discovery of
a defect covered by this Charging
Equipment Limited Warranty;
Any repair, alteration or modification to
the Tesla connector or adapter or any
part, or the installation or use of any parts
or accessories, made by a person or
facility not authorized or certified to do
so;
Lack of or improper repair or
maintenance, including use of non-
genuine Tesla accessories or parts; and
Use for commercial purposes.
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