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Troubleshooting
Green
Yellow
Lights
Light
Off
Off
Reset
If a fault causes a RED error light to illuminate or flash and the fault condition is corrected, you can
use the RESET button to reset the Wall Connector to return to proper operation.
1.
Press the RESET button for two to three seconds. When the top light changes from RED to
GREEN, release the RESET button. In this reset method, the fault message is cleared but the
Wall Connector is not forced to reboot.
2.
In a rare situation, you might need to force the Wall Connector to reboot without recycling the
input power. Press the RESET button for five seconds. When the top light changes from RED
to GREEN, release the RESET button. The top light should continue to illuminate GREEN. If the
light returns to flashing RED, the fault state has not been corrected.
26
Red Light
Auto-Retry
Solid red
No
What it Means
Wall Connector
hardware failure.
Possible failures
include the
following:
•
Contactor failed
•
Self test failed
in CCID
circuitry
•
Other possible
hardware
failures might
be MCU,
3V3output, or
the thermal
sensor.
What to Do
Contact Tesla.
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