IMPORTANT SAFETY INFORMATION Read all instructions before using this product. Save these instructions. This manual contains important instructions for the Tesla Gen 3 Wall Connector that shall be followed during installation, operation, and maintenance. Please review all warnings and cautions before installing and using the Wall Connector.
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CAUTION: Do not operate the Wall Connector in temperatures outside its operating range of -22˚ F to 122˚ F (-30˚ C to 50˚ C). NOTE: Wall Connector should only be installed by personnel who are trained and qualified to work on electrical systems. Gen 3 Wall Connector Manual...
This device complies with part 15 of the FCC Rules. Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Gen 3 Wall Connector Manual...
Commissioning Procedure on page 22 for details. NOTE: Some Tesla vehicles may draw less current than the max output. Actual charging rate depends on Wall Connector output and onboard charger in the vehicle. Branch Circuit Conductors and Ground Wire • If installing for less than maximum power, refer to local electrical code to select correct conductors and ground wire size that are suitable for the chosen circuit breaker.
NOTE: The vehicle must be unlocked for the charging handle to be removable. 5. Remove the charging handle from the vehicle charge port. 6. Wrap the charging cable counter-clockwise around the Wall Connector and insert the charging handle into the holster. Gen 3 Wall Connector Manual...
Connectivity Wall Connector is equipped with Wi-Fi to communicate with local site routers, vehicles, mobile devices, other Wall Connectors, and other Tesla products. Hosted Access Point Wall Connector hosts a WPA2 password-secured, 2.4 GHz, 802.11 Wi-Fi access point network to facilitate commissioning and connecting to other devices.
Firmware updates will be automatically applied to the Wall Connector to improve the user experience and introduce new features. Connect Wall Connector to Wi-Fi for access to the most recent firmware update. See Commissioning Procedure on page Tesla vehicles can provide firmware updates to Wall Connectors. Gen 3 Wall Connector Manual...
PRODUCT OVERVIEW Wall Connector External Components "Wall Connector" refers to the product as a whole. 1. Faceplate 2. LED indicator (vertical line) 3. Main unit 4. Charging handle button 5. Charging handle Gen 3 Wall Connector Manual...
Hex Bit (4 mm) Wirebox Mounting Main Unit Wirebox Template Wall Connector-to- Wirebox-to-Wall Wirebox Fastener Fastener (x2) Zip tie (x1) (x4) Quickstart Guide (contains sticker with SSID network name and unique password) SAVE THIS DOCUMENT Gen 3 Wall Connector Manual...
Install Wall Connector in a location with ample clearance on all sides to allow the charging cable to loop around the unit and the charging handle to comfortably land in the side dock. NOTE: If constrained by space, a cable organizer can be installed near the Wall Connector (sold separately). Gen 3 Wall Connector Manual...
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Wi-Fi signal reception. NOTE: If a mobile device is able to connect to local Wi-Fi at a given location, it is a good indication that Wall Connector will also be able to connect. Gen 3 Wall Connector Manual...
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1. Top entry location 2. Rear entry locations (left or right) 3. Bottom entry location For additional installation considerations on sites that will have multiple Wall Connectors, see Considerations for Power Sharing on page Gen 3 Wall Connector Manual...
1-3/8 in (35 mm) 1-3/8 in (35 mm) 1-3/8 in (35 mm) NOTE: For 1 in (27 mm) rear and bottom entry options, drill with 1-3/8 in (35 mm) step bit to prepare wirebox for fittings. Gen 3 Wall Connector Manual...
NOTE: Use a level tool with the cardboard mounting template to ensure a level installation as desired. Drill bit, 5/32 in (4 mm) Top Entry Bottom Entry Rear Left Entry Rear Right Entry Gen 3 Wall Connector Manual...
NOTE: Type 3R rating is only possible when washers have sealing gaskets. If mounting to alternate surface (such as a prefabricated pedestal), use alternate fasteners with sealing washers. NOTE: The wood fastener screws are designed to support the weight of the entire Wall Connector, cable, and charging handle. Gen 3 Wall Connector Manual...
NOTE: Compression-style fittings are recommended to prevent interference. NOTE: For top or bottom wire entry, if installing fittings with a set screw, ensure that the screw is positioned to avoid interference with Wall Connector cables. Gen 3 Wall Connector Manual...
3. Use a torque driver and the included 4 mm hex bit to torque the terminal screws to 50 lbf . in (5.6 Nm). NOTE: When installing Wall Connector in a split phase electrical system, use Line-to-Line instead of Line-to-Neutral. Gen 3 Wall Connector Manual...
NOTE: Do not use a power drill for this step. Step 7: Energize Wall Connector 1. Energize the Wall Connector by turning on the upstream circuit breaker. The Wall Connector's LEDs will turn on. See Wall Connector LEDs on page 2. Proceed with commissioning. Gen 3 Wall Connector Manual...
Alternatively, manually type the URL address (http://192.168.92.1) into the web browser. 4. Follow the onscreen commissioning steps on the web browser to assign Wall Connector to its own circuit breaker and connect it to the local site Wi-Fi network. Gen 3 Wall Connector Manual...
• Total power is allocated to the group of linked Wall Connectors Total current output of Wall Connectors that share power will never exceed the site's total allocated power. 1. AC feed (service panel) 2. Power sharing via Wi-Fi communication Gen 3 Wall Connector Manual...
Power Sharing Setup with Sub-Panel 1. Wall Connector 2. 60 A branch circuit 3. 100 A sub-panel / feeder breaker Power Sharing Setup Without Sub-Panel 1. Wall Connector 2. 60 A branch circuit Gen 3 Wall Connector Manual...
NOTE: 100% utilization represents the worst case scenario for charging speeds, where the least amount of power would be available for each individual vehicle. In most situations, not all Wall Connectors would be actively charging a vehicle, which enables faster charging for the remaining vehicles. Gen 3 Wall Connector Manual...
When multiple Wall Connectors are linked for power sharing, the center blue LED will illuminate during the 10-second startup window. Other Waiting to charge, Standby, waiting to plug SSID broadcasting, ready Charging in progress communicating with to commission vehicle Top green solid Every green streaming Green pulsing Blue solid Gen 3 Wall Connector Manual...
Tesla, record the vehicle's VIN and approximate time of the fault and contact Tesla. If the vehicle is not manufactured by Tesla, contact the vehicle's manufacturer. Gen 3 Wall Connector Manual...
Commissioning Procedure on page 22). If additional assistance is required, have the following information prepared before contacting Tesla: • Short video of Wall Connector LED activity during faulted state • Photo of Wall Connector's part number and serial number (located on the side label) •...
Any Tesla manufactured and supplied connector or adapter included in the initial purchase and delivery of a Tesla vehicle by Tesla is covered under the Basic Vehicle Limited Warranty section of the New Vehicle Limited Warranty for 4 years or 50,000 miles (80,000 km), whichever comes first, subject to the terms and conditions of the New Vehicle Limited Warranty.
Tesla, in its sole discretion. Tesla may occasionally offer to pay some or all of the cost of certain repairs that are not covered by this Charging Equipment Limited Warranty, either for specific models or on an ad hoc, case-by-case basis.
If not resolved within 60 days, you agree that any dispute arising out of or relating to any aspect of the relationship between you and Tesla will not be decided by a judge or jury but instead by a single arbitrator in an arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules.
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WARRANTY INFORMATION Tesla will pay all AAA fees for any arbitration, which will be held in the city or county of your residence. To learn more about the Rules and how to begin an arbitration, you may call any AAA office or go to www.adr.org.
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Published January 15, 2020 Revision 1.0...
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