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4.1
Contact Information
Below is the contact information for Advantech customer service.
Region/Country
America
Brazil
Mexico
Europe (Toll Free)
Singapore & SAP
Malaysia
Australia (Toll Free)
China (Toll Free)
India (Toll Free)
Japan (Toll Free)
Korea (Toll Free)
Taiwan (Toll Free)
Russia (Toll Free)
You can also reach our service team through the below website, our technical sup-
port engineer will provide quick response once the form is filled out:
http://www.advantech.com.tw/contact/default.aspx?page=contact_form2&sub-
ject=Technical+Support
4.2
Technical Support and Assistance
For more information about this and other Advantech products, please visit our web-
site at:
<http://www.advantech.com/>
<http://www.advantech.com/ePlatform/>
For technical support and service, please visit our support website at:
<http://support.advantech.com.tw/support/>
1.
Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2.
Contact your distributor, sales representative, or Advantech's customer Service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–
Product name and serial number
–
Description of your peripheral attachments
–
Description of your software (operating system, version, application software,
etc.)
–
A complete description of the problem
–
The exact wording of any error messages
UBC-221 User Manual
Contact Information
1-888-576-9688
0800-770-5355
01-800-467-2415
00800-2426-8080
65-64421000
1800-88-1809
1300-308-531
800-810-0345
800-810-8389
Sales@advantech.com.cn
1-800-425-5071
0800-500-1055
080-363-9494
080-363-9495
0800-777-111
8-800-555-01-50
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