Advantech WISE-3610 User Manual
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Advantech WISE-3610 User Manual

Wireless iot lora network gateway
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WISE-3610
Wireless IoT LoRa Network Gateway

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Summary of Contents for Advantech WISE-3610

  • Page 1 User Manual WISE-3610 Wireless IoT LoRa Network Gateway...
  • Page 2 Because of Advantech’s high quality-control standards and rigorous testing, most of our customers never need to use our repair service. If an Advantech product is defective, it will be repaired or replaced at no charge during the warranty period. For outof-warranty repairs, you will be billed according to the cost of replacement materials, service time and freight.
  • Page 3 Caution: (i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; WISE-3610 User Manual...
  • Page 4 Declaration of Conformity This radio transmitter (IC: IC: 9404A-WISE3610 / Model: WISE-3610) has been approved by ISED to Hereby, [Advantech Co., Ltd.] declares that the radio equipment type [designation of operate with the antenna type listed below with maximum permissible gain indicated.
  • Page 5 12. Never pour any liquid into an opening. This may cause fire or electrical shock. 13. Never open the equipment. For safety reasons, the equipment should be opened only by qualified service personnel. 14. If one of the following situations arises, get the equipment checked by service WISE-3610 User Manual...
  • Page 6 The equipment has been dropped and damaged.  The equipment has obvious signs of breakage. DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech disclaims all responsibility for the accuracy of any statements contained herein. Packing List Before installation, please ensure the following items have been shipped.

  • Page 7: Table Of Contents

    1 ..........................2 Chapter 1.1 Product Features ......................4 1.2 Mechanical Specifications ....................5 1.3 Electrical Specifications ....................6 1.4 Environmental Specifications ..................6 1.5 Block Diagram ................錯誤! 尚未定義書籤。 Chapter 2 ..........................7 2.1 Jumpers .......................... 8 Jumper Description ..........錯誤! 尚未定義書籤。 2.1.1 Jumper List ..............

  • Page 8: Chapter 1

    Chapter General Introduction This chapter gives background information on the WISE-3610. Sections include:  Introduction  Specification WISE-3610 User Manual...
  • Page 9 Introduction WISE-3610 is Qualcomm Atheros (QCA) ARM Cortex-A based hardware platform, which is operating at OpenWRT, described as a Linux distribution for embedded networking devices. The Advantech WISE-3610 Industrial Gateway is Advantech LPWAN IoT gateway design for smart city, Industrial 4.0 applications, even those in harsh environment, leveraging wireless sensor technology.

  • Page 10: Product Features

    RX Sensitivity HT20 (11n): -64dBm at MCS7/15  HT40 (11n): -61dBm at MCS 7/15  HT20 (11ac): -57dBm at MCS9  HT40 (11ac): -54dBm at MCS9  HT80 (11ac): -51dBm at MCS9 LoRa Standard Sub-Ghz radio station regulation WISE-3610 User Manual...

  • Page 11: Mechanical Specifications

    10% ~ 95% relative humidity, non-condensing Humidity Certifications Level CE / FCC / Class B / TELEC / SRRC / NCC 1.2 Mechanical Specifications  Dimension: 187.9mm x 150mm  Height: 39mm  Reference Weight: 990g (including wall mounting kits) WISE-3610 User Manual...

  • Page 12: Electrical Specifications

    Operating temperature: -20~70°C (-4~157°F)  Operating humidity: 10% ~ 95% relative humidity, non-condensing  Storage temperature: -40~85°C (-40~185°F)  Storage humidity: 60°C @ 95% RH Non-condensing  Vibration Loading During Operation (Automotive grade): 3 Gms, random, 5 ~ 500 Hz WISE-3610 User Manual...

  • Page 13: Chapter 2

    Chapter H/W Installation This chapter gives mechanical and connector information on the WISE-3610 Sections include:  Information of WISE-3610 I/O Indication  On Board Connectors and Switches  WISE-3610 Hardware Installation...

  • Page 14: Jumpers

    Figure 2.2 WISE-3610 Rear view 2.1.2 WISE-3310 Antenna Connectors The WISE-3610 provides 6 SMA antenna connectors; all are assembled by default on housing. Wi-Fi, LoRa antennas (total are four) are packed in the package. To enable WWAN feature, need to have following table materials and assemble manually by the guides (refer to hardware installation guide 2.3.2):...
  • Page 15 LoRa Steady ON = LoRa Module detected Blinking = TX / RX Transmission OFF = LoRa Module disabled WWAN Steady ON = WWAN Module detected Blinking = TX / RX Transmission OFF = No WWAN Module detected WISE-3610 User Manual...
  • Page 16 Table 2.2 WISE-3610 LED Indication Figure 2.5 WISE-3610 LED locations 2.1.4 Reset Button The WISE-3610 has a reset button on the front side. Press this button to activate the hardware reset function for more than 8 seconds. Figure 2.6 Rest button location 2.1.5 Ethernet Connector (WAN, LAN)
  • Page 17 The WISE-3310 provides one USB 3.0 interface. 2.1.7 COM Port The WISE-3610 provides one serial D-sub 9 COM port which could be configured either one RS-232 / RS-422 / RS-485 interface for Modbus RTU feature. Open the housing to change hardware switch (Location at SW6) on PCBA for corresponding demand interface (default setup is RS-485).
  • Page 18 The Maximum power consumption is around 18 Watt. 2.1.9 Micro SD Connector The WISE-3610 provides a Micro SD slot. Users can insert a Micro SD card easily by open the housing regarding to security concern (probably, users may save sensitive LoRa node collected data or other application into this Micro SD card supports up-to 128GB).
  • Page 19 2.1.10 Micro SIM Connector The WISE-3610 has two micro SIM slots. Users can insert two micro SIM cards manually. Two telecomm operating SIMs for backup each other if the connection loss. The SIM slot locations are on top and bottom of PCBA.

  • Page 20: Connectors

    Micro SIM Card Slot 2 (Secondary) CN22 Mini-PCIe Card Slot RS-232 / RS-422 / RS-485 hardware switch CN18 WWAN IPEX Connector 2.2.2 Connector Settings 2.2.2.1 CN12 Micro SD Card Slot WISE-3610 support a Micro SD card slot up-to 128GB stored space WISE-3610 User Manual...
  • Page 21 Micro SIM Card Primary Slot (CN28) 2.2.2.3 Micro SIM Card Secondary Slot (CN27) 2.2.2.4 Mini PCIE (CN5) WISE-3610 supports mini-pcie interface. Default support WWAN 3G module that are listed in “Table 2.1”. The detailed pin definition is listed as below. WISE-3610 User Manual...
  • Page 22 +3p3Vaux_2 PERp0 GND_6 GND_7 +1p5V_2 GND_8 SMB_CLK PETn0 SMB_DATA PETp0 GND_9 GND_10 LTE_USB_D- USB_D- GND_11 LTE_USB_D+ USB_D+ +3p3Vaux_3 +V_LTE GND_12 +3p3Vaux_4 +V_LTE LED_WWAN# GND_13 LTE_LED LED_WLAN# Reserved_1 LED_WPAN# Reserved_2 +1p5V_3 Reserved_3 GND_14 Reserved_4 +V_LTE +3p3Vaux_5 Mini-PCIE CONNECTOR WISE-3610 User Manual...
  • Page 23 2.2.2.5 Hardware switch (SW6) WISE-3610 supports a hardware switch to change RS-232 / RS-422 / RS-485 for selection. Default is RS-485 by manufacturer setting. RS-232 (1000) RS-422 (1100) Default: RS-485 (0100) Hardware Switch for serial type selection WWAN IPEX Connector (CN18) 2.2.2.6...

  • Page 24: Jumper And Connector Location

    You can fix WISE-3310 to a wall by using wall mounting kit, as following figure. 2.3.2 Enable WWAN feature with hardware installation WISE-3610 has native support 3G and 4G LTE backhaul for WWAN card installation and accessories by the following order list and procedures: NO Content Description...
  • Page 25 WISE-3610 User Manual...
  • Page 26 4. Insert SIM Cards applied form local Internet Service Provider (ISP) into system (there is 2 SIM slots into WISE-3610 to support Dual-SIM Failover). One is on top of PCBA and the other is on the bottom side of PCBA at the same location shown on above photo.

  • Page 27: Chapter 3

    Chapter 3 Software Functionality This chapter details the software configurations on the WISE-3610.
  • Page 28 3.1 WEB GUI Login  Step 1: Access the WEB GUI, user can introduce http://192.168.1.1 on browser tool. User can also use http://advantech.local local domain technology to access Web GUI without figuring out the IP address of device.  Step 2: The default WEB GUI Login account:...
  • Page 29 NorthBound is configured to WAN and it will be hided when NorthBound is configured to other values. (1) DHCP Client To chooses DHCP client, and LoRa gateway will try to get IP on Ethernet WAN port via DHCP protocol. WISE-3610 User Manual...
  • Page 30 When user chooses PPPoE, LoRa gateway will try to get IP on Ethernet WAN port via PPPoE protocol. In addition, user need to configure related PAP/CHAP username, and password. The Access Concentrator and Service Name are optional according to operator’s environment. WISE-3610 User Manual...
  • Page 31 3.3.4.4 Limit Maximum number of leased addresses from start of IP address. If user configures LAN side IP to 192.168.1.1/24, Start to 100 and Limit to 150, it means the IP address pool of DHCP server is 192.168.1.100~192.168.1.249. WISE-3610 User Manual...
  • Page 32 The SouthBound setting are same as WAN mode. 3.4.3 Cellular  Visit Cellular Configuration. By default, LoRa gateway will use the information provided by USIM to dial up to Mobile network and user can keep the default setting. WISE-3610 User Manual...
  • Page 33 USIM to dial up, respectively. 3.4.6 Cellular Status When LoRa gateway boots up, it will automatically connect to Mobile network using  the information provided by USIM, and user can visit Cellular Status to check link status. WISE-3610 User Manual...
  • Page 34 This button is used to scan 2.4GHz frequency and then LoRa gateway can connect to uplink AP router. 3.5.3 Join Network Button After scanning, user can choose the specific uplink AP router and connect to it by pressing Join Network button. WISE-3610 User Manual...
  • Page 35 As pressing Submit button, LoRa gateway will reboot automatically to take configuration effect. When LoRa gateway boots up, it will get IP address from uplink AP router and LAN/WLAN side clients also need to get IP from uplink AP router in this mode. WISE-3610 User Manual...
  • Page 36 AP bridge. It uses DHCP client to get IP from uplink WIFI AP router. To connect to uplink AP, user should press “Scan 5GHz AP” button, and follow the wizard procedure. The configuration steps are like 2.4GHz WIFI steps, and user can refer 2.4GHz WIFI steps. WISE-3610 User Manual...
  • Page 37 LoRa gateway will perform time synchronization with SNTP server configured here. 3.8 Administration  Visit System Administration to change the password of LoRa gateway. 3.8.1 Old Password Input the original password to pass the authentication of changing password. 3.8.2 Password and Confirmation WISE-3610 User Manual...
  • Page 38 To backup configuration file to host PC 3.9.2 Perform reset To perform factory reset and all LoRa gateway configuration will be reset to factory default. 3.9.3 Upload archive To restore configuration from host PC to LoRa gateway WISE-3610 User Manual...
  • Page 39 3.9.5 Flash image To upgrade firmware, please choose firmware and press Flash image button 3.9.6 Flash Firmware -Verify LoRa gateway will compute the MD5CHECKSUM for checking, and ask user to Proceed or Cancel. WISE-3610 User Manual...
  • Page 40 8884) To enable/disable port access from WAN zone interface. The WAN zone interfaces include Ethernet WAN and 3G module. After enabling the port on WAN zone interface, external host can access related services running of LoRa gateway. WISE-3610 User Manual...
  • Page 41 WISE-3610 User Manual...
  • Page 42 3.13 DMZ  Visit Security to enable/disable DMZ function. 3.13.1 DMZ To enable/disable DMZ function. 3.13.2 IPv4 address When DMZ is enabled, traffic come to the port of WAN zone will be forwarded to this private host. WISE-3610 User Manual...
  • Page 43 IP and internal port. Port Forwarding and DMZ functions are similar. If user add a port forwarding rule to forward HTTP packets to private host PC, and then Remote Management host PC cannot surf Webpage of LoRa gateway. WISE-3610 User Manual...
  • Page 44 Visit Security MAC filter to add/delete MAC filter rule. 3.15.1 MAC Filter One MAC filter rule includes friendly rule name and MAC address. The function of MAC filter is to drop packet with configured source MAC address. WISE-3610 User Manual...
  • Page 45 3.17 IPSec  Visit Security IPSec to configure IPSec tunnel settings. 3.17.1 NAT Traversal To enable/disable IPSec NAT Traversal function. 3.17.2 Add button Introduce tunnel name and press add button to add a IPSec tunnel configuration template. WISE-3610 User Manual...
  • Page 46 The private subnet behind the peer side for IPSec tunnel. 3.17.9 Remote ID The identify of peer side for IKE negotiation. 3.17.10 Auth By (1) secret: pre-shared key combined with 4.6.11 (2) rsasig: RSA signature combined with 4.6.12~4.6.15 3.17.11 PSK Key Pre-shared key for IPSec tunnel WISE-3610 User Manual...
  • Page 47 3.17.14 Local Key The private key of LoRa gateway for IKE negotiation. 3.17.15 Remote Certificate The certificate of peer site for IKE negotiation. 3.17.16 IKE Algorithms The security parameters for IKE phrase 1 negotiation. It supports following WISE-3610 User Manual...
  • Page 48 The password for XAuth 3.17.27 Operation (1) start: the IKE will be initiated for this tunnel when LoRa gateway is bootup (2) ignore: the IKE will not be initiated for this tunnel when LoRa gateway is bootup WISE-3610 User Manual...
  • Page 49 WISE-3610 User Manual...
  • Page 50 3.18.9 Check for changed IP every and Check-time unit The unit of time to check if IP address is changed in LoRa gateway. 3.18.10 Force update every and Force-time unit The unit of time, LoRa gateway try to update the registered information. WISE-3610 User Manual...
  • Page 51 To enable/disable Modbus TCP to Modbus serial RTU function. 3.19.2 Interface There are 3 kinds of modes LoRa gateway supported. The configuration of hardware and software must be matched to work properly. RS-232(1000) RS-422(1100) RS-485(0100) 3.19.3 Baud Rate WISE-3610 User Manual...
  • Page 52 The TCP Port that Modbus gateway running on LoRa gateway. 3.19.6 MAX TCP Connections The maximum TCP connections allowed to connect to Modbus gateway. 3.19.7 Frame Break (ms) The pause in milliseconds between requests. 3.19.8 Slave Timeout (ms) The response wait time in milliseconds. WISE-3610 User Manual...
  • Page 53 The https private key for Web server. After delete, user can upload private key prepared. 3.20.3 Remove old certificate and key This button can remove certificate and key, and LoRa gateway will automatically generate certificate and key as bootup. WISE-3610 User Manual...
  • Page 54 3.21.1 Enable To enable/disable syslog sent to remote host PC. 3.21.2 Host The IP address of remote host PC that run syslog server. 3.21.3 Port Number The Port Number of remote host PC that run syslog server. WISE-3610 User Manual...
  • Page 55 It will show 2.4Ghz WIFI SSID and then 5Ghz WIFI SSID. The Edit button can get into detail WIFI setting page. 3.22.2 Associated Stations It will display the associated WIFI stations including 2.4Ghz and 5Ghz WIFI stations. WISE-3610 User Manual...
  • Page 56 User can configure this SSID to be AP, Client or WDS-AP, WDS-Client. 3.23.6 Hide ESSID User can choose to hide SSID explored by clients.     Visit Network WIFI Edit BUTTON Device Configuration Advanced Settings WISE-3610 User Manual...
  • Page 57 Force to use 40MHz channel bandwidth. To enable it will be not compatible with IEEE 802.11n-2009, and 20MHz client cannot associate to device. 3.23.11 ANI Enable To enable/disable hardware level automatically noise immunity. 3.23.12 Dynamic Tx Chain Enable To enable/disable chip vendor version of efficient transmission. WISE-3610 User Manual...
  • Page 58 CCMP(AES), Force TKIP, Force TKIP and CCMP(AES). 3.23.16 Cipher / Radius-Authentication-Server(/Port/Secret) / Radius-Account-Enable / NAS ID The RADIUS configuration for WPA-EAP and WPA2-EAP. The authentication and accounting will be performed on RADIUS server, and LoRa gateway works as authenticator. WISE-3610 User Manual...
  • Page 59 To input the MAC address of station that purpose to deny. 3.24 Static Routes  Visit Network Static Routes to manage static route of LoRa gateway. User can add host route or network route according to deployment environment. WISE-3610 User Manual...
  • Page 60 Switch  Visit Switch Port Status to check the LAN and WAN link status. WISE-3610 User Manual...
  • Page 61 LAN and WAN switch port counter status.  Visit Switch Configuration to manage the LAN and WAN switch port configuration. User can enable/disable Auto-Negotiation, Speed, Duplex Mode and Flow Control according the deployment environment. WISE-3610 User Manual...
  • Page 62 The ID of Manager is automatically assigned, and its status is shown afterward. The values of status include 0 for "DOWN", 1 for "START_UP", and 2 for "IN_SERVICE". The ID of LoRa Gateway and Nodes are their EUI respecetively, and their status are displayed afterward. WISE-3610 User Manual...
  • Page 63 Notes: Restart of “WISE Manager” is required after “Save & Apply” any settings of Management page. Database To manipulate Database of WISE Manager, LoRa Gateway, and LoRa Nodes, click the buttons under “Action”. WISE Manager This is an informative page only. Click “Back to Overview” after browswing the page. WISE-3610 User Manual...
  • Page 64 Join”: On means Nodes have to rejoin perioidcally. Off means no need. “Semi-Persistent Scheduling”: On means Gateway allocates SPS sub-frames for Nodes. Off means Gateway only supports Lottery sub-frames. “Multicasting”: On means Gateway supports multicast to Nodes. Off means Gateway only supports uni-cast. WISE-3610 User Manual...
  • Page 65 “Max Tx Ratio”: in terms of time slots, which determines the maxiumum over-the-air time of all downlink packets allowed within a TTI. Note: Each time slot is 50 ms, and each TTI is 2400 ms. WISE-3610 User Manual...
  • Page 66 SPS sub-frames allocated to a specific node. For example, 24 means 24 TTIs, around 60 (=24*2.5) seconds, and 65 means 2 (65-63) * 64TTIs , around 320 (=2*64*2.5) seconds. The maximum allowed value is 1024. WISE-3610 User Manual...
  • Page 67 “Minimum Uplink Data Rate”: regional dependant. Default for JP is 0. “Maximum Uplink Data Rate”: regional dependant. Default for JP is 5. “Minimum Downlink Data Rate”: regional dependant. Default for JP is 0. “Maximum Downlink Data Rate”: regional dependant. Default for JP is 5. WISE-3610 User Manual...
  • Page 68 Frequency”: Select frequency to be used by Beacon. “Auto” means Gateway auto-selects the channel with the least RSSI. “Data Rate”: Fixed value per region. “Tx Power”: Downlink transmission power in unit of dBm. In case Beacon is Off: “Region”: Select region to be used by data. WISE-3610 User Manual...
  • Page 69 Field”: Enabled means data is encoded according to rules in WISE Manageer->Payload Field. Disabled means data is in raw format. “SPS”: Enabled means SPS subframes are reserved for the node. Disabled means the node can use Lottery subframs only. WISE-3610 User Manual...
  • Page 70 Field. Disabled means data is in raw format. “SPS”: Enabled means SPS subframes are reserved for the node. Disabled means the node can use Lottery subframs only. “Remark”: used for decorating the node, up to 64 characters. WISE-3610 User Manual...
  • Page 71 Edit Click the circled button to edit an added node. Delete Click the circled button to delete an added node. WISE-3610 User Manual...
  • Page 72 "000000000000000000000000000000A2", "1", "1", "Node2"] "Metadata" : ["DevEUI", "AppEUI", "Class", "ActMode", "DevAddr", "NwkSKey", "AppSKey", "PayloadField", "SpsConf", "Remark"], "Node" ["76FE48FFFA000003", "00000000000000ab", "A", "ABP", "FA000003", "000000000000000000000000000000A3", "000000000000000000000000000000A3", "1", "1", "Node3"], ["76FE48FFFA000004", "00000000000000ab", "C", "ABP", "FA000004", "000000000000000000000000000000A4", "000000000000000000000000000000A4", "1", "1", "Node4"] WISE-3610 User Manual...
  • Page 73 “Sign”: Signation of data. On means positive and negative, and Off means positive only. “Unit”: Unit of data value. Enter unicode if necessary. “Minimum”: the lower bound of data value. “Maximum”: the upper bound of data value. WISE-3610 User Manual...
  • Page 74 3.29 WISE-PaaS Visit WISE-PaaS to configure connection of WISE-PaaS/RMM. 3.29.1 Hostname The domain name of WISE-PaaS/RMM server. 3.29.2 Port TCP port number of WISE-PaaS/RMM Server. Note: Username and Password are disabled. WISE-3610 User Manual...

  • Page 75: Chapter 5

    Chapter Advantech Services This chapter introduces Advantech technical support and warranty policy for WISE-3610 WISE-3610 User Manual...

  • Page 76: Contact Information

    5.2.1.1 Warranty Period Advantech branded off-the-shelf products and 3rd party off-the-shelf products used to assemble Advantech Configure to Order products are entitled to a 2 years complete and prompt global warranty service. Product defect in design, materials, and workmanship, are covered from the date of shipment.

  • Page 77: Repair Process

    (Dead-on-Arrival). The DOA Cross-Shipment excludes any shipping damage, customized and/or build-to-order products. For those products which are not DOA, the return fee to an authorized ADVANTECH repair facility will be at the customers' expense. The shipping fee for reconstructive products from ADVANTECH back to customers' sites will be at ADVANTECH's expense.
  • Page 78 (because you believe they may be part of the problem), please note clearly that they are included. Otherwise, ADVANTECH is not r esponsible for any items not listed . Make sure the " Problem Description " is enclosed.
  • Page 79 If a product has been repaired by ADVANTECH, and within three months after such a repair the product requires another repair for the same problem, ADVANTECH will do this repair free of charge. However, such free repairs do not apply to products which have been misused, abused, or subjected to unauthorized disassembly/modification;...
  • Page 80 No part of this publication may be reproduced in any form or by any means, electronic, photocopying, recording or otherwise, without prior written permission of the publisher. All brand and product names are trademarks or registered trademarks of their respective companies. © Advantech Co., Ltd. 2013...

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