Extending A Call; Speed Servicing (To Free Station) - Siemens HiPath 4000 Operating Instructions Manual

Step by Step

Extending a call

An answered call can be extended to a station or an attendant in two
ways:
• with speed servicing if you do not want to announce the call prior
to extending it to the destination station, or
• with normal extending if you want to announce the call prior to ex-
tending it to the destination station.

Speed servicing (to free station)

Speed servicing can be used for
• calls on line 1,
• calls on line 2 or
• parked and resumed calls.
Prerequisite: a call is answered.
Enter the destination call number.
The caller is automatically connected to free the destination.
Line 5 No. (caller)
6 Name or EXCH
...
9 CONNECTED
If the call is not extended to the call processing destination, you re-
main connected to the caller. You can then
extend the call to an alternative destination Æ page 21,
•
terminate the call Æ page 22 or,
•
• use the override function to break in on the required user
Æ page 22 or
• save the number of the caller and the call processing destination
in the notebook for callback at a later stage Æ page 40.
Extending a call
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