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Siemens Hipath 4000 Operation Manual

Openstage 60/80 openstage key module
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Operation
HiPath 4000
OpenStage 60/80
OpenStage Key Module
www.siemens.com/enterprise

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  Summary of Contents for Siemens Hipath 4000

  • Page 1 Operation HiPath 4000 OpenStage 60/80 OpenStage Key Module www.siemens.com/enterprise...
  • Page 2: Important Information

    Never open the telephone or a key module. Should you encounter any problems, contact the responsible ser- vice personnel. Use only original Siemens accessories. The use of oth- er accessories may be hazardous and will render the warranty, extended manufacturer’s liability and the CE marking invalid.
  • Page 3: Location Of The Telephone

    Important Information Location of the telephone • The telephone should be operated in a controlled environment with an ambient temperature between 5°C and 40°C. • To ensure good speakerphone quality, the area in front of the micro- phone (front right) should be kept clear. The optimum speakerphone distance is 50 cm.
  • Page 4: Table Of Contents

    Contents Contents Important Information ......2 Trademarks ..........2 Location of the telephone .
  • Page 5 Contents Applications Available on Your OpenStage Phone ......28 Application navigation ........28 Telephony interface .
  • Page 6 Busy override - joining a call in progress ..... 71 HiPath 4000 as an entrance telephone system (two-way intercom) . . . 72 System-wide speaker call .
  • Page 7 Contents Forwarding calls for other stations ......78 Saving a call forwarding destination for another phone and activating call forwarding .
  • Page 8 Contents Privacy/Security ......106 User password ......... . 106 Locked phone .
  • Page 9 Contents Making Calls in an Executive-Secretary Team . . 130 Calling an executive or secretary phone ..... . . 130 Accepting calls for the executive phone at the secretary phone.
  • Page 10 Contents Bluetooth ........147 Discoverability ......... . . 147 Linking .
  • Page 11: General Information

    • Your communications platform does not feature this function. Please contact your Siemens sales partner for information on how to upgrade. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains important information on the safe and proper operation of your OpenStage phone.
  • Page 12: Intended Use

    General Information Intended use The OpenStage phone is a desktop unit designed for voice transmission and for connection to the LAN. Any other use is regarded as unauthorized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit.
  • Page 13: Getting To Know Your Openstage Phone

    Getting to Know Your OpenStage Phone Getting to Know Your OpenStage Phone The following sections describe the most frequently used operating ele- ments and the displays on your OpenStage phone. OpenStage 60/80 user interface The diagram shows an OpenStage 60, the description applies to both product variants.
  • Page 14: Ports On The Underside Of The Phone

    Getting to Know Your OpenStage Phone The touch slider allows you to adjust the current volume (e.g. tele- phone rings - ringer volume) page 16. Incoming calls are visually signaled via the call display. 10 The keypad can be used to enter phone numbers and text page 20.
  • Page 15: Key Modules (Optional)

    Getting to Know Your OpenStage Phone Key modules (optional) For additional technical explanations, safety information and notes on installation, refer to the accessories guide, which can be access- http://www.siemens.com/enterprise ed on the Internet at "Downloads" "Installation Guides". You can configure your OpenStage to operate as an attendant console in connection with a key module (contact your service personnel).
  • Page 16: Keys And Controls

    Getting to Know Your OpenStage Phone Keys and controls Function keys Function when key is pressed End (disconnect) call page 42. Activate/deactivate fixed call forwarding page 47. Start voice recognition [1] This function is not yet available. Audio controls Audio keys Function when key is pressed Activate/deactivate the loudspeaker page 40.
  • Page 17: Mode Keys

    Getting to Know Your OpenStage Phone Mode keys These sensor keys allow you to switch to the required application with the simple stroke of a key. Function when key is pressed LED display Display telephony interface page 29 Blue: Application is active Display phonebooks page 31 Blue: Application is active...
  • Page 18: Touch Guide

    Getting to Know Your OpenStage Phone Touch guide Before using the telephone, remove the protective covering from the TouchGuide ring surface. With the TouchGuide, you can administer most of the functions featured on your OpenStage phone as well as the displays. Operation Functions when key is pressed Press...
  • Page 19: Programmable Sensor Keys

    Getting to Know Your OpenStage Phone Programmable sensor keys Your OpenStage 80 has nine (OpenStage 60: eight) illuminated sensor keys to which you can assign frequently-used functions or numbers. Increase the number of programmable sensor keys by connecting a key module page 15.
  • Page 20: Keypad

    Getting to Know Your OpenStage Phone Keypad Text input In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number key on the keypad twice.
  • Page 21 Getting to Know Your OpenStage Phone Multi-function keys Function during text input Function when held down Write special characters Turn ringtone on/off page 143. Switch between upper Turn phone lock on/off page 107. and lower-case text and number entry. Further options for inputting text are available using the display key- board page 23 and the external keyboard (if available).
  • Page 22: Graphic Display

    Getting to Know Your OpenStage Phone Graphic display Your OpenStage 60/80 is equipped with a tilt-and-swivel color display page 14. Appearance You can configure the appearance of your display to your personal require- ments: • Angle the display as required page 12.
  • Page 23: Display Keyboard

    Getting to Know Your OpenStage Phone Display keyboard Simple text and characters can also be entered at any time using the keypad page 20. Depending on the context, the display keyboard is displayed with different elements. Element in focus Letters, digits, punctuation or special characters Function bar Use the TouchGuide to operate the display keyboard...
  • Page 24: Context-Dependent Displays

    Getting to Know Your OpenStage Phone Context-dependent displays Depending on the situation at hand, the graphic display on your OpenStage phone displays different content, to which you can respond intuitively. Idle mode In addition to the status bar and the programmable sensor key list, the graphic display offers a wide range of context-dependent displays.
  • Page 25: Telephony Dialogs

    Getting to Know Your OpenStage Phone Telephony dialogs The dialogs in the lower area of the display prompt you to input data or pro- vide you with information about the call states. Example: In idle state, enter a phone number using the dialpad. Digits already entered Dial again? Dial the phone number...
  • Page 26: Context Menus

    Getting to Know Your OpenStage Phone Context menus If the arrow icon appears next to a selected entry, additional menu lev- els or selection options are available in the form of a context menu. Navi- gate through these options using the TouchGuide page 18.
  • Page 27: Application Tab

    Getting to Know Your OpenStage Phone Application tab In many cases you can select further content within an application using tabs. Missed Dialled Arrow icon: Additional tabs Icon Active tab Additional tab Example: Press the mode key to open the call lists page 17.
  • Page 28: Applications Available On Your

    Applications Available on Your OpenStage Phone Applications Available on Your OpenStage Phone The following descriptions provide an overview of the various applications available on your OpenStage phone. Application navigation Activating an application You can switch to the relevant application using the mode keys page 17.
  • Page 29: Telephony Interface

    Applications Available on Your OpenStage Phone Telephony interface Single-line view Additional information is displayed in the telephony interface when your phone rings, when you dial a number or during a call, for instance. The same information is available on multi-line telephones for the selected line in the line overview.
  • Page 30: Multi-Line View

    Applications Available on Your OpenStage Phone Multi-line view Two tabs are displayed on the telephony interface: • "My phone" tab - represents the primary line or the line view of a se- lected line page 29 • "Overview" tab - configurable overview of the secondary lines Press to open this view.
  • Page 31: Phonebooks

    Applications Available on Your OpenStage Phone Phonebooks In addition to the local phonebook, this application contains entries from other directory services, such as an LDAP corporate directory. Press repeatedly until the required tab is displayed. Example: Corporate Personal Additional options for pro- Options cessing the phonebook in the context menu...
  • Page 32: Personal Phonebook

    Applications Available on Your OpenStage Phone Personal phonebook The "Personal" tab contains your personal phonebook. You can store up to 1000 contacts in this phonebook. The entries are sorted in alphabetical or- der in the phonebook list and displayed with the icon for the specified de- fault phone number.
  • Page 33: Ldap Directory

    Applications Available on Your OpenStage Phone LDAP directory If you have access to an LDAP directory (contact the responsible service personnel), you can search contacts in a company-wide directory. A user-friendly, advanced search function is available for this under the "Corporate"...
  • Page 34: Call Lists

    Applications Available on Your OpenStage Phone Call lists All calls and numbers dialed on your phone are logged in chronological or- der in call lists. Callers with suppressed numbers cannot be saved in the call lists. The following call lists are displayed individually on separate tabs: •...
  • Page 35: Entry Details

    Applications Available on Your OpenStage Phone Example: "Dialled" tab Additional tabs Missed Dialled Selected entry with con- Options text menu Coco, Chanel 12.07. Date of call 220870 (3) Number of call attempts The following functions are available via the context menu of a selected en- try: •...
  • Page 36: Messages

    Applications Available on Your OpenStage Phone Messages Depending on the type and configuration of your communications platform (contact the relevant service personnel), messages from services, such as HiPath Xpressions are displayed in this application in addition to received callbacks. The following messages are displayed individually on separate tabs: •...
  • Page 37: Menu

    Applications Available on Your OpenStage Phone Menu Press repeatedly until the "Settings" tab is displayed. Select and confirm the "User" entry using the TouchGuide page 18. If necessary, enter the user password page 106. User settings You can adjust local settings for your OpenStage using the "User" menu. You can also access the service menu of your communication system.
  • Page 38 Applications Available on Your OpenStage Phone Configuration Call forwarding Set up call forwarding for your telephone. Adjust the settings on your telephone page 47. Bluetooth Prepare your phone for Bluetooth operation. Adjust the settings on your telephone page 148. Adjust the settings via the Web interface page 158.
  • Page 39: Administration

    Applications Available on Your OpenStage Phone Administration You can access the administration area via the "Admin" menu and by enter- ing the administration password. Refer to the administration manual for your phone for more detailed infor- mation on this topic. Applications The "Applications"...
  • Page 40: Making Calls - Basic Functions

    Making Calls – Basic Functions Step by step Making Calls – Basic Functions Please read the introductory chapters "Getting to know your OpenStage phone" page 13 and "Applications available on your OpenStage phone" page 28 carefully before performing any of the steps described here on your phone. Answering calls An incoming call will cancel any ongoing tele- phone setting operations.
  • Page 41: Switching To Speakerphone Mode

    Making Calls – Basic Functions Step by step Suggestions for using speakerphone mode: • Tell the other party that speakerphone mode is ac- tive. • Adjust the call volume while speakerphone mode is active. • The ideal distance between the user and the phone in speakerphone mode is 50 cm.
  • Page 42: Open Listening

    Making Calls – Basic Functions Step by step Open listening You can let other people in the room join in on the call. Let the other party know that you have turned on the loudspeaker. Prerequisite: You are conducting a call via the handset. Activating Press the key shown.
  • Page 43: Making Calls

    Making Calls – Basic Functions Step by step Making calls Off-hook dialing Lift the handset. Internal calls: Enter the phone number. External calls: Enter the external code and the station number. The connection is set up as soon as your input in com- plete.
  • Page 44: Dialing The Last Dialed Number

    Making Calls – Basic Functions Step by step Dial Prerequisite: You have saved a phone number page 43. Press the key shown. Lift the handset. Saved number redial? Select and confirm the option shown. The saved phone number is dialed. Dialing the last dialed number The last phone number dialed on your telephone is di- aled.
  • Page 45: Calling A Second Party (Consultation Hold)

    Making Calls – Basic Functions Step by step Calling a second party (consultation hold) You can call a second party while a call is in progress. The connection to the first party is placed on "Hold". Prerequisite: You are conducting a call. if nec.
  • Page 46: Transferring A Call

    Making Calls – Basic Functions Step by step Transferring a call If your call partner wishes to speak to one of your col- leagues, you can transfer the call. if nec. Open the context menu page 26. Transferring with announcement Consultation? Select and confirm the option shown.
  • Page 47: Call Forwarding

    Making Calls – Basic Functions Step by step Call forwarding If your belongs to an ONS group (parallel call page 146), please note the following: Call forwarding can be configured on any phone in the ONS group and will then apply to all phones in that ONS group.
  • Page 48: Configuring Using The Call Forwarding Key

    Making Calls – Basic Functions Step by step Configuring using the call forwarding key Press the key shown. Edit call forward Select and confirm the option shown. The "Call forward status" page opens. Select a call forwarding type page 47. Confirm the option shown.
  • Page 49 Making Calls – Basic Functions Step by step Activating using the call forwarding key You can only activate "Fixed call forwarding" via the call forwarding key. Press the key shown. The LED lights up. Call forwarding is activated. If you have not saved a call forwarding destination, the "All calls destination required"...
  • Page 50: Configuring Using The Service Menu

    Making Calls – Basic Functions Step by step Configuring using the service menu Open the service menu page 37. Destinations? Confirm the option shown. Call forwarding? Confirm the option shown. Next forwarding type? Select a call forwarding type page 47. If you have already programmed call forwarding, the call forwarding destination is displayed.
  • Page 51: Deleting A Fixed Call Forwarding Destination

    Making Calls – Basic Functions Step by step Deleting a fixed call forwarding destination You can delete the destination for fixed call forwarding. Open the service menu page 37. Destinations? Confirm the option shown. Call forwarding? Confirm the option shown. Next forwarding type? Confirm the option shown.
  • Page 52: Displays

    Making Calls – Basic Functions Step by step Displays In idle mode ( page 24), the following signals remind you that call forwarding is activated: Fixed/variable call forwarding The LED key lights up. The call forwarding symbol, the phone number and if necessary, the name of the forwarding destination are displayed page 25.
  • Page 53: Using Callback

    Making Calls – Basic Functions Step by step Using callback For a detailed description of this function, see page 36. If your belongs to an ONS group (parallel call page 146), please note the following: Callback on busy is only signaled on the busy phone, not in the whole ONS group.
  • Page 54: Accepting A Callback

    Making Calls – Basic Functions Step by step Accepting a callback Prerequisite: The internal station called was busy. You have saved a callback. Your telephone rings. Lift the handset. You hear a ring tone. Press the key shown. You hear a ring tone. Cancel call backs Cancel callback? Confirm the option shown.
  • Page 55: Making Calls - Convenience Functions

    Making Calls – Convenience Functions Step by step Making Calls – Convenience Functions Answering calls Answering a call with a headset Prerequisite: The headset is connected. The LED flashes when a call is received. Press the key shown. Conduct call. Ending the call: Press the key shown.
  • Page 56: Accepting A Specific Call

    Making Calls – Convenience Functions Step by step Press the flashing "Pickup" key. Speakerphone mode. During calls Press the flashing "Pickup" key. The first party is placed on hold while you are connect- ed to the second party. Ending the second call and returning to the first Press the key shown.
  • Page 57: Picking Up A Call In A Hunt Group

    Making Calls – Convenience Functions Step by step Picking up a call in a hunt group If configured, you can also be reached using a hunt group phone number. Your telephone rings. Lift the handset. Using the speakerphone A colleague addresses you directly over the speaker with a speaker call.
  • Page 58: Making Calls

    Making Calls – Convenience Functions Step by step Making calls Making calls using DSS keys Prerequisite: DSS keys are configured on your phone page 19 and page 89. Press the DSS key. Lift the handset. Press the key and enter speakerphone mode. For information on the meanings of the LED dis- plays of the DSS keys, see page 19.
  • Page 59 Making Calls – Convenience Functions Step by step Calling a contact from the phonebook list Press the key until the "Personal" tab is active. Search for a contact page 31 Niels, Bohr Select a contact. Confirm the option shown. The phone number defined as the default number ( page 97) is dialed.
  • Page 60: Using The Ldap Directory

    Making Calls – Convenience Functions Step by step Using the LDAP directory For a detailed description of this function, see page 33. Prerequisite: You searched for and selected an entry in the LDAP database ( page 102). Isaac, Newton Confirm the option shown. The phone number is dialed immediately.
  • Page 61: Talking To Your Colleague With A Speaker Call

    Talking to your colleague with a speaker call You can place a speaker call to an internal party using the loudspeaker on their telephone. You can also use the functions under "HiPath 4000 as an entrance tele- phone system" page 72.
  • Page 62: During A Call

    Making Calls – Convenience Functions Step by step During a call Call waiting with DSS key Prerequisite: DSS keys are configured on your phone page 19 and page 89. The line of the party you wish to call is busy. Press the DSS key.
  • Page 63: Accepting A Second Call With A Sensor Key

    Making Calls – Convenience Functions Step by step Accepting a second call with a sensor key Prerequisite: You are conducting a call and the "Second call" function is activated. The "Pickup" sensor key is pro- grammed. An alert tone is audible. The LED on the "Pickup"...
  • Page 64: System-Supported Conference

    Making Calls – Convenience Functions Step by step System-supported conference You can include up to eight internal and external parties in a system-supported conference. Parties with system phones can perform/use all of the functions listed be- low at the same time. ISDN phones and external parties are passive participants –...
  • Page 65: Establishing A Conference

    Making Calls – Convenience Functions Step by step Establishing a conference Initiating a conference from a single call You are conducting a call. Start conference? Select and confirm the option shown. Call the second party. Inform this party that you are initiating a conference. Conference? Confirm the option shown.
  • Page 66: Adding A Party

    Making Calls – Convenience Functions Step by step Adding a party Any party in a system conference can extend the con- ference by • calling a specific party and connecting them, • connecting a party from a consultation call to the conference, or •...
  • Page 67: Transferring A Conference

    Making Calls – Convenience Functions Step by step Accepting a second call and connecting it to the conference If you receive a second call during the conference (sec- ond call is activated), you can connect this party to the conference. Prerequisite: You are conducting a call in a conference and receive a second call page 63.
  • Page 68: Disconnecting A Specific Participant From The Conference

    Making Calls – Convenience Functions Step by step Disconnecting a specific participant from the conference You are connected to a conference and wish to discon- nect one of the participants. Select the party. Open the context menu page 26. Drop member Confirm the option shown.
  • Page 69: Entering Commands Using Tone Dialing (Dtmf Suffix Dialing)

    Making Calls – Convenience Functions Step by step Entering commands using tone dialing (DTMF suffix dialing) This function must be configured by your service personnel. After dialing a phone number you can set tone dial- ing. This allows you to use command entries to control Dualtone Multi-Frequency (DTMF) devices, such as an- swering machines or attendant systems.
  • Page 70: System-Wide Parking

    Making Calls – Convenience Functions Step by step System-wide parking On HiPath 4000 systems, you can park up to ten internal and/or external calls and retrieve them on another phone. There are two options for parking a call: • Automatic park •...
  • Page 71: If You Cannot Reach A Destination

    Making Calls – Convenience Functions Step by step If you cannot reach a destination ... Call waiting (camp-on) Prerequisite: An internal station is busy. It is important that you reach the station. Camp-on? Select, confirm and briefly wait. Your colleague hears a warning tone during the call. If their phone has a display, your name and phone number is displayed.
  • Page 72: Hipath 4000 As An Entrance Telephone System (Two-Way Intercom)

    (two-way intercom) You can place a speaker call to an internal party on HiPath 4000 using the loudspeaker on their telephone to establish a connection. You can initiate a speaker call from a consultation call. The following functions are available: •...
  • Page 73: System-Wide Speaker Call

    Making Calls – Convenience Functions Step by step System-wide speaker call You can place a speaker call from your phone to any in- ternal party with a telephone equipped with speaker- phone mode or a loudspeaker. Speaker call to a variable destination Prerequisite: You have programmed the function "Speaker call-one-way"...
  • Page 74: Speaker Call In A Group

    Making Calls – Convenience Functions Step by step Speaker call in a group You can also establish a normal connection within a group or team (with team call = speed dial numbers 0- 9 or 00-99 for team members) via a speaker call. The speaker call is then initiated by a group telephone.
  • Page 75 Making Calls – Convenience Functions Step by step If the called party presses the speaker key or the line key (if configured), the connection is lost. Two-way intercom to a variable destination When using the two-way intercom in a group, the loud- speaker and the microphone of the destination phone are automatically switched on.
  • Page 76: Announcement (Broadcast) To All Members Of A Line Trunk Group

    Making Calls – Convenience Functions Step by step Announcement (broadcast) to all members of a line trunk group You can use this function to send an announcement to all members (10 - 40) of a line trunk group. Once you have activated the group call, you will hear a confirmation tone.
  • Page 77: Using Call Forwarding

    Making Calls – Convenience Functions Step by step Using call forwarding Please note the description for programming call forwarding page 47. Automatically forwarding calls The relevant service personnel can configure different call forwarding settings in the system for internal and external calls and activate these settings for your sta- tion.
  • Page 78: Forwarding Calls For Other Stations

    Making Calls – Convenience Functions Step by step Forwarding calls for other stations You can save, activate, display and deactivate call for- warding for another phone, fax or PC station from your own phone. You must have the PIN of the other station or have "Call forwarding for other stations"...
  • Page 79: Ing Call Forwarding

    Making Calls – Convenience Functions Step by step Saving a call forwarding destination for fax/ PC/busy station and activating call forwarding Open the service menu page 37. Destinations? Confirm the option shown. Forwarding station No.? Select and confirm the option shown. Enter the code for the call forwarding type you wish to set.
  • Page 80: Displaying/Deactivating Call Forwarding For Another Phone

    Making Calls – Convenience Functions Step by step Displaying/deactivating call forwarding for another phone Open the service menu page 37. Feature settings? Select and confirm the option shown. Forwarding station No.? Select and confirm the option shown. Variable call forw.? Confirm the option shown.
  • Page 81: Displaying/Deactivating Call Forwarding For Fax/Pc/Busy Stations

    Making Calls – Convenience Functions Step by step Displaying/deactivating call forwarding for fax/PC/busy stations Open the service menu page 37. Feature settings? Select and confirm the option shown. Forwarding station No.? Select and confirm the option shown. Enter the code for the call forwarding type you wish to set.
  • Page 82: Leaving/Rejoining A Hunt Group

    Making Calls – Convenience Functions Step by step Leaving/rejoining a hunt group Prerequisite: A hunt group is configured for the team. You can leave the hunt group at any time, for example, when you leave your workstation. When you are present, you can join it again.
  • Page 83: Programming Sensor Keys

    Programming Sensor Keys Step by step Programming Sensor Keys You can program frequently used functions or phone numbers onto the sensor keys on your OpenStage 60/ Configuring function keys See also page 19. You can program the following functions onto your sen- sor keys: •...
  • Page 84 Programming Sensor Keys Step by step More features? Select and confirm the option shown. Shift-Function? Confirm the option shown. Save? Confirm the option shown. Briefly touching the key activates the pro- grammed function. For functions that can be switched on/off, such as second call, press once to switch the function on and again to switch it off.
  • Page 85: Configuring Repdial Keys

    Programming Sensor Keys Step by step Configuring repdial keys You can program repdial keys with external phone num- bers on two levels. To program the second level, you must configure a "Shift" key page 83. See also page 36. You can program repdial keys in two ways: •...
  • Page 86: Configuring Using The Service Menu

    Programming Sensor Keys Step by step Configuring using the service menu First you must program a sensor key with the repdial function. Then you must define the phone number and label. Programming a sensor key as a repdial key Open the service menu page 37.
  • Page 87: Additional Repdial Key Functions

    Programming Sensor Keys Step by step Defining a label Use Destination Number? Confirm the option shown. R 220870 The phone number entered is displayed as the key la- bel. Create Personal Label? Select and confirm the option shown. Gerard Matthew Enter the required key label text page 23.
  • Page 88 Some functions are not available via the menu - you must enter codes to access them. These codes are configured in the HiPath 4000 system. You can obtain these codes from your service personnel. Locking the phone with simultaneous call forwar-...
  • Page 89: Configuring Dss Keys

    Programming Sensor Keys Step by step Configuring DSS keys You must first program a sensor key with the "Direct sta- tion select" function. Then you must define the phone number and label. Programming a sensor key as a DSS key Open the service menu page 37.
  • Page 90 Use Destination Name? Select and confirm the option shown. DSS Matthe If the number entered is assigned a name in HiPath 4000, the name appears as the key label. Create Personal Label? Select and confirm the option shown. Gerard Matthew Enter the required key label text page 23.
  • Page 91: Changing The Label

    Programming Sensor Keys Step by step Changing the label You can also subsequently change the label specified when programming a repdial/DSS key. You cannot change the labels on function keys. Change label Open the service menu page 37. Destinations? Confirm the option shown. Direct Station Select? Repdial? Select and confirm the option shown.
  • Page 92: Delete Sensor Key Programming

    Programming Sensor Keys Step by step Delete sensor key programming Deleting a function/phone number/label Press and hold the required sensor key. Delete Select and confirm the option shown. Deleting phone number/label Open the service menu page 37. Destinations? Confirm the option shown. Direct Station Select? Repdial? Select and confirm the option shown.
  • Page 93: Saving Speed Dial Numbers And Appointments

    Saving Speed Dial Numbers and Appointments Step by step Saving Speed Dial Numbers and Appointments Central speed dial numbers Speed dial numbers are configured by your ser- vice personnel. Speed dial numbers are saved in the system. Your service personnel will provide you with the central speed dial directory, for example, in print form.
  • Page 94: Individual Speed Dial Numbers

    Saving Speed Dial Numbers and Appointments Step by step Individual speed dial numbers You can program the keys with ten frequently used phone numbers. Open the service menu page 37. Destinations? Confirm the option shown. Speed dial features? Select and confirm the option shown. Press the required speed dial key.
  • Page 95: Appointments Function

    Saving Speed Dial Numbers and Appointments Step by step Appointments function You can configure your phone to call you to remind you about appointments. You must save the required call times. You can do this for the next 24 hours. Saving appointments Open the service menu page 37.
  • Page 96: Phone Number Directories And Lists

    Phone Number Directories and Lists Step by step Phone Number Directories and Lists Personal phonebook For a detailed description of this function, see page 31. Creating a new contact Press the key until the "Personal" tab is active. Options Confirm the option shown. New contact Confirm the option shown.
  • Page 97 Phone Number Directories and Lists Step by step Defining the default number If you have multiple numbers saved for a contact, you can define the default number here that should be used when dialing directly using the phonebook page 58. Press the key until the "Personal"...
  • Page 98: Changing Contact Data

    Phone Number Directories and Lists Step by step Changing contact data Press the key until the "Personal" tab is active. Niels, Bohr Select a contact. Open the context menu. Details Select and confirm the option shown. Select the required field. if nec.
  • Page 99: Managing The Phonebook

    Phone Number Directories and Lists Step by step Managing the phonebook Defining the contact display format Press the key until the "Personal" tab is active. Options Confirm the option shown. Display Select and confirm the option shown in the context menu.
  • Page 100: Managing Groups

    Phone Number Directories and Lists Step by step Managing groups Creating a group Press the key until the "Personal" tab is active. Options Confirm the option shown. Groups Select and confirm the option shown in the context menu. Options Confirm the option shown. New group Confirm the option shown in the context menu.
  • Page 101 Phone Number Directories and Lists Step by step Deleting a contact from a group Press the key until the "Personal" tab is active. Niels, Bohr Select a contact. Open the context menu. Details Select and confirm the option shown. Select the "Groups" entry. Confirm the option shown.
  • Page 102: Ldap Database

    Phone Number Directories and Lists Step by step LDAP database For a detailed description of this function, see page 33. Finding an LDAP entry Press the key until the "Directories" tab is active. Find Confirm the option shown. Find Confirm the option shown in the context menu. Scroll to the required search field (e.g.
  • Page 103: Call Lists

    Phone Number Directories and Lists Step by step Call lists For a detailed description of this function, see page 34. View details Press the key until the call list you want is active. Niels, Bohr 18.10. Select the entry you want. Open the context menu page 26.
  • Page 104: Dialing With Call Charge Assignment

    Dialing with Call Charge Assignment Step by step Dialing with Call Charge Assign- ment You can assign external calls to certain projects. Prerequisite: Project numbers (1 - 5) are configured for certain projects and you have an account code (project code) for the project.
  • Page 105: Call Duration Display

    Dialing with Call Charge Assignment Step by step Call duration display Call duration display is configured by the relevant ser- vice personnel. The display can show either call dura- tion or call charges. It can also be switched off. The call duration appears in the first line of the display on the right as HH:MM:SS and in 24-hour format.
  • Page 106: Privacy/Security

    Privacy/Security Step by step Privacy/Security User password The user password protects access to the user menu page 37. The preset password "000000" corresponds to a blank password. In other words, the phone can- not be locked and the User menu is freely acces- sible.
  • Page 107: Locked Phone

    Privacy/Security Step by step Locked phone You can also make this setting via the Web interface page 158). You can see whether the function is activated or deacti- vated from the corresponding icon in the status bar on the display page 22.
  • Page 108: Activating/Deactivating "Do Not Disturb

    ONS group - it then applies to all phones in that group. Prerequisite: The relevant service personnel have acti- vated do not disturb for all HiPath 4000 stations in your system. Open the service menu page 37.
  • Page 109: Activating/Deactivating "Speaker Call Protect

    "Speaker call protect" is activat- The attendant can bypass "Speaker call protect" and reach you. If the relevant service personnel have blocked "Speaker call protect" generally for HiPath 4000, the menu option "Speaker call protect?" does not appear in the service menu.
  • Page 110: Suppressing Your Phone Number On The Called Party's Phone

    Privacy/Security Step by step Suppressing your phone number on the called party’s phone Display suppression only applies to a subsequent call and is not saved in the case of saved number redial page 43. Open the service menu page 37. More features? Select and confirm the option shown.
  • Page 111: Locking The Telephone To Prevent Unauthorized Use

    Select and confirm the option shown. Enter the PIN (code no.). When the phone is locked, a special dial tone sounds when the handset is lifted. Within the HiPath 4000 system, users can make calls as normal. Unlock the phone Open the service menu page 37.
  • Page 112: More Functions/Services

    More Functions/Services Using another telephone in the same way as your own You can log on to another phone in the HiPath 4000 sys- tem using your personal identification number (PIN). This also applies to telephones in networked HiPath 4000 systems, for example, at other company sites).
  • Page 113: Logging Off From Another Phone

    Enter your internal PIN. In your local system and other HiPath 4000 systems in the network: Enter the two-digit node ID of your local HiPath 4000 system (ask the relevant service personnel). Enter your own phone number and press the pound key.
  • Page 114: Making Calls Via Multiple Lines

    Making Calls via Multiple Lines (Multi-Line) Step by step Making Calls via Multiple Lines (Multi-Line) Line keys The programmable sensor keys on multi-line phones function as trunk keys. Each key that is assigned the function "line" is handled as a line. This means up to six lines can be configured.
  • Page 115: Line Utilization

    Making Calls via Multiple Lines (Multi-Line) Step by step Primary line All multi-line telephones have a primary line. This line can be reached in the usual manner via your public phone number. Incoming calls are signaled on this line. To avoid conflict between the individual multi-line phones, you can configure the functions "Do not disturb"...
  • Page 116: Preview

    Making Calls via Multiple Lines (Multi-Line) Step by step LED with trunk keys Explanation – The line is in idle mode. Flashing – Incoming call on the line – Hold reminder is activated – The line is on "Hold". – The line is busy. [1] In this manual, flashing sensor keys are identified by this icon, re- gardless of the flashing interval.
  • Page 117: Answering Calls With The Line Keys

    Making Calls via Multiple Lines (Multi-Line) Step by step Answering calls with the line keys If several calls arrive at the same time, you can answer calls as normal in the sequence in which they are of- fered. However, you can also answer calls preferentially. Prerequisite: The relevant service personnel have de- fined the sequence in which incoming calls should be routed to line keys.
  • Page 118: Deactivating/Activating Ringing (Call)

    Making Calls via Multiple Lines (Multi-Line) Step by step Deactivating/activating ringing (call) If you are making a call on one line, ringing for other in- coming calls can disturb your current call. If ringing (call) is deactivated, your telephone will no longer ring. In- coming calls are then only signaled when the corre- sponding line key flashes.
  • Page 119: Dialing With Line Keys

    Making Calls via Multiple Lines (Multi-Line) Step by step Dialing with line keys Your phone can be configured with automatic or selec- table line seizure. The relevant service personnel de- fine whether a line should be automatically seized when the handset is lifted or speakerphone mode is activated, and which line this should be.
  • Page 120: Saved Number Redial For A Specific Line

    Making Calls via Multiple Lines (Multi-Line) Step by step Saved number redial for a specific line You can save a phone number on a specific line to be re- dialed later page 121. The saved phone number is of- fered in the menu when dialing. Lift the handset.
  • Page 121: Saving Phone Numbers For "Redial On A Line

    Making Calls via Multiple Lines (Multi-Line) Step by step Saving phone numbers for "Redial on a line" The last number dialed on the line is saved for redialing. Save number? Select and confirm the option shown. Line mailbox Callers who wish to reach you when you are absent can leave a message on the mailbox for the relevant line.
  • Page 122: Retrieving Messages

    Making Calls via Multiple Lines (Multi-Line) Step by step Retrieving messages Please refer to the information on page 36. Press the key shown. Responding to a callback request A callback request is displayed. Output? Select and confirm the option shown. The party is called on the relevant line.
  • Page 123: Identifying The Line Used

    Making Calls via Multiple Lines (Multi-Line) Step by step Identifying the line used If several lines are occupied at the same time, you can determine which one you are currently using for a call. With a programmed sensor key Press the "Line in Use" programmable sensor key. Via the menu Open the service menu page 37.
  • Page 124: Ending The Connection On A Line Key

    Making Calls via Multiple Lines (Multi-Line) Step by step Ending the connection on a line key Press the key shown. The LED goes out. Replace the handset. Entering a call on a line (three-party conference) Prerequisite: A call is in progress on one of the lines. The line key LED lights up.
  • Page 125: Blocking Other Parties From Joining A Call

    Making Calls via Multiple Lines (Multi-Line) Step by step Via the menu Open the service menu page 37. More features? Select and confirm the option shown. Privacy off? Select and confirm the option shown. Other parties can now join the call. Blocking other parties from joining a call If your phone is not already set to block other parties from joining, you can make this setting manually.
  • Page 126: Third-Party Monitoring

    Making Calls via Multiple Lines (Multi-Line) Step by step Third-party monitoring During a call, a predefined party can be prompted to join the call as a "witness" using the "Slnt Mon Req" pro- grammed sensor key. Your call partner is not informed that a "witness"...
  • Page 127: Holding And Re-Accepting A Call On A Line Key

    Making Calls via Multiple Lines (Multi-Line) Step by step Holding and re-accepting a call on a line key Prerequisite: You have accepted a call on a line key page 117) or you are conducting a consultation call. Briefly press the line key you are currently using, Hold? Select and confirm the option shown.
  • Page 128: Accepting A Specific Held Line

    Making Calls via Multiple Lines (Multi-Line) Step by step Accepting a specific held line A colleague in an open-plan office has parked a call on a line key and requests that you accept the call. You do not have access to this line. Lift the handset.
  • Page 129: Ring Transfer

    Making Calls via Multiple Lines (Multi-Line) Step by step Ring transfer If you temporarily leave your workstation or do not wish to be disturbed, you can transfer incoming calls to your line to another destination. A "RTRLN" (ring transfer/line) sensor key can be programmed for each line. Activating Press the "RTRLN"...
  • Page 130: Making Calls In An Executive-Secretary Team

    Making Calls in an Executive-Secretary Team Step by step Making Calls in an Executive- Secretary Team An executive-secretary team is configured by the rele- vant service personnel and may include up to four executive and up to two secretary telephones. For information on the meanings of the LED dis- plays of the DSS keys, see page 19.
  • Page 131: Accepting Calls For The Executive Phone At The Secretary Phone

    Making Calls in an Executive-Secretary Team Step by step Accepting calls for the executive phone at the secretary phone When a call is received for the executive phone, the secretary phone rings. Lift the handset. Press the key and enter speakerphone mode. Accepting calls for the executive phone when already on a call You are conducting a call.
  • Page 132: Transferring Calls Directly To The Executive Phone

    Making Calls in an Executive-Secretary Team Step by step Transferring calls directly to the exec- utive phone When the secretary is out of the office, calls for the ex- ecutive can be transferred directly to the executive phone. This transfer can be made on the secretary phone or on the executive phone.
  • Page 133: Using A Second (Executive) Telephone

    Making Calls in an Executive-Secretary Team Step by step Using a second (executive) telephone Prerequisite: A second phone is configured for the ex- ecutive. A "Group Park" sensor key is programmed on the first and second executive phones. Parking a call on the first phone: Press the "Group Park"...
  • Page 134: Using Signal Call

    Making Calls in an Executive-Secretary Team Step by step Using signal call If a "Buzz" programmed sensor key is configured on your executive phone, you can press a key to send a sig- nal call to a specific destination phone (e.g. to a secre- tary phone).
  • Page 135: Individual Phone Configuration

    Individual Phone Configuration Step by step Individual Phone Configuration Graphic display Adjusting the display to a comfortable read- ing angle You can swivel the display unit. Adjust the display unit so that you can clearly read the screen. Adjusting the display contrast On OpenStage 80, you can adjust the graphic display contrast to suit your ambient lighting using the sensor ring.
  • Page 136: Screensaver

    Individual Phone Configuration Step by step Screensaver Activate a screensaver for the telephone idle state. z You can also configure this setting via the Web interface page 158. Activating the screensaver Prerequisite: Your service personnel have loaded pic- tures to the OpenStage. Press the key until the "Settings"...
  • Page 137: Idle Mode

    Individual Phone Configuration Step by step Select the "Transition delay (s)" entry. Confirm the option shown. Select and confirm the value you want in the context menu. Select the "Options" entry. Save & exit Select and confirm the option shown. Idle mode Set the duration for which the OpenStage should be idle before automatically switching to idle mode.
  • Page 138: Appearance

    Individual Phone Configuration Step by step Appearance Select your preferred appearance for the menu display here. For sample display themes, see page 22. z You can also configure this setting via the Web interface page 158. Press the key until the "Settings" tab is active. User Confirm the option shown.
  • Page 139: Lamp Brightness For Touch Slider

    Individual Phone Configuration Step by step Lamp brightness for touch slider You can choose one of six levels for the lamp brightness of the touch slider. Press the key until the "Settings" tab is active. User Confirm the option shown. if nec.
  • Page 140: Setting The Contrast For Key Modules

    Individual Phone Configuration Step by step Setting the contrast for key modules If you have connected an OpenStage Key Module, you can adjust the key label contrast to suit your ambient lighting. Press the key until the "Settings" tab is active. User Confirm the option shown.
  • Page 141: Audio Settings

    Individual Phone Configuration Step by step Audio settings Optimize the audio settings on your OpenStage for your environment and according to your personal require- ments. Volumes Use the touch slider to adjust the current volume settings. You can preset different volumes for the following mi- crophones and signals in eight levels: •...
  • Page 142: Room Character

    Individual Phone Configuration Step by step Room character Configuring the appropriate acoustic settings for your environment: • Normal • Echoing • Muffled Press the key shown. User Confirm the option shown. Enter and confirm the user password. Audio Select and confirm the option shown. Settings Select and confirm the option shown.
  • Page 143: Ringtone File

    Individual Phone Configuration Step by step Ringtone file Select your preferred ringtone from the available audio files. To upload your own files in ".mp3" or ".wav" format, please contact your service personnel. Press the key shown. User Confirm the option shown. if nec.
  • Page 144: Status Information

    Individual Phone Configuration Step by step Status information Here you will find the information you need to access the Web interface page 157. Real-time information on network activity, which may be useful for the administrator during debugging, is also provided here. Press the key shown.
  • Page 145: Testing The Phone

    Testing the Phone Step by step Testing the Phone Testing functionality You can test and determine your phone’s functionality: • Are all key LEDs working? • Is the display working? • Do all keys work? • Are the speaker, handset, ring volume, ring tone, alert tone and speakerphone mode functioning cor- rectly? The following may be checked by service personnel:...
  • Page 146: Special Parallel Call (Ons) Functions

    Special Parallel Call (ONS) Functions Step by step Special Parallel Call (ONS) Functions If your phone is part of an ONS group (ONS = "One Number Service"), you can be reached on all other phones in this group as well as on your own phone. To set up an ONS group, contact your service personnel.
  • Page 147: Bluetooth

    Bluetooth Step by step Bluetooth Bluetooth is an open standard for high-performance technology and allows wireless communication be- tween PCs, PDAs, mobile telephones, etc. In contrast to infrared connections, Bluetooth does not require a visual contact for communication purposes and can be used over distances of up to 10 meters. To exchange data between Bluetooth-enabled devices, the devices need to undergo a once-off discovery pro- cedure.
  • Page 148: Configuring Bluetooth

    Bluetooth Step by step Configuring Bluetooth Bluetooth is only available on OpenStage 60/80 when the function is activated by your service personnel. Bluetooth settings z You can also configure this setting via the Web interface page 158. Press the key until the "Settings" tab is active. User Confirm the option shown.
  • Page 149 Bluetooth Step by step Discoverability Set whether your OpenStage should be discoverable for other Bluetooth devices. For more information, see page 147. Prerequisite: The "Bluetooth settings" page opens page 148. Select the "Discoverable" entry. Confirm the option shown. Confirm the option shown in the context menu, Select and confirm the option shown Bluetooth name Here you can determine which name your OpenStage...
  • Page 150: Connecting/Disconnecting A Bluetooth Device

    Bluetooth Step by step Prompt Select and confirm the option shown Automatic Select and confirm the option shown The PIN contains at least four alphanumeric characters. Prerequisite: The "Bluetooth settings" page opens page 148. Select the "Pairing PIN" entry. **** Confirm the option shown.
  • Page 151: Managing Bluetooth Devices

    Bluetooth Step by step Managing Bluetooth devices Linking manager list Once you have scanned the area for Bluetooth-enabled devices, you can link your OpenStage to another device page 147. Once linked, these devices are added to the list. Black list Once you have scanned the area for Bluetooth-enabled devices, you can add Bluetooth-enabled devices that you do not wish to connect to your OpenStage to this...
  • Page 152 Bluetooth Step by step For "Linking" only Enter and confirm the agreed PIN page 150. If the linking request is confirmed on the corresponding Bluetooth device and the password entered, the link is performed and the device is permanently entered to the list.
  • Page 153 Bluetooth Step by step Change an entry name A Bluetooth device is entered in the list with the name set in the device. This is often the device type. You can change this name. Open the required list page 152. Select and confirm the required device.
  • Page 154: Transferring Contacts

    Bluetooth Step by step Transferring contacts The Bluetooth function on your OpenStage allows you to transfer contacts in vCard format (file extension: .vcf) from other Bluetooth devices to your OpenStage and save them in the phonebook. You can also send phone- book entries as vCards to other Bluetooth-enabled devic- Due to the diverse range of PCs, mobile tele- phones and PDA devices currently available, we...
  • Page 155: Sending A Vcard

    Bluetooth Step by step Sending a vCard Prerequisite: The Bluetooth connection is configured between your OpenStage and one other device page 148. A vCard file is saved on the OpenStage. In the phonebook ( page 96), select the entry you wish to send.
  • Page 156: Web Interface

    Web Interface Schritt für Schritt Web Interface General The telephone features a HTTP Web server (Web-based Management tool) which allows the phone to map its contents to a Web browser on a PC integrated in the LAN. The Web interface allows you to set up your OpenStage using the PC.
  • Page 157: Preparatory Steps

    Web Interface Preparatory steps Calling up the Web interface For information on the IP address, Web interface address and fur- ther information on connecting the phone with the network, see page 144. Open a Web browser and enter the following in the address line: https://[IP address of the phone] [IP address of the phone] is the IP address of your phone.
  • Page 158: Settings Via The Web Interface

    Web Interface Settings via the Web interface Bluetooth You can also configure this setting on the phone V page 148. Phone Display settings You can also configure this setting on the phone V page 135. Authentication You can also configure this setting on the phone V page 106.
  • Page 159: Fixing Problems

    Fixing Problems Fixing Problems Caring for your telephone • Never allow the telephone to come into contact with coloring, oily or aggressive agents. • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. •...
  • Page 160: Index

    Index Index Consultation ..........45 Consultation hold ........45 Consultation on a key ........ 87 Contact display format ......... 99 Accept call Context menus ........... 24 (executive-secretary) ......131 Alternating ........... 45 Answering calls with line keys ........117 Debugging ..........
  • Page 161 Index Headset One Number Service ............55 Help function mailbox (MWI) ..........39 ........121 second call (call waiting) ....... 63 Open listening ..........42 OpenStage key module ......15 Identification on another phone ..... 112 Operating instructions ......... 2 Important information .........
  • Page 162 Index Security ............106 Settings ............135 Shared line ..........115 Signal call ........... 134 Single-line telephone ......... 12 Speaker call ..........73 Speakerphone distance ......3 Speakerphone mode ......40, 41 Speed dialing central ............93 dialing ............60 saving ............
  • Page 163: All Service Menu Functions

    All Service Menu Functions All Service Menu Functions Open the service menu and select a function page 37. Alternatively, you can use service codes (see table), e.g. 2 1 for "Second call on/off". 1 Set up call forwarding 1 Variable call forw. Destinations 2 Save speed dial number 2 Fixed call forw.
  • Page 164 Copyright © Siemens Enterprise Communications GmbH & Co. KG 10/07 Hofmannstr. 51, D-81359 Munich Reference No.: A31003-S2000-U108-1-7619 The information provided in this brochure contains merely general descriptions or characteristics of per- formance which in case of actual use do not always apply as described or which may change as the result of further development of the products.