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Paradyne FrameSaver 9120 User Manual

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FrameSaver
9120
USER'S GUIDE
Document No. 9121-A2-GB20-20
May 1998

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Summary of Contents for Paradyne FrameSaver 9120

  • Page 1 FrameSaver 9120 USER’S GUIDE Document No. 9121-A2-GB20-20 May 1998...
  • Page 2 Paradyne Corporation, 8545 126th Avenue North, P.O. Box 2826, Largo, Florida 33779-2826. Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Further, Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Paradyne Corporation to notify any person of such revision or changes.
  • Page 3 The authority to operate this equipment is conditioned by the requirements that no modifications will be made to the equipment unless the changes or modifications are expressly approved by Paradyne. WARNING:...
  • Page 4 Important Information Important Safety Instructions 1. Read and follow all warning notices and instructions marked on the product or included in the manual. 2. All installation and service must be performed by qualified service personnel, as opening or removing covers may expose dangerous voltage points or other risks.

  • Page 5: Table Of Contents

    Initial Frame Relay Timeslot and LMI Protocol Discovery ..What You Need to Do Before Using the FrameSaver 9120 ... User Interface Interfaces to the FrameSaver 9120 .
  • Page 6 ............FrameSaver 9120 Access Unit .

  • Page 7: About This Guide

    About This Guide Purpose and Intended Audience This guide contains information needed to properly set up, access and operate the FrameSaver 9120, a T1 Frame Relay Access Unit. It is intended for equipment operators. Document Organization Section Description About the FrameSaver 9120. Describes the access unit’s...

  • Page 8: Conventions Used

    About This Guide A Quick Reference is included with this guide, providing a summary of configuration options and a pictorial view of the menu hierarchy for easy navigation through the screens. Conventions Used Convention Used When Used Italic To indicate variable information (e.g., Port- n , indicating Port 1 or 2) .

  • Page 9: Product-Related Documents

    Describes how to install, set up, Compression Unit User’s operate, and troubleshoot a 9028 Guide compression unit, which provides compression capability for the FrameSaver 9120. 9000-A2-GN10 1-Slot Assembled Access Describes how to install a fully Unit Installation Instructions assembled 1-slot access unit.
  • Page 10 Contact your sales or service representative to order additional product documentation. Paradyne documents are also available on the World Wide Web at: http://www.paradyne.com Select Service & Support Technical Manuals May 1998 9121-A2-GB20-20...

  • Page 11: About The Framesaver 9120

    The FrameSaver 9120 access unit provides an interface between the customer premises equipment (CPE) and a T1 frame relay network to the public frame relay network facilities. The FrameSaver 9120 access unit provides a variety of features and capabilities which support: Aggregated packet applications...

  • Page 12: Configuration Shortcuts

    About the FrameSaver 9120 Refer to the FrameSaver 9120 Technical Reference for information about the unit’s full capability and features. Configuration Shortcuts Configuration shortcuts have been provided to simplify configuration of the FrameSaver access unit and its features. Initially, this feature can be used to speed setup of the access unit.

  • Page 13: What You Need To Do Before Using The Framesaver 9120

    Assembled Access Unit, Installation Instructions ). Determine the configuration shortcuts to be used before the network cable is connected (see Chapters 1, 3, and 4 of the FrameSaver 9120 Technical Reference for additional information). Complete configuration worksheets for configuring the FrameSaver access unit (see Appendix B, Configuration Worksheets , of the FrameSaver 9120 Technical Reference ).
  • Page 14 About the FrameSaver 9120 This page intentionally left blank. May 1998 9121-A2-GB20-20...

  • Page 15: User Interface

    User Interface Interfaces to the FrameSaver 9120 Your interfaces to the FrameSaver 9120 access unit are the front panel LEDs, the menu-driven user interface, and SNMP (simple network management protocol) network management. These interfaces provide feedback and status for the access unit and, if installed, the dial backup module (DBM).

  • Page 16: Menu Hierarchy

    User Interface Menu Hierarchy The menu hierarchy represents the organization of the access unit’s menus and screens. Refer to the enclosed Quick Reference for a pictorial view of the menu hierarchy. Main Menu Screen Entry to all of the access unit’s tasks begins at the Main Menu screen, which has five menus or branches.

  • Page 17: Screen Format Types

    User Interface Screen Format Types Three types of screen formats are available on the async (asynchronous) terminal. Use screen format . . . To . . . Menu selection Display a list of available functions for user selection. (Refer to the enclosed Quick Reference for a pictorial view of the menu hierarchy.) Input Add or change information on a screen.

  • Page 18: Screen Work Areas

    User Interface Screen Work Areas There are two user work areas: Screen area – Where you input information into fields. Screen function key area – Where you perform specific screen functions. Below is a sample async (asynchronous) terminal interface screen. Model Number Date and Time Menu Path...

  • Page 19: Navigating The Screens

    User Interface Navigating the Screens You can navigate the screens by: Using keyboard keys. Switching between the two screen work areas using screen function keys. Keyboard Keys Use the following keyboard keys to navigate within the screen area: Press . . . To .

  • Page 20: Screen Function Keys

    User Interface Screen Function Keys All screen function keys (located in the lower part of the screen; see example on page 2-4) operate the same way (upper- or lowercase) throughout the screens. These keys use the following conventions: For the screen Select .

  • Page 21: Using The Interface

    User Interface Using the Interface This section leads you through the basic operations of using the interface. Selecting from a Menu You select from a menu to get subsequent menus or screens so you can perform desired tasks. Procedure To make a menu selection: 1.

  • Page 22: Making Input Selections

    User Interface Making Input Selections You can enter information into a field in one of several ways. Once the field is selected, you can: Manually type in (enter) the field value or command. Example: Entering bjk as a user’s Login ID on the Administer Logins screen ( from the Control menu/branch ).

  • Page 23: Logging In

    Startup Logging In When there is no contention for the user interface and a login is required, you are presented with the Login screen. Up to 10 characters can be entered in the Login ID and Password fields. Valid characters include the following: 0 through 9 a through z A through Z...

  • Page 24: Logging Out

    Startup Logging Out If configured for Timeout Enable, you are automatically logged out when a login is required and a timeout occurs. You will be prompted for your login next time you try and use the interface. You can also end a session using the screen function area of the user interface. Procedure To log out using the screen function area: 1.
  • Page 25 Startup Procedure Upon beginning a session, the Idle screen is displayed. To activate: 1. Press Return. 2. One of the following occurs: If . . . Then . . . What to do now? Security is disabled The Main Menu screen Begin your session.

  • Page 26: Ending A Session

    Startup Ending a Session Use the Exit function key from any screen to terminate the session. Procedure To end a session: 1. Press Ctrl-a to go to the screen function key area. 2. Select Exit and press Return. The session is terminated; the terminal is disconnected.

  • Page 27: Displaying System Information

    Displaying System Information Displaying Identity Information Use the Identity screen to view identification information about the system, the FrameSaver access unit (NAM), and the DBM (if installed). This information is useful if you are purchasing additional or replacement access units and/or making firmware upgrades.
  • Page 28 4-digit number, followed by 2 digits and 1 alphabetic character. Procedure To enter access unit or site identification (system identity) information, use the following menu sequence: Main Menu Control Device Name Refer to the FrameSaver 9120 Technical Reference for more information. May 1998 9121-A2-GB20-20...

  • Page 29: Status Information

    Displaying System Information Status Information Status information is useful when monitoring the FrameSaver access unit. Use the Status menu to display information concerning: Select . . . To . . . System and Test Status View System and Test Status, including: Health and Status –...

  • Page 30: Displaying Status Information

    Displaying System Information Displaying Status Information Procedure To display statuses: 1. Use the following menu sequence: Main Menu Status 2. Select the type of information you want to view (e.g., Status PVC Connection Status ). The following sections provide information about the status information that is available.
  • Page 31 Displaying System Information Health and Status Messages: These messages appear in the left column of the System and Test Status screen, or the highest priority Health and Status message appears on the last line at the bottom of the screen (right corner). Message What It Indicates What To Do...
  • Page 32 Displaying System Information Message What It Indicates What To Do Device Fail yyyyyyyy An internal error has been 1. Provide the displayed 8-digit detected by the operating failure code ( yyyyyyyy ) to your software. service representative. 2. Reset the access unit to clear the condition and message.
  • Page 33 Displaying System Information Message What It Indicates What To Do ISDN Network Failed An ISDN network failure Contact network provider if (Active/ Idle) was detected when: problem persists. Active – Backup call was in progress. Idle – DBM was in Idle mode.
  • Page 34 Displaying System Information Message What It Indicates What To Do Network Com Link The communication link for Check the router connected to Down the COM port is down, and the COM port. the COM port is configured for Net Link. OOF at DSX-1 An Out of Frame (OOF) condition is detected on the...
  • Page 35 Displaying System Information Message What It Indicates What To Do Primary Clock Failed A failure of the primary If the primary clock was clock source configured for derived from the network, the NAM is detected and contact the network provider. the secondary clock is Check the clock source providing the timing for the...
  • Page 36 Displaying System Information Self-Test Results Messages: These self-test result messages appear in the middle column of the System and Test Status screen. Message What It Indicates What To Do B8ZS/LOS Fail The access unit failed to 1. Reset the unit and try again. transmit all ones or to 2.
  • Page 37 Displaying System Information Message What It Indicates What To Do NAM Fail One or more of the NAM’s 1. Reset the unit and try again. integrated circuit chips 2. Call your service failed internal device level representative for assistance. testing. 3.
  • Page 38 Displaying System Information Test Status Messages: These test messages appear in the right column of the System and Test Status screen. Message What It Indicates What To Do No Test Active No tests are currently No action needed. running. DSX-1 LLB Test Active A DSX-1 Line Loopback Allow the loopback to continue (LLB) test is active.
  • Page 39 Displaying System Information Message What It Indicates What To Do ISDN Test Active An ISDN test has been Allow the test to continue. initiated by the ISDN Call your ISDN service network and is currently provider. active. Lamp Test Active The Lamp Test is active, Allow the test to continue or causing the LEDs on the...
  • Page 40 Displaying System Information Message What It Indicates What To Do Network LLB Test A Network Line Loopback Allow the loopback to continue Active (LLB) test is active. or abort the test. Press Return ( ) while the loopback is selected (via the Command column) on the Network Physical Tests screen ( Path: main/test/network _ phy)
  • Page 41 Displaying System Information Message What It Indicates What To Do Send Pattern, Access unit is sending a Allow the test to continue. DLCI nnnn , selected test pattern on the Press Return ( ) while the interface specified DLCI for the test is selected (via the interface.

  • Page 42: Lmi Reported Dlcis Status

    Displaying System Information LMI Reported DLCIs Status Use this procedure when the FrameSaver access unit is configured as the user side of LMI (see the frame relay LMI Personality option). Typically, these statuses are available on the network interface. Procedure To display LMI Reported DLCIs Status: 1.

  • Page 43: Pvc Connection Status

    Displaying System Information PVC Connection Status PVC connection statuses are selected from the Status menu. Only PVC connections with Source DLCIs configured to be Active are shown. Follow this menu sequence: Main Menu Status PVC Connection Status Field Status What It Indicates —...
  • Page 44 Displaying System Information Example of PVC Connection Status Screen Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î main/status/connections 9120 Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Î Device Name: Node A 01/26/96 23:32 Î...

  • Page 45: Dbm Interface Status

    Displaying System Information DBM Interface Status ISDN BRI DBM statuses appear when DBM Interface Status is selected from the Status menu. These statuses only appear when a DBM is installed and the ISDN BRI DBM’s BRI-B1 or BRI-B2 configuration option is enabled. Follow this menu sequence: Main Menu Status...

  • Page 46: Performance Statistics

    Displaying System Information Field Status What It Indicates Active Call Profile 8-Character ISDN Call ISDN Call Profile used for this Profile identifier B-channel. Appears when a call is active or in progress. Last Cause Value Various ITU cause Refer to Last Cause Value Messages messages...

  • Page 47: What Statistics Are Collected

    Displaying System Information What Statistics Are Collected? Performance statistics are collected for the: Physical interfaces Frame relay link Frame relay DLCI PVC connections The following sets of statistics appear, based upon the interface selected: Select . . . For the . . . Network Physical Network interface’s physical performance statistics.

  • Page 48: Displaying Statistical Information

    Displaying System Information Displaying Statistical Information Procedure To display performance statistics: 1. Use the following menu sequence: Main Menu Status Performance Statistics 2. Select the interface and type of information you want to view (e.g., Performance Statistics Port-1 Physical ). You can clear statistical information to start over when you want to observe and estimate the frequency or duration of a specific condition (e.g., gathering information for reporting a problem to the network).

  • Page 49: Network Physical Performance Statistics

    Displaying System Information Network Physical Performance Statistics For the network physical performance statistics, these additional metrics are kept for each 15-minute interval over the past 24-hour period. A Telco set and a user set are kept for each metric. The user set is generally a copy of the Telco set, but the user set can be cleared.

  • Page 50: Selecting T1 Network Statistical Intervals For Display

    Displaying System Information Selecting T1 Network Statistical Intervals for Display Only seven intervals appear on the screen at any one time. You can choose which intervals to display on your screen by entering: Interval Number or Time NOTE: Interval 01 is the interval occurring just prior to the current one; Interval 02 is 2 intervals prior to the current one, etc.

  • Page 51: Dbm Physical Performance Statistics

    Displaying System Information DBM Physical Performance Statistics These statistics appear when an ISDN BRI DBM is installed, enabled, and DBM Physical is selected from the Performance Statistics menu. Main Menu Status Performance Statistics DBM Physical Statistic What It Indicates Call Attempts Number of unsuccessful call attempts made by the DBM.

  • Page 52: Frame Relay Performance Statistics

    Displaying System Information Frame Relay Performance Statistics These statistics only appear when Network, Port-1, Port-2, BRI-B1, or BRI-B2 Frame Relay is selected from the Performance Statistics menu. Follow this menu sequence: Main Menu Status Performance Statistics [Network/Port 1/Port 2/BRI-B1/BRI-B2] Frame Relay Statistic What It Indicates Frame Relay Link...
  • Page 53 Displaying System Information Statistic What It Indicates Unknown DLCI Number of frames received over the interface that were addressed to unknown DLCIs. The DLCI may not have been configured, or it has been configured to be Inactive. Indicates that the access units or devices at both or either end of the circuit have been configured incorrectly.

  • Page 54: Pvc Performance Statistics

    Displaying System Information PVC Performance Statistics Permanent Virtual Circuit performance statistics only appear when PVCs ( V) is selected from the screen function keys area at the bottom of the Network, Port-1, Port-2, BRI-B1, and BRI-B2 Frame Relay screens. Follow this menu sequence: Main Menu Status Performance Statistics...
  • Page 55 Displaying System Information Statistic What It Indicates Tx BECN Frames Number of Backward-Explicit Congestion Notifications sent over the interface. The network sends BECNs to notify users of data traffic congestion in the opposite direction of the frame carrying the BECN indicator. The access unit may have set this bit.

  • Page 56: Clearing Performance Statistics

    Displaying System Information Clearing Performance Statistics You can clear all performance statistics, or clear all statistics for a selected interface using the Clear Statistics menu. NOTES: — You can also use the ClrStats function at the bottom of Performance Statistics screens to clear only the statistics shown on that screen. —...

  • Page 57: Maintenance And Troubleshooting

    LEDs The FrameSaver 9120 access unit’s faceplate includes 12 LEDs ( light-emitting diodes) that provide status on the access unit, its network interface, and the DTE interfaces. Test jacks are also provided on the faceplate. The following illustration shows a FrameSaver 9120 access unit faceplate.

  • Page 58: Framesaver 9120 Access Unit

    Maintenance and Troubleshooting FrameSaver 9120 Access Unit Label Indication Color What It Means Power and Green ON – Access unit has power and is Operational operational. Status OFF – Access unit is in a power-up self-test, or there is a failure.

  • Page 59: Network/Dsx Interface

    Maintenance and Troubleshooting Label Indication Color What It Means Test Mode Yellow ON – Loopback or test pattern in progress, initiated locally, remotely, or from the network. OFF – No tests are active. Backup Yellow ON – Access unit is in Backup mode; that is, the backup link has been established, and backup is in progress through the specified Alternate...

  • Page 60: Dte Port 1 Or 2

    Maintenance and Troubleshooting DTE Port 1 or 2 Label Indication Color What It Means 1-OK Operational Green ON – The interchange circuits for the port 2-OK Status are in the correct state to transmit and receive data. OFF – The port is idle. Occurs if the port is disabled, or if the port is configured to monitor DTR and/or RTS and the lead(s) is not asserted.

  • Page 61: Ascii Alarm Messages

    Maintenance and Troubleshooting ASCII Alarm Messages The following messages are sent to an ASCII terminal/printer if One of the following configuration options is set as shown: Main Menu Configuration Alarm ASCII Alarm Messages Com Port Main Menu Configuration User Interface Port Use Alarm Main Menu...
  • Page 62 Maintenance and Troubleshooting Message What It Indicates What To Do mm/dd/yy hh:mm:ss – LOS condition detected. 1. Check the cable to the Continuous Loss Of network/DSX-1 interface. Signal (LOS) condition 2. Contact network provider. detected at the [ Network/DSX-1 ] Interface.
  • Page 63 Maintenance and Troubleshooting Message What It Indicates What To Do mm/dd/yy hh:mm:ss – A Yellow alarm signal is 1. Check the Network and/or Yellow alarm signal detected on the network DSX-1 cable. received at the or DSX-1 interface. 2. Contact network provider for [ Network/DSX-1 ] Network interface problem.
  • Page 64 Maintenance and Troubleshooting Message What It Indicates What To Do mm/dd/yy hh:mm:ss – Alarm has been If Network interface: Frame Relay DLCI generated because the Contact network provider. Number [ DLCI number ] specified Data Link If a port interface: is down on the [T1 Connection Identifier is Network/ Port-1/ Port-2/...

  • Page 65: Device Messages

    Maintenance and Troubleshooting Device Messages All device messages are listed in alphabetical order. Device Error Messages These messages appear in the messages area at the bottom of the screens. Message What It Indicates What To Do Access level is n . User’s access level is 2 No action needed.
  • Page 66 Maintenance and Troubleshooting Message What It Indicates What To Do Invalid Test A conflicting loopback or Wait until other test ends, then Combination pattern test was in progress retry the test. when Start was selected to Cancel all tests from the Test start another test, or was screen ( Path: main/ test ).
  • Page 67 Maintenance and Troubleshooting Message What It Indicates What To Do Out of Sync If Monitor Pattern was No action needed. selected, it means the test pattern generator and receiver have not yet synchronized. (Path: main/test/port- n _ phy or network_ phy) If Monitor Pattern was Verify that the access unit at selected, it means that...

  • Page 68: Device Status Messages

    Maintenance and Troubleshooting Device Status Messages These messages appear in the messages area at the bottom of the screens. Message What It Indicates What To Do Already Active Test selected is already Allow test to continue. running. Select another test. Stop the test.
  • Page 69 Maintenance and Troubleshooting Message What It Indicates What To Do User Interface Already Access to the user interface Wait and try again. in Use via the COM port or Telnet Contact IP address user and is already in use; access to request that they log off.

  • Page 70: Last Cause Value Messages

    Maintenance and Troubleshooting Last Cause Value Messages These messages appear in the BRI-B1 Last Cause Value field on the DBM Interface Status screen when an ISDN BRI DBM is installed and DBM Interface Status is selected from the Status menu. All messages are presented in alphabetical order.
  • Page 71 Maintenance and Troubleshooting Cause Message What It Indicates What To Do Channel type not Device sending this cause Try another network. implemented does not support the requested channel type. Channel Channel identified for the Retry at another time. unacceptable call is not acceptable to the receiving device.
  • Page 72 Maintenance and Troubleshooting Cause Message What It Indicates What To Do Invalid info element Device sending this cause Contact your service contents has received and representative. implemented an information element, but one or more fields in the element cannot be processed. Invalid message, No other cause in the Contact your service...
  • Page 73 Maintenance and Troubleshooting Cause Message What It Indicates What To Do None — No causes have been No action needed. generated. Non-selected user User has not been awarded No action needed. clearing the incoming call. No route to specify The device sending or Verify that the network transit network receiving this cause does...
  • Page 74 Maintenance and Troubleshooting Cause Message What It Indicates What To Do Quality of service Requested Quality of No action needed. unavailable Service requested cannot be provided (e.g., throughput cannot be supported). Recovery of timer Error-handling procedure Retry the call. expired has been initiated as a result of the expiration of a timer.
  • Page 75 Maintenance and Troubleshooting Cause Message What It Indicates What To Do Suspended call A call resume has been 1. Verify the number in the exists, but not call id attempted, but no Calling ID # field for the suspended call. suspended call exists for this phone number.
  • Page 76 Maintenance and Troubleshooting This page intentionally left blank. 5-20 May 1998 9121-A2-GB20-20...

  • Page 77: Glossary

    Glossary alternate destination A designated port, DLCI, and EDLCI that provides an alternate path for backup when the primary link or path is out of service. ASCII Devices that can be attached, either locally or remotely, to display or print the access unit’s alarm messages.
  • Page 78 Glossary frame One identifiable group of bits that includes a sequence of bits for control, framing, etc. frame relay A high-speed connection-oriented packet switching WAN protocol using variable-length frames. FRAW Frame Relay Aware. Said of an access unit that can read the frame relay header and route the data internall to the correct port.

  • Page 79: Index

    Index Numbers 9028 compression unit, v Data, selection criteria, 2-3 data, port rates, 1-1 Card Failure, 5-7 Access Level, security, 2-3 Download Required, 4-5 access unit, LEDs, 5-2 ISDN BRI backup, 1-2 AIS at DSX-1, 4-5 physical performance statistics, 4-25 AIS at Network, 4-5 Delete key, 2-5 Alarm...
  • Page 80 Index LMI Protocol Discovery, 1-2 logging faceplate user interface, LEDs, 2-1 in, 3-1 features overview, vi out, 3-2 field is blank/empty, 2-8 LOS at DSX-1, 4-7 frame relay, statistics, 4-26 LOS at Network, 4-7 Frame Relay Timeslot Discovery, 1-2 function keys, 2-4, 2-6 Main Menu, screen/branch, 2-2 maintenance, 5-1 hardware revision, 4-1...
  • Page 81 Index Self-Test Results messages, 4-10 serial number, 4-1 OK, LED, 5-2 session ending, 3-4 (Out of Frame) LED, 5-2 starting, 3-2 at DSX-1, 4-8 shortcuts, 1-2 at Network, 4-8 SNMP, management, 1-1 Operating Mode, 4-19 software revision, 4-1 organization of this guide, iii Spacebar, 2-5 Out of Frame, 5-2 specifications, vi...
  • Page 82 Index warranty, A Yellow worksheets, vi at DSX-1, 4-9 at Network, 4-9 IN-4 May 1998 9121-A2-GB20-20...

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