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Paradyne Hotwire 8303 User Manual

Mvl, reachdsl, radsl, idsl, and sdsl cards
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Hotwire
MVL
, ReachDSL
,
RADSL, IDSL, and SDSL Cards
Models 8310, 8312/8314,
8510/8373/8374, 8303/8304, and
8343/8344
User's Guide
Document No. 8000-A2-GB26-70
April 2002

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Summary of Contents for Paradyne Hotwire 8303

  • Page 1 ® ® ™ Hotwire , ReachDSL RADSL, IDSL, and SDSL Cards Models 8310, 8312/8314, 8510/8373/8374, 8303/8304, and 8343/8344 User’s Guide Document No. 8000-A2-GB26-70 April 2002...
  • Page 2 Copyright © 2002 Paradyne Corporation. All rights reserved. Printed in U.S.A. Notice This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Paradyne Corporation, 8545 126th Ave.

  • Page 3: Table Of Contents

    Contents About This Guide Document Purpose and Intended Audience ....New Features for This Release ......Document Summary .
  • Page 4 Contents Logging In to the System ........Accessing a Selection Screen .
  • Page 5 4 Monitoring the Hotwire DSL System Overview ..........DSL Monitoring Card Screens .
  • Page 6 Contents C Hotwire 6350 ReachDSL Modem Hotwire 6350 ReachDSL Modem Overview..... Hotwire ReachDSL System ......Power-On .

  • Page 7: About This Guide

    Hotwire Digital Subscriber Line (DSL) system. Specifically, this document addresses the use of the following DSL cards: 8303/8304 Integrated Services Digital Network Digital Subscriber Line (IDSL) cards. Each contains 24 IDSL ports. 8310 Multiple Virtual Lines (MVL) card. Contains 4 MVL ports.

  • Page 8: New Features For This Release

    About This Guide NOTE: It is highly recommended that you read the Communications Controller (MCC) Card, IP Conservative, User’s Guide before you begin to use this guide and the Hotwire software. New Features for This Release This -70 version of the document adds information for the Hotwire 6350 ReachDSL Modem.

  • Page 9: Product-Related Documents

    Hotwire Shelf Concentration Module (SCM) Card User’s Guide Hotwire Shelf Concentration Module (SCM) Card Installation Instructions Hotwire 8303/8304 IDSL Cards Installation Instructions Hotwire 8310 MVL Card Installation Instructions Hotwire 8312/8314 ReachDSL Cards Installation Instructions Hotwire ATM Line Cards, Models 8335, 8365, and 8385, User’s Guide...
  • Page 10 About This Guide Document Number 8510-A2-GZ40 8600-A2-GN20 8610-A2-GN20 8620-A2-GN20 8700-A2-GB20 8700-A2-GB25 8800-A2-GN21 8810-A2-GN21 8820-A2-GN20 Contact your sales or service representative to order additional product documentation. Paradyne documents are also available on the World Wide Web at www.paradyne.com. Select Library NOTE: If you would like more information on DSL-based services, applications, and network deployment, refer to Paradyne’s The DSL Sourcebook.

  • Page 11: Hotwire Dsl System Description

    Hotwire DSL System Description What is the Hotwire DSL System? The Hotwire that terminate and consolidate packet data traffic from many customers in a serving area. The DSL card(s) then forwards the traffic to one or more network access provider networks. High-speed Internet and intranet access is either bridged or routed on the DSL line cards and multiplexed over backbone networks.
  • Page 12 1. Hotwire DSL System Description following illustration shows a typical configuration for a Hotwire 8610/8810 DSLAM chassis. Network Service Provider Legend: DSL – Digital Subscriber Line The following illustration shows a typical configuration for a Hotwire 8820 GranDSLAM chassis. Network Service Provider Legend: DSL –...

  • Page 13: Hotwire Dsl System Components

    The following illustration shows a typical Hotwire configuration using IDSL cards. Network Service Provider Legend: BRITE – Basic Rate Interface Transmission Extension Hotwire DSL System Components The DSL system consists of a chassis that houses a Management Communications Controller (MCC) card and up to 18 DSL cards. The Hotwire 8620 and 8820 GranDSLAM chassis can also house a Shelf Concentration Module (SCM) card, depending on the application.

  • Page 14: Dsl Cards

    DSL cards is a generic term used in this document for a variety of types of line cards. DSL line cards with an Ethernet uplink consist of the following: 8303 24-port Integrated Services Digital Network Digital Subscriber Line (IDSL) cards. 8310 4-port Multiple Virtual Lines (MVL) cards.

  • Page 15: Scm Card

    NOTES: — All references to DSL cards in this document refer to the RADSL, MVL, ReachDSL, IDSL, and SDSL cards, unless specifically noted otherwise. The ATM and TDM SDSL line cards are not within the scope of this document. — The 8312/8314 ReachDSL v1 cards appear on the screen with their former MVL name.
  • Page 16 1. Hotwire DSL System Description 8800/8810 DSLAM A 20-slot chassis with Ethernet uplink. These chassis are designed to house up to eighteen DSL cards and one MCC card. (The remaining slot is reserved for future use.) The Hotwire 8810 DSLAM chassis is a higher density carrier for use with high-density line cards such as the 8343 SDSL card, as well as lower density cards (4 ports or less).
  • Page 17 Hotwire 8620 GranDSLAM A 4-slot chassis with an ATM uplink. The Hotwire 8620 GranDSLAM supports up to two DSL cards, as well as an SCM card for aggregating DSL traffic to an ATM uplink and an MCP card. For more information, see the GranDSLAM Installation Guide Hotwire 8820 GranDSLAM A 20-slot chassis for Ethernet and/or ATM uplink.

  • Page 18: Hotwire Dsl System Features

    6350 Modem, as well as with the 6351 ReachDSL Router. The 8510/8373/8374 RADSL cards interoperate with the Hotwire 5620 RADSL RTU and the 6371 RADSL Router. The 8303/8304 IDSL cards interoperate with the Hotwire 6301/6302 IDSL Routers. The 8343/8344 SDSL cards interoperate with the Hotwire 6341/6342 SDSL Routers.

  • Page 19: Configuring The Dsl Cards

    Configuring the DSL Cards The Hotwire DSL software provides DSL configuration options to: Configure the DSL cards. Configure the DSL port card at the physical port and logical interface levels. Configure a Service Node (SN). Configure bridging information. Configure filters and associated rules. Upload or download a copy of a card’s configuration data to or from a Trivial File Transfer Protocol (TFTP) server.

  • Page 20: Troubleshooting And Diagnostics

    1. Hotwire DSL System Description Troubleshooting and Diagnostics The Hotwire DSL system provides DSL diagnostic menu options, for example, that: Display self-test results for CPU health, memory and ports, and reset time. Show major alarms such as Selftest Failure, Processor Failure, and DSL or Ethernet port failure.

  • Page 21: Hotwire Menus And Screens

    Hotwire Menus and Screens Menu and Screen Formats The Hotwire DSL system has an ASCII-based menu- and screen-driven user interface system that enables the user to configure and monitor the Hotwire cards. This section describes the components of a typical Hotwire menu and screen. Components of a Hotwire Menu A typical Hotwire menu format is shown below: 1.

  • Page 22: Components Of A Hotwire Screen

    2. Hotwire Menus and Screens Components of a Hotwire Screen A typical Hotwire screen looks like this: 1. System Header Line is the top line of the screen. This line has two fields that provide system login information. — The first field displays the system name or the individual card name. (Access the System Information screen by selecting the appropriate card in the chassis and then follow this menu sequence: Configuration Status...
  • Page 23 2. Hotwire Menus and Screens 4. Status Line is the last line of each user interface screen that contains status information for the port card currently selected. Status information is the same as what is reported on the card selection screens, including the following: —...

  • Page 24: Commonly Used Navigation Keys

    2. Hotwire Menus and Screens Commonly Used Navigation Keys The following table lists navigation keys and their definitions. These commands are used to move around the Hotwire DSL menus and screens. Keys Backspace, Del, Ctrl-d Ctrl-e Ctrl-r Ctrl-u Esc h, ? Ctrl-v Esc l, Ctrl-l Esc n...

  • Page 25: Levels Of Access

    Levels of Access There are two levels of privileges on the Hotwire DSL system. Your user accounts can be configured with a user name, password, and privilege of: Administrator. The Administrator has complete read/write access to the DSL system. With Administrator permission, you can set specific parameters and variables to configure cards, ports, interfaces, VNID bridging, and endpoint selection.
  • Page 26 2. Hotwire Menus and Screens NOTE: The login ID and password are case-sensitive; that is, the system recognizes both upper- and lowercase letters. For example, if you enter your user name and password information in uppercase letters and your assigned user name and password are in upper- and lowercase letters, the system will not let you log in.

  • Page 27: Hotwire Menu Hierarchy

    Hotwire Menu Hierarchy This section describes the menu structure of the Hotwire user interface. NOTE: The Hotwire menu for the line cards with an ATM Network interface (used in conjunction with the SCM card) has a few differences from the other DSL port card menus.

  • Page 28: Quick Card Select Screen

    2. Hotwire Menus and Screens D. Managed SN Select to display the list of directly managed SNs and their connectivity status. After selecting a SN, you can return to the Managed SN Select screen by pressing Ctrl-e. See the menu. E.

  • Page 29: Current Users Screen

    Chassis Information Screen Field Chassis Name Chassis Contact Chassis Location Bay Number Chassis Number Chassis Model Current Users Screen Field User ID Time Priv Console/Telnet/FTP 8000-A2-GB26-70 Input Characters Description 16 alphanumeric Name for the equipment. 32 alphanumeric Name and phone number of individual responsible for the equipment.

  • Page 30: Hotwire - Dsl Menu

    2. Hotwire Menus and Screens Hotwire – DSL Menu After selecting a specific DSL card from either the Quick Card Select screen or the Port Card Select screen, the DSL system displays the Hotwire – DSL Menu. Configuration Menu The Configuration menu item appears only if you have Administrator permission.

  • Page 31: Dsl Card Configuration Menu

    DSL Card Configuration Menu The following figure illustrates the complete Configuration menu hierarchy from the Hotwire – DSL menu. (A) Card A. Card Info B. Time/Date C. NVRAM Clear D. NVRAM Cfg Loader E. Card Reset F. Download Code DSL Card with Ethernet Network Interface only NOTE: The Configuration menu and its submenus appear only when logging in to the system with a user account that has Administrator permission.

  • Page 32: Dsl Card Monitoring Menu

    2. Hotwire Menus and Screens DSL Card Monitoring Menu The following figure illustrates the complete Monitoring menu hierarchy from the Hotwire – DSL menu. (A) Card A. Card Info B. Login History C. Syslog (B) Physical Layer A. Active List B.

  • Page 33: Accessing A Selection Screen

    Accessing a Selection Screen Procedure To access one of the selection screens: 1. From the Hotwire Chassis Main Menu, select one of the following: — A for Quick Card Select — B for Port Card Select — C for Mgmt. Card Select —...
  • Page 34 2. Hotwire Menus and Screens The following information is displayed on the Port Card Select screen. Column Heading Slot Card Type (1st line) Status (1st line) Type (2nd line) Status (2nd line) Type (3rd line) Status (3rd line) For example, the following may be displayed on the Port Card Select screen: Position: Line 1: Line 2:...
  • Page 35 The following is an example of the Quick Card Select screen. NOTES: — If an option is not active, an underscore appears in its place. — For RADSL Cards only, if a D appears in the status line for an unused port, use the DSL Parameters screen (A-B-B) to disable the port.

  • Page 36: Accessing The Hotwire - Dsl Menu

    2. Hotwire Menus and Screens Accessing the Hotwire – DSL Menu Procedure To access the Hotwire – DSL menu: 1. From the Hotwire Chassis Main Menu, select one of the following: — A for Quick Card Select — B for Port Card Select The desired selection screen appears.

  • Page 37: Dsl Card Configuration

    DSL Card Configuration Overview This chapter describes configuration options on the DSL card. Use these options to customize your applications. For information on customizing the MCC card, see Hotwire Management Communications Controller (MCC) Card, IP Conservative, User’s Naming Conventions Special naming conventions exist for the Port Name and Interface Name fields. Port Name –...

  • Page 38: Configuring Subnet Addressing

    3. DSL Card Configuration Configuring Subnet Addressing To define a subnet entry, the IP address has to be entered as the lower boundary address of the subnet. Otherwise, only a host entry can be configured. For example, a subnet with a mask of 255.255.255.192 requires one of the following IP addresses, where xxx = any IP address: xxx.xxx.xxx .0 xxx.xxx.xxx .64...

  • Page 39: Domain Types

    Domain Types To monitor and control the overall system, the Hotwire Access Network should be partitioned into two distinct domains: Service domain(s) (Layer 2, MAC Bridging) Management domain (Layer 3, IP Routing) Service Domain A service (or data) domain is comprised of all clients and servers (grouped physically or virtually) that communicate across a common WAN or LAN connection for Internet or intranet access.

  • Page 40: T Dsl Configuration Card Screens

    3. DSL Card Configuration Minimum Configuration When Using the DSL Router When using the DSL Router as the SN, the DSL Router is in control of the connection. At a minimum, you must do the following: Configure VNIDs on a DSL card (see page 3-20).
  • Page 41 Procedure To configure card information, time/date, clear NVRAM, upload or download configuration sets, download new firmware, or reset card: 1. Follow this menu selection sequence: Configuration 2. The Card menu appears. Enter the desired value on each selected screen and field as shown in Table 3-1.
  • Page 42 3. DSL Card Configuration Table 3-1. NVRAM Cfg Loader (NVRAM Configuration Loader) Provides the ability to upload or download a copy of the card’s binary configuration data to or from a Trivial File Transfer Protocol (TFTP) server. Configuration File Name – The file name may be a regular path name expression of directory names separated by a forward slash (/) ending with the file name.
  • Page 43 Table 3-1. Download Code (Download Code and Apply Download) Provides the ability to download a new version of code and apply the downloaded code. For further information on this feature, see Select Download Code (A) or Apply Download (B). Download Code (A) Allows code download.
  • Page 44 3. DSL Card Configuration DSL Configuration Ports Screens Use the system information submenu of the Ports screens to display the DSL Ports screen. This screen contains options for the physical layer of the selected interface. The following screen example is for DSL port cards with an Ethernet Network interface.
  • Page 45 Table 3-2. Ethernet Port (8343 SDSL and 8303 IDSL Cards) This selection is available for 8343 SDSL and 8303 IDSL cards. It provides the ability to configure speed and duplex mode on the Ethernet port. Port Name – Enter the number of the Ethernet port.
  • Page 46 3. DSL Card Configuration Table 3-2. DSL Ports (DSL Parameters) 8510/8373 RADSL Cards (continued) 8374 RADSL Card Behavior – Fixed/Adaptive (Default = Adaptive). In fixed rate mode, the DSL port will operate at the specified upstream and downstream speed. In rate adaptive mode, the rates will not exceed the maximum speed and traps are sent when the links drop below the minimum, as the transmission characteristics of the loop change.
  • Page 47 Table 3-2. DSL Ports (DSL Parameters) 8310 MVL and 8312 ReachDSL v1 Cards 8314 ReachDSL v1 Card Provides the ability to configure the operational and alarm parameters of the DSL ports on the 8310/8312/8314 card. Each DSL port is configured separately. NOTE: For other types of port cards, refer to the appropriate section in this table.
  • Page 48 3. DSL Card Configuration Table 3-2. DSL Ports (DSL Parameters) 8312 ReachDS v2 Card 8314 ReachDSL v2 Card Provides the ability to configure the operational and alarm parameters of the DSL ports on the 8312/8314 ReachDSL v2 card. Each DSL port is configured separately. NOTE: For other types of port cards, refer to the appropriate section in this table.
  • Page 49 Table 3-2. DSL Ports (DSL Parameters) 8312 ReachDSL v2 Card (continued) 8314 ReachDSL v2 Card Off-hook Tx Power – 7, 4, 1, –2, –5, –8, –11 dBm. If the SN Type is 6350 or 6351, TX Power of 10 and 12 dBm are also valid. (Default = 12 dBm for Model 8312/8314-011 with 6350/6351 SN.
  • Page 50 Port Not Selected (a port number has not been specified for display) (Default = Port Not Selected). SN Type – Model number of the service node (Default = 6301R2). For Model 8303/8304 IDSL cards, SN type is Paradyne 6301R2, Paradyne 6302R2, or None (R2 indicates Release 2 or greater).
  • Page 51 Table 3-2. IDSL Ports (DSL Parameters) 8303 IDSL Card (continued) 8304 IDSL Card – For data: The BRITE card on the channel bank connected to the GranDSLAM must be set to NT. Set the channel bank card closest to the customer premises to LT. The IDSL Router defaults to NT.
  • Page 52 3. DSL Card Configuration Table 3-2. SDSL Ports (DSL Parameters) 8343 SDSL Card 8344 SDSL Card Allows configuration of the operational and alarm parameters of the SDSL ports on the SDSL 8343/8344 cards. Each SDSL port is configured separately. NOTE: For other types of port cards, refer to the appropriate section in this table. Action –...
  • Page 53 DSL Configuration Interfaces Screens Use the system information submenu of the Interfaces screens to configure basic interface information. This screen contains options for the logical layer of the selected interface. Procedure To view DSL card information, configure Maximum Transmission Unit (MTU) settings, bind filters to DSL interfaces, or restart, stop/disable, or monitor an interface: 1.
  • Page 54 3. DSL Card Configuration Table 3-3. General (General Interfaces) Provides the capability of configuring and viewing basic card interface information about a given interface, including binding filters. Interface Name – eth1:1 = Ethernet network interface; sar1:1 = ATM network interface; dsl1:1 through dsl4:1 = 4-port DSL card interface;...
  • Page 55 DSL Configuration Users Screens Use the system information submenu of the Users screens to configure login accounts for Telnet sessions directly to the DSL cards. This menu item is not currently supported. DSL Configuration Bridge Screens Use the system information submenu of the Bridge screens to configure bridging information such as aging timeout for MAC (Media Access Control) entries, and VNID tagging.
  • Page 56 3. DSL Card Configuration Configuring VNID(s) on a DSL Card A VNID is a Virtual Network Identifier known as the 802.1Q tag between port cards with an Ethernet network interface and the Interworking Packet Concentrator (IPC). This directs traffic between the ISP and the end user. Tagging occurs between the DSL card and the IPC to ensure that data is sent to the correct location.

  • Page 57: Changing The Existing Vnids Or Vnid Attributes

    6. For all SNs except the DSL Router, enter enabled at the Enabled/Disabled: prompt in the IP Scoping field. (Default = enabled.) You can also enable IP Scoping on port cards with a DSL Router SN except under certain conditions. See 7.

  • Page 58: Configuring The Active Vnid And The Next Hop Router On Each Dsl Port/Interface

    3. DSL Card Configuration Configuring the Active VNID and the Next Hop Router on each DSL Port/Interface You can configure multiple VNIDs with different next hop routers with one active VNID configured per port/interface. For more information about the fields listed in this procedure, see Procedure To configure the active VNID on each DSL port from the Hotwire –...

  • Page 59: Configuring Static Users

    Configuring Static Users You must perform this procedure if you have static users unless you are using a DSL Router and operating in Standard mode set on SCM card. You can configure up to 32 host entries or subnet entries per DSL interface. For more information about the fields listed in this procedure, see NOTE: Do not assign the same subnet to multiple ports.
  • Page 60 3. DSL Card Configuration Table 3-4. General (General Bridge Parameters) Gives the user the ability to configure general bridge parameters. You must reset the card for your changes to take effect. Complete Entry Timeout – Enter the bridge aging timeout (10–1,000,000 seconds) (Default = 300).
  • Page 61 Table 3-4. Card VNID Table (Continued) IP Scoping – Enable/blank (disable) (Default = Enable). If Mux Fwd is set to Disable, then IP Scoping is set to Disable. When IP Scoping is enabled, Dynamic Host Configuration Protocol (DHCP) scoping is also enabled and the DSL card intercepts IP ARP and DHCP transaction messages.
  • Page 62 3. DSL Card Configuration Table 3-4. Client Allocation Allows configuration of the number of clients/subnets behind each DSL interface. Item – Enter the Item number identifying the row listing the desired VNID (1–10) (Default = 1). DSL Interface – The DSL interface, dsl1:1 through dsl4:1 = 4-port DSL card interface; dsl1:1 through dsl12:1 = 12-port DSL card interface, dsl1:1 through dsl24:1 = 24-port DSL card interface.).
  • Page 63 Table 3-4. ARP Table (Parameters and Add ARP Entry) Select Parameters (A) or ARP Entry (B) Parameters (A) Allows you to configure general Address Resolution Protocol (ARP) cache parameters. Complete Entry Timeout (minutes) – Length of time that a complete entry remains in the ARP Table before removal.

  • Page 64: Dsl Configuration Service Node Screens

    3. DSL Card Configuration DSL Configuration Service Node Screens Use the SN Configuration screen to configure endpoint Service Node information. Procedure 1. Follow this menu selection sequence: Configuration 2. The SN Configuration menu appears. Enter the desired value on the selected screen and field as shown in Enter.
  • Page 65 Hardware Rev – Version of hardware. (This field is read-only.) DSP Rev – Version of GlobeSpan chipset. (This field is read-only.) IUT Revision – Version of the ISDN U-Interface Transceiver (IUT) for Model 8303/8304 IDSL cards only. (This field is read-only.) Switch SN Firmware &...

  • Page 66: Dsl Configuration Filters Screens

    3. DSL Card Configuration DSL Configuration Filters Screens Use the Filters submenu to add, delete, or edit an IP or Ethernet filter. Procedure 1. Follow this menu selection sequence: Configuration 2. The Filters menu appears. Enter the desired value on the selected screen and fields as shown in 3-30 Filters (A-G).

  • Page 67: Configuring Ip Filter Rules

    Configuring IP Filter Rules Procedure Configure IP Filters and associated rules in the following sequence: 1. Define each filter using the IP Filters screen (A-G-A). The following is an example of an IP Filter Table. — An inbound filter acts on packets in the upstream direction from the client to the NSP server.
  • Page 68 3. DSL Card Configuration 2. Enter 0 (zero) to add a new filter. The IP Filter Configuration screen appears. 3. Configure the filter by responding to the prompts in the input field. An IP filter consists of a set of rules. TCP/UDP/ICMP traffic types can be selectively forwarded or discarded based on the conditions specified in the rule.

  • Page 69: Configuring Ethernet Filters

    Configuring Ethernet Filters Procedure Configure Ethertype Filters (protocol filters) and associated rules in the following sequence: 1. Define each filter using the Ethertype Filter Table (A-G-B). 2. Enter 0 (zero) to add a new filter. The Ethertype Filter Configuration screen appears.
  • Page 70 3. DSL Card Configuration Table 3-6. IP Filters (IP Filter Table) The IP Filter Table screen displays the following information. Item # – Enter a value from 1–8 to add, delete, or modify the individual filter entries. Filter Name – Displays the name of the IP filter. # Rules –...
  • Page 71 Table 3-6. IP Filter (IP Filter Configuration screen) (continued) Filter Name – Up to 12 characters. Default Filter Action – Forward (Packet)/Discard (Packet) (Default = Forward). The Default Filter Action applies when there is no match or the filter has no rules configured. DHCP Traffic –...
  • Page 72 3. DSL Card Configuration Table 3-6. Ethertype Filters (Ethertype Filter Table) The Ethertype Filter Table screen displays the following information: Item – Enter a value from 1–8 to add, delete, or modify individual filter entries. Filter Name – Name of the Ethertype filter. (This field is read-only.) Rules –...
  • Page 73 Monitoring the Hotwire DSL System Overview The Hotwire DSL menu lets you monitor the activity of the Hotwire DSL cards. When you select Monitoring from the Hotwire DSL Main Menu, a menu tree of selections on history and error logs, performance statistics, card status, and physical and logical interface status information is presented.
  • Page 74 4. Monitoring the Hotwire DSL System DSL Monitoring Card Screens Use the Card screens to display read-only system information. Procedure To view general card information, login history, and the system log: 1. Follow this menu selection sequence: Monitoring 2. The Card menu appears. Select the submenu option as shown in Card Options, and press Enter.
  • Page 75 Table 4-1. Card Info (General Card Information) Displays card information. Card Name – Name assigned to the card. Card Location – Physical location of the system. Card Contact – Name or number of the person responsible for the card. Time/Date – Current time and date for the card. Timezone –...
  • Page 76 4. Monitoring the Hotwire DSL System SYSLOG Screen Example DSL Monitoring Physical Layer Screens Use the Physical Layer screens to display read-only system information about physical ports. The port cards with an ATM Network Interface allow you to select SAR statistics (B. SAR Stats) rather than Ethernet statistics. Procedure To view the active ports list, Ethernet or SAR statistics, and HDLC bus statistics: 1.
  • Page 77 4. Monitoring the Hotwire DSL System The following is an example of an Ethernet Statistics screen (B-B-B) for DSL cards with an Ethernet Network Interface. The following is an example of a SAR Statistics screen (B-B-B) for DSL cards with an ATM Network Interface.
  • Page 78 4. Monitoring the Hotwire DSL System Table 4-2. Active List (Active Ports List) Displays a list of the current status of all the active ports. Num – Number of the port. Name – Name of the port (for example, eth001 for Ethernet, dsl001 for DSL card Port 1). Description –...
  • Page 79 Table 4-2. Ethernet Stats (Ethernet Statistics) (continued) Packets transmitted – Number of packets transmitted by the Ethernet port and what type. Multicasts – Single packets copied to a specific subset of network addresses. Broadcasts – Messages sent to all network destinations. Flooded –...
  • Page 80 4. Monitoring the Hotwire DSL System Table 4-2. SAR Stats (SAR Statistics) Displays a list of SAR statistics for the ATM port on the cards with an ATM Network Interface. The counters increment in real time and you may press Ctrl-r at any time to reset the counters.
  • Page 81 Table 4-2. SAR Stats (SAR Statistics) (continued) Disconnects – Disconnected because: APC Overrun – The ATM Pace Controller (APC) has more cell traffic to send than will fit in a timeslot. APC Restart – For future use. INT Overrun – Too many events in the SAR. SYNC Error –...
  • Page 82 – Count of the elapsed time in seconds since the DSL card was last reset. pct link up – Percentage of time the DSL link has been up. Does not display for Model 8303/8304 IDSL cards. Only displays for Model 8303/8304 IDSL cards.
  • Page 83 4. Monitoring the Hotwire DSL System Table 4-2. Physical Layer Options (6 of 8) DSL Perf Stats (DSL Performance Stats) B-B-E Displays the link performance for each of the DSL ports. Enter port name (for example, dsl1:1 through dsl12:1 for 12-port cards) to see the fields for current 15-minute period (real-time count of events during the past 0–15 minutes);...
  • Page 84 – Count of the number of seconds with at least 800 block errors in the upstream data path. Does not display for Model 8303/8304 IDSL cards. 4-12 Physical Layer Options (7 of 8) –...
  • Page 85 Displays the transmit and receive statistics for each of the DSL ports after selecting a specific DSL port number. This screen is not supported for Model 8303/8304 IDSL cards. Enter port name (for example, dsl1:1 through dsl12:1 for 12-port cards) to see the fields for current 15-minute period (real-time count of events during the past 0–15 minutes),...
  • Page 86 4. Monitoring the Hotwire DSL System DSL Monitoring Interfaces Screens Use the Interfaces screens to display read-only system information about interfaces. Procedure To view the active interfaces list and interface status list: 1. Follow this menu selection sequence: Monitoring 2. The Monitor Interfaces menu appears. Select the submenu option as shown in Table 4-3, Monitor Interfaces 4-14 Interfaces (B-C)
  • Page 87 Table 4-3. Active List (Active Interfaces List) Displays a list of the current status of all of the active interfaces in the card. Num – Number of the interface. Intf Name – Name of the interface (for example, eth1:1, sar1:1, dsl1:1 through dsl12:1 for 12-port cards, etc.).
  • Page 88 4. Monitoring the Hotwire DSL System DSL Bridge Screens Use the Bridge screens to display read-only system bridge information. Procedure To view bridge information: 1. Follow this menu selection sequence: Monitoring 2. The Bridge menu appears. Select the submenu option as shown in Bridge 4-16 Bridge (B-D)
  • Page 89 Table 4-4. Card VNID Table Displays information on various bridge functions. Item – Enter the item number you wish to display from 1–32. VNID – VNID number from 2–4000, in VNID tagged mode (Default = none in VNID untagged mode, with only one VNID entry). Mux Fwd –...
  • Page 90 4. Monitoring the Hotwire DSL System Table 4-4. Client Allocation Displays the number of clients/subnets behind each DSL interface. Item – The Item number identifying the row listing the desired VNID. DSL Interface – The DSL interface (for example, dsl1:1 through dsl4:1 = 4-port DSL card interface;...
  • Page 91 Table 4-4. ARP Table Displays the current Address Resolution Protocol (ARP) cache. Line – Sequential number of line. IP Address – Internet Protocol Address. MAC Address – MAC address associated with the IP address. (An incomplete can be shown in this column for some internal entries such as the backplane.) Min –...
  • Page 92 DSP Rev – (For Models 8510, 8312/8314 ReachDSL v2, 8343/8344, and 8373/8374 only.) Version of DSP chipset. IUT Revision – (For Models 8303/8304 only.) Version of the ISDN U-Interface Transceiver (IUT). MVL Rev – (For Models 8310 MVL and 8312/8314 ReachDSL v1 only.) Version of MVL chipset.
  • Page 93 DSL Monitoring Filters Screens Use the Filters screens to display configured IP and Ethertype filter information. Procedure 1. Follow this menu selection sequence: Monitoring 2. The Filters menu appears. Select the option as shown in 8000-A2-GB26-70 4. Monitoring the Hotwire DSL System Filters (B-G) April 2002 Table 4-6,...
  • Page 94 4. Monitoring the Hotwire DSL System Table 4-6. IP Filter Table The IP Filter Table screen displays the status of the IP filter. Item # – Enter the item to display. Filter Name – Name of the IP filter. # Rules – Number of rules in filter. Def.
  • Page 95 Diagnostics and Troubleshooting Diagnostic Screens Use the Diagnostics submenu to perform selftests or view alarm status. Procedure To view alarm and test information: 1. From the Hotwire – DSL Menu, select: Diagnostics (D) 2. The Diagnostics menu appears. Select the submenu option as shown in Table 5-1, Diagnostics 8000-A2-GB26-70 Options, and press Enter.
  • Page 96 5. Diagnostics and Troubleshooting Table 5-1. Selftest Displays the results of the last disruptive selftest of the DSL card. This selftest is only performed on power up of the system or a reset of the card. Each subsystem (processors, memory, and interfaces) reports pass or fail. If all subsystems pass, the card has passed selftest.
  • Page 97 Table 5-1. BERT (Block Error Rate Test) Allows you to perform a Block Error Rate Test (BERT). This test is supported for MVL cards with version 3.1 or greater software and ReachDSL cards. Interface Name – Enter port number:interface number. The interface number (1–4) represents each of the possible Service Nodes that may be attached to the selected port.
  • Page 98 5. Diagnostics and Troubleshooting Example of BERT on 8344 SDSL Card: Example of BERT on 8314 ReachDSL Card: April 2002 8000-A2-GB26-70...

  • Page 99: Diagnostics And Troubleshooting

    Troubleshooting The status of each card in the Hotwire chassis is indicated on the Card Selection screen (see Screens ) . Checking Alarms If the Card Selection screen indicates that a Major or Minor Alarm is on a card, follow the menu selection sequence Diagnostics cause of the alarm.
  • Page 100 5. Diagnostics and Troubleshooting Table 5-2. Alarm Ethernet Port Failure Link Down Threshold (A trap message is sent if the number of DSL link down events in 15 minutes exceeds the selected value.) Major Alarms (2 of 3) Action 1. Check cable connections to the chassis. –...
  • Page 101 Table 5-2. Alarm Loss of Network Timing DSL Port Failure DSL Card Not Responding (LEDs on card are out or MCC is showing an alarm.) 8000-A2-GB26-70 Major Alarms (3 of 3) Action Check that the specified port is operating properly. 1.

  • Page 102: Minor Alarms

    NOTE: The following minor alarm indicates where thresholds have been exceeded and is primarily an indication of degraded quality on the DSL loop. It is not necessarily related to problems with the DSL card. It is not valid for Model 8303/8304 IDSL cards. Margin...

  • Page 103: Syslog Messages

    SYSLOG Messages The SYSLOG contains an historical list of special system messages which serves as a log of certain significant events that occur in the DSL network. SYSLOG messages consist of a date and timestamp, followed by the message. To view SYSLOG messages, access the SYSLOG menu entry (B-A-C). NOTE: Some actions through the user interface can cause an error message to appear on the screen.
  • Page 104 5. Diagnostics and Troubleshooting Example 2. Remote Unit (Downstream Channel) Retrain The following SYSLOG messages have been received: 02/18/2000 09:53:32 S/N Threshold Reached, port DSL port 4 02/18/2000 09:53:50 Remote Started at 02/18/2000 09:53:28 02/18/2000 09:53:50 Remote Reed Solomon Restart, Port 4 Meaning: The port S/N ratio has been reached.

  • Page 105: Network Problems

    Example 5. Link Restart Commanded Retrain Messages The following SYSLOG messages have been received: 02/18/2000 15:16:15 Restart Caused by Link Restart DSL port 2 02/18/2000 15:17:01 Remote Restarted at 02/18/2000 15:16:52 02/18/2000 15:17:01 Remote Reed Solomon Restart, DSL port 2 Meaning: The port card retrained because of a Link Restart command issued by an operator.

  • Page 106: High-Level Troubleshooting

    5. Diagnostics and Troubleshooting High-Level Troubleshooting The following high-level procedures help you isolate problems to a particular segment of the network. For static clients, make sure the client can ping its own IP address. This confirms the IP address was successfully accepted by the client computer. Make sure the client’s default gateway is the same as the IP address for the Bridge Virtual Interface (BVI) on the appropriate ISP router.

  • Page 107: Client Cannot Ping The Gateway Router

    Client Cannot Ping the Gateway Router When the client cannot ping the gateway router, specific fault-isolation procedures begin with the first network segment, client-to-service node (SN). Gateway Router 8000-A2-GB26-70 Next Hop Router (NHR) April 2002 5. Diagnostics and Troubleshooting Client-to-Service Node Segment DSLAM Clients...

  • Page 108: Client Cannot Reach Service Node

    5. Diagnostics and Troubleshooting Client Cannot Reach Service Node Table 5-4. Layer Layer 1 – Physical Layer 2 – Network If the problem persists after the above items are checked, the client-to-service node segment of the network is functional. 5-14 Client-to-Service Node Segment Solution 1.

  • Page 109: Client Cannot Reach Dsl Card(S)

    Client Cannot Reach DSL Card(s) This section examines the Service Node-to-DSL card segment of the network. NOTE: On the DSL card, verify that the DSL link is up and that there is a MAC address for the client (screen B-E-B). —...
  • Page 110 5. Diagnostics and Troubleshooting Table 5-5. Layer Layer 1 – Physical Layer 2 – Network If the problem persists after the above items are checked, the client-to-DSL card segment of the network is functional. 5-16 Service Node-to-DSL Card (Access Node) Segment Solution 1.

  • Page 111: Client Cannot Reach Ipc

    Client Cannot Reach IPC This section examines the AN-to-IPC segment of the network. NOTE: On the IPC, verify that there is a MAC address for the client (enter the macinfo command). If the correct MAC address appears on the IPC, and all the items in the previous sections have been examined, it is safe to assume that this segment of the network is functioning properly.
  • Page 112 5. Diagnostics and Troubleshooting Table 5-6. Layer Layer 1 – Physical Layer 2 – Network 5-18 AN-to-IPC Segment Solution If the DSL card shows an alarm, go to screen D-B to determine the cause. An Ethernet alarm usually means no connection to the IPC. Check the cable and make sure the correct type is being used.
  • Page 113 Client Cannot Reach Router Table 5-7, IPC-to-Router network on the IPC end of the segment. Gateway Router Table 5-7. Layer Layer 1 – Physical Layer 2 – Network 8000-A2-GB26-70 Segment, examines the IPC-to-Router segment of the IPC-to-Router Segment Next Hop Router (NHR) IPC-to-Router Segment...

  • Page 114: Cannot Upload Configurations To A Unix Server

    5. Diagnostics and Troubleshooting Table 5-8, Router-to-IPC network from the router end of the segment. Table 5-8. Layer Layer 2 – Network Cannot Upload Configurations to a UNIX Server Procedure If the TFTP server denies write permission and displays the message TFTP recv failure: 1.

  • Page 115: Performance Issues – Viewing Network Statistics

    Performance Issues – Viewing Network Statistics The previous sections of this document examined connectivity issues, i.e., the inability to ping the router. information on viewing DSL card statistics screens to examine performance issues. These statistic screens give information related to the number of packets transmitted and received on an interface as well as any packet failures.
  • Page 116 5. Diagnostics and Troubleshooting 5-22 April 2002 8000-A2-GB26-70...

  • Page 117: Download Code Menu Option

    Download Code Download Code Menu Option The Download Code menu option (A-F) allows you to upgrade your software with a new version of code, then apply this code to your system. New firmware releases are typically applied to the MCC card, DSL cards, and/or endpoints in your system.
  • Page 118 A. Download Code For ReachDSL v2 cards, the upgrade order should be: 1. MCC Card 2. ReachDSL cards 3. Endpoints When you are downloading code to an endpoint, configure your TFTP server with the following timeout values: Retransmission timeout – Value not less than 10 seconds. Total transmission –...

  • Page 119: Apply Download

    Apply Download To apply the download, from the DSL Configuration Main Menu, follow the menu selection sequence: Configuration NOTE: If your DSL card remains in Download Only mode, for the system to become fully functional again you must reload the code (A-A-F-A) and the card will automatically reset.
  • Page 120 A. Download Code April 2002 8000-A2-GB26-70...
  • Page 121 Traps DSL Card Traps Traps are configured via a Telnet or terminal session. The addition or removal of a card or another hardware component within the Hotwire DSL system causes a trap to be generated. These traps indicate a configuration change notification (CCN) of a card (a hardware replacement or a software upgrade).
  • Page 122 B. Traps Table B-1. Event xDSL link up or down or Transitions threshold exceeded xDSL margin xDSL margin normal xDSL port failure xDSL port operational xDSL port speed low xDSL port speed normal xDSL port speed normal xDSL SN selftest fail xDSL test start xDSL test clear Dynamic filter...
  • Page 123 Table B-1. Event Loss of Network Timing MCC Alarms Non-supported chassis Non-supported Warm start Selftest failure SN device failure SN device mismatch SN device mismatch clear SN fatal reset SN loss of power SN selftest failure 8000-A2-GB26-70 DSL Card Traps (3 of 3) Severity Comment major...
  • Page 124 B. Traps April 2002 8000-A2-GB26-70...

  • Page 125: C Hotwire 6350 Reachdsl Modem

    Hotwire 6350 ReachDSL Modem Hotwire 6350 ReachDSL Modem Overview The Hotwire 6350 ReachDSL Modem is a component in the Hotwire ReachDSL System and interoperates with the Hotwire 8312 or 8314 ReachDSL Card in the Hotwire GranDSLAM system. This system provides high-speed Internet or corporate LAN access over traditional twisted-pair copper telephone wiring.

  • Page 126: Hotwire Reachdsl System

    C. Hotwire 6350 ReachDSL Modem Hotwire ReachDSL System Copper pairs run from the central office (CO) to the customer premises (CP) to create the local loop. The local loop terminates on the customer premises at the demarcation point. Central Office (CO) Network Service...

  • Page 127: Power-On

    Power-On When power is applied, the ReachDSL modem performs self-diagnostics and the PWR LED is on. The self-diagnostics includes a power-on self-test and all of the LEDs turn on for one second. Status LEDs All of the LEDs turn on and off during the power-on self-test. After a successful self-test, the LEDs should appear as indicated in BOLD in the Condition column below.

  • Page 128: Troubleshooting

    C. Hotwire 6350 ReachDSL Modem Troubleshooting LED Symptom All LEDs are on. ALM LED remains ALM and TST LEDs are blinking. Ethernet LED is off. LINE LED is off. LINE LED is on and there is no data transmission. LINE and Ethernet LEDs are on and there is no data transmission.

  • Page 129: Increasing The Number Of End-User Systems

    Increasing the Number of End-User Systems A single end-user system is attached to the Hotwire 6350 ReachDSL Modem by using an Ethernet crossover cable. To increase the number of end-user systems, connect all the PCs to an Ethernet hub using a straight-through cable. The Hotwire ReachDSL port card supports 32 hosts/subnets per DSL port and the Hotwire ReachDSL Modem supports up to 256 MAC entries.
  • Page 130 C. Hotwire 6350 ReachDSL Modem The Ethernet interface connector uses an 8-pin, non-keyed modular plug. — To connect the DSL modem to an Ethernet hub, use the straight-through connection. 8-Pin Straight-through Connection Pin # Function 4 & 5 7 & 8 –or–...

  • Page 131: Optional Reachdsl Modem Wall Placement

    Optional ReachDSL Modem Wall Placement The Hotwire 6350 ReachDSL Modem is designed for tabletop placement. The modem can also be mounted on a wall. To mount the modem, you will need: Two slotted-head #6 self-threading screws with plastic anchors Drill and 3/16" drill bit for the plastic anchors Screwdriver A template with the dimensions for the two screws is provided.

  • Page 132: Reachdsl Modem Hardware Template

    C. Hotwire 6350 ReachDSL Modem ReachDSL Modem Hardware Template 01-17014 April 2002 8000-A2-GB26-70...

  • Page 133: Technical Specifications For Hotwire 6350 Reachdsl Modem

    Technical Specifications for Hotwire 6350 ReachDSL Modem Item Height x Width x Depth Weight Power Class 2 Transformer normal service input voltage range Approvals FCC Part 15 CISPR 22 Other Certifications Physical Environment Operating temperature Storage temperature Relative humidity Shock and vibration Heat Dissipation Interface Connectors Line Interface...
  • Page 134 C. Hotwire 6350 ReachDSL Modem C-10 April 2002 8000-A2-GB26-70...

  • Page 135: Index

    Index access levels, 2-5 accessing Hotwire - MCC Menu, 2-13 Active Interfaces List screen, 4-15 Active List screen, 4-6 Active Ports List screen, 4-6 Add ARP Entry screen, 3-27 Alarms Major, 5-5 Minor, 5-8 screen, 5-2 Apply Download screen, 3-7 ARP Parameters screen, 3-27 ARP Table screen, 4-19 BERT, 5-2–5-3...
  • Page 136 Index filters configuring, 3-30 Ethernet, 3-33 Filter Rule Configuration screen, 3-34 IP, 3-31 monitoring, 4-21 General Bridge Parameters, 3-24 General Card Information screen, 4-3 Hotwire - MCC Menu, 2-13 immediate apply, A-3 input line, 2-2 Interface Name, 3-1 Interface Status screen (Monitoring), 4-15 Interfaces screen (configuration), 3-18 intranetworking communication problems, 5-11 IP Filters screen, 3-34, 4-22...
  • Page 137 SN Information screen, 4-20 status codes, 2-13, 2-15 Status screen, 4-15 subnet masks, 3-2 Symmetric Digital Subscriber Line (SDSL), 1-4 SYSLOG, 4-4, 5-9 system header line, 2-2 System Information screen, 3-5 Time/Date screen, 3-5 Troubleshooting, 5-5 Cannot Upload Configuration to a UNIX Server, 5-20 network problems, 5-11 network statistics, 5-21 No Response at Startup, 5-5...
  • Page 138 Index IN-4 April 2002 8000-A2-GB26-70...

This manual is also suitable for:

Hotwire 8304Hotwire 8310Hotwire 8312Hotwire 8314Hotwire 8343Hotwire 8344 ... Show all

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