Polycom VVX 400 Series User Manual page 2

Polycom® VVX® 400 Series Business Media Phones user guide
Phone views
Your phone has three main Views:
Home, Calls, and Lines view (the default).
You can access Home and Lines view at
any time. If your phone has one or more
calls, you can also access Calls view. For
Home view from any menu, press
Press to alternate between Home
and Lines view.
Home view
Home view displays icons you can select
to access phone functions
You can use the right, left, up , and down
arrow keys to display more icons.
Directories View
Directories view displays the following
four options:
Contact Directory
This contains any user and group
personal contact lists. Typically, this
would be contacts outside your
company.
Recent Calls
This is a list of recent calls. You can
select an entry and press the Dial key to
call that number.
Viewing Recent Calls
From Lines view, do one of the
following:
• Press , select Directories, and select
Recent Calls to view your Recent Calls
list.
*VoIP phone emergency 9-1-1 features differ from traditional 9-1-1 services. Visit business.shaw.ca/smartvoice911 for more information.
^Customers are unable to add/modify/delete the contents Enterprise.
◊Customer Group Administrators have the ability to add/modify/delete the contents of the common contacts via the End User Portal.
• Press the right arrow key to view the
recent Placed Calls.
• Press the left arrow key to view the
recent Received Calls.
• Press the down arrow key to view the
recent Missed Calls.
• Press the up arrow key to view
Favorites.
From the Recent Calls list, press Sort
to sort and order calls, press Type to
display only certain calls, or select a call
record to call the person.
Enterprise Directory
^
This is a searchable list of all the users
within your company. You can select an
entry and press the Dial key to call that
number.
You can enter a name to search using
the phone's dial pad. To see the entire
directory, enter into the search box.
*
Note: If you do not wish to have
your name and number listed in the
Enterprise Directory, contact Shaw
Business Technical Support at
1-877-742-9249 to have your privacy
setting updated.
Enterprise Common Directory
The Enterprise Common Directory
allows the user to view the common
contact (names and phone numbers
only) of the enterprise.
Group Directory
^
The Group Directory enables users to
view the contact details such as work,
extension, and mobile numbers of
contacts.
Users can query by name, phone
number, extension etc.
Note: If you do not wish to have
your name and number listed in the
Enterprise Directory, contact Shaw
Business Technical Support at
1-877-742-9249 to have your privacy
setting updated.
Group Common Directory
This is the directory allowing the group
users to view the common contacts
(names and phone numbers only) within
the same group.
Note: Only the Group Administrator can
make changes to this directory.
^
Personal Directory
The Personal Directory enables users to
view, add, modify or delete details such
as names and phone numbers of the
contacts in the user's personal directory
stored on the server.
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