Polycom VVX400 Quick Reference

Enterprise Centrex
Features

Dialing out

Intercom dialing
Intercom dialing (using
"busy lamp")

Last number redial

Speed dialing

Volume adjustment

Holding call

All call forwarding

Busy call
forwarding
No answer call
forwarding
Call transfer - Blind
transfer
Call transfer -
Consultation transfer

Conferencing call

Call park and retrieve

Boss Sec Transfer
– Polycom VVX400 phoneset quick reference
Instructions
Lift the handset + (Phone no.) + [ # ]
Note: Need to dial [ 9 ] before the phone no.
Lift the handset + (Extension no.) + [ # ]
[ Busy lamp for that ext.]
[ Redial]
To dial: Lift the handset + [ * ] + [ * ] + ([0][0] – [9][9]) + [ # ]
* Customer needs to define speed dial in user portal first
Ringtone: to decrease or increase
Voice: Lift the handset +
To hold: (Call connected) +
To retrieve: (Call held) +
To set: [*] [0] [5] + (Phone/Extension no.) + [Dial]
To cancel: [#] [0] [5] + [Dial]
To set: [*] [2] [5] + (Phone/Extension no.) + [Dial]
To cancel: [#] [2] [5] + [Dial]
To set: [*] [3] [5] + (Phone/Extension no.) + [Dial]
To cancel: [#] [3] [5] + [Dial]
(Call connected) +
(Call connected) +
+ Hang up
(Call connected) + [Confrnc] + (Phone no.) + [ # ] + answer + [Confrnc]
Call park:
(Call connected ) + [another line key] + [ * ] [ 8 ] [ 4 ] + [ # ] + [ # ] + Hang up
Call retrieve:
Lift the handset + [ # ] [ 8 ] [ 4 ] + [ # ] + (Self extension no.) + [ # ]
Sec Transfer to Boss
1. Sec presses "Hold" to hold the call and the boss line flashes
2. Boss presses the flashing boss line to pick call
3. Sec hang up
to decrease or to increase
+ (Extension no.) +
+ (Extension no.) + [ # ] + Answer and Talk
Updated: Jul 2018