Polycom VVX 400 User Manual

POLYCOM VVX 400
Place an Outbound Call
• Option 1: Remove the handset or press the speakerphone
button. Enter a number and press the Dial soft key
• Option 2: Press a corresponding line key on the Home view.
• Option 3: Use the Directional Pad to access your Favorites list,
Recent Calls list, or Contact Directory, and select a contact.

Answer an Incoming Call

• Option 1: Pick up the handset to automatically answer
• Option 2: Press the speakerphone button to answer using the
speakerphone.
• Option 3: Press the headset button to use your headset.
End an Active Call
Return the handset to the cradle or push the End call.

Transfer a Call

1. From Lines or Calls view, press the transfer button.
2. Enter the number you would like to transfer to or select one
from the list. Push Send to dial.
3. When you hear the ring-back sound, press the transfer button
to send the call. To announce the caller, relay the information
to the person on the dialed line and press the transfer button.
Forward a Call
• When an call appears on the screen, press Forward, then
enter the recipient number and press Send.

Place a Call on Hold

1. When an incoming call appears, press the hold button.
2. Press Resume to continue.
Start a Conference Call
1. Call the first person you would like in your conference.
2. From the Lines or Calls view, press More, then Confrnc. The
active call will be held.
3. Dial the second party you would like in your conference.
4. When this caller answers, press More and then Confrnc to join
all parties in the conference.
Park or Retrieve a Call
• If Call Park is configured on your phone, press the Park key.
• To retrieve a parked call, pres the Retrieve soft key, park key,
or busy park zone button.

USER GUIDE

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FEATURE BUTTONS

1. Soft Keys
Launch labeled action.
2. Home
View the actions screen.
3. Transfer
Send the a call to a new
contact.
4. Voicemail
Access messages.
5. Hold
Pause a call.
Set your Availbility Status
Push the DND soft key, then More,
then My Status, and choose from:
• Online • Busy • Be right back • Away •
On the phone • Out to lunch • Do not disturb
Directional Pad
• Push the up arrow to see Favorite Contacts
• Push the left arrow to see Received Calls
• Push the down arrow to see Missed Calls
• Push the right arrow to see Placed Calls
Access Your Voicemail
• Push the mail button and select the mail
category you would like to hear.
• Follow the prompts.
9.
2.
6.
7.
8.
6. Headset
Answer on your headset.
7. Speakerphone
Start a hands-free call.
8. Mute
Prevent sound from your
phone.
5. Line Key
Dial a contact listed
onscreen.