Emergency Towing - Hyundai KONA 2021 Owner's Manual

Emergency towing

If towing is necessary, we recommend
you have it done by an authorized
HYUNDAI dealer or a commercial tow
truck service.
If a towing service is not available in
an emergency, your vehicle may be
temporarily towed using a cable or chain
secured to the emergency towing hook
at the front (or rear) of the vehicle.
Use extreme caution when towing the
vehicle with a cable or chain. A driver
must be in the vehicle to steer it and
operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a short
distance and at low speeds. Also, the
wheels, axles, power train, steering and
brakes must all be in good condition.
CAUTION
The driver must be in the vehicle for
steering and braking operations when
the vehicle is being towed. Passengers
other than the driver must not be in the
vehicle.
Always follow these emergency towing
precautions:
• Place the ignition switch in the ACC
position so the steering wheel is not
locked.
• Place the shift lever in N (Neutral).
• Release the parking brake.
• Depress the brake pedal with more
force than normal as you will have
reduced braking performance.
• More steering effort will be required
because the power steering system
will be disabled.
• Use a vehicle heavier than your own to
tow your vehicle.
• The drivers of both vehicles should
communicate with each other
frequently.
• Before emergency towing, check that
the hook is not broken or damaged.
• Fasten the towing cable or chain
securely to the hook.
• Do not jerk the hook. Apply steady
and even force.
• Use a towing cable or chain less than
5 m (16 feet) long. Attach a white or
red cloth (about 30 cm (12 inches)
wide) in the middle of the cable or
chain for easy visibility.
• Drive carefully so the towing cable or
chain remains tight during towing.
• Before towing, check the dual clutch
transmission for fluid leaks under your
vehicle. If the dual clutch transmission
fluid is leaking, flatbed equipment or a
towing dolly must be used.
NOTICE
Accelerate or decelerate the vehicle
in a slow and gradual manner while
maintaining tension on the tow rope
or chain to start or drive the vehicle,
otherwise tow hooks and the vehicle
may be damaged.
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