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Problem
No sound on TV or
amplifier.
No access to scrambled
services.
No response to the
remote control.
After moving the DVB-T2
Receiver to another
room/area you are no
longer able to receive
digital reception.
18
Possible cause
The volume of the TV is set too low.
The volume of the receiver is set
too low.
The correct input is not selected
on your TV or amplifier, or the unit
is set to a higher resolution than
supported by the TV.
The TV, digital receiver or amplifier
is not switched on.
The TV or digital receiver is not
connected to the mains.
Bad cable connection.
Audio is muted.
The TV power is off.
The channel is scrambled.
Your receiver does not support
scrambled channels.
The receiver is off.
The remote control is not aimed
correctly.
The IR sensor on the front panel of
the receiver is obstructed.
The batteries of the remote control
are not inserted, wrongly inserted
or exhausted.
The antenna signals are too weak.
The signal strength/quality might
be less than before, if using an
indoor antenna.
What to do
Increase the volume of the TV with
its remote control.
Increase the volume of the receiver
with its remote control.
Switch to the correct TV/amplifier
input.
Select lower resolution on the
receiver.
Switch the TV/digital receiver/
amplifier on.
Check the mains lead.
Make sure that any existing digital
or analogue A/V cable connections
between the used equipment (TV,
digital receiver, or A/V amplifier) are
properly connected.
Press the ! button on your remote
control.
Turn the TV on.
Select an alternative channel.
Plug in and turn on the receiver.
Aim the remote control at the IR
sensor on the front panel of the
receiver.
Avoid or remove obstructions.
Check whether the batteries are
inserted correctly or exhausted. If
exhausted, replace the batteries in
the remote control.
Some models have Front Panel
buttons for CH+, CH- and a Power
On/Off button for simple operation.
Press INFO on the remote control
to keep the signal bars on screen
and adjust the Indoor antenna for
maximum reception. Alternatively,
do a rescan of the channels.
When using an active antenna,
check if the antenna power setting
is On.
Try using an outdoor antenna.
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