Inspur NF8480M5 Operation And Maintenance Manual
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Inspur NF8480M5 Operation And Maintenance Manual

Inspur NF8480M5 Operation And Maintenance Manual

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Operation and Maintenance Guide
Document Version 1.1
Release date 2020-09-20

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Summary of Contents for Inspur NF8480M5

  • Page 1 Operation and Maintenance Guide Document Version 1.1 Release date 2020-09-20...
  • Page 2 Note: The products, services or characteristics you purchase shall be subject to the commercial contracts and terms of Inspur Group. All or part of the products, services or features described in this document may not be within your scope of purchase or use. Unless otherwise agreed in the contract, Inspur Group makes no express or implied representations or warranties regarding the contents of this document.

  • Page 3: Preface

    Maintenance Guide Preface Summarize This manual introduces the fault phenomenon of Inspur server and the corresponding diagnosis, treatment methods, upgrading and inspection guidance. According to this manual, you can carry out routine maintenance, take corresponding measures to deal with alarms and faults, understand patrol inspection related matters, and upgrade corresponding software.
  • Page 4 "Attention" does not involve personal injury. Used to highlight important/critical information, best practices, tips, etc. The "instructions" are not safety warning information and do not involve personal, equipment and environmental injury information. Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 5: Table Of Contents

    Power Status Indicator..................10 Network port indicator..................11 4.3.4 According to the phenomenon processing fault............12 Power supply problem..................12 4.4.1 4.4.2 Memory error problem..................13 4.4.3 Hard disk problem.................... 13 Upgrade............................. 15 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.
  • Page 6 8.3.2 Gold finger type....................27 CPU maintenance......................28 Memory maintenance....................28 Hard disk maintenance....................30 8.6.1 Hard disk installation rules................30 8.6.2 Hard disk bit order.................... 30 Hard disk backplane..................31 8.6.3 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.
  • Page 7 NF8480M5 Operation and Maintenance Guide Power supply maintenance................... 32 Appendix: Environmental Protection Statement..............33 Supporting documents...................... 35 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 8: Safety

    When handling the equipment, hold the handle of the equipment or hold the bottom edge of the equipment, instead of holding the handle of installed modules (such as power supply Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 9: Matters Needing Attention In Equipment Relocation

    Maximum weight allowed to be carried by a single person The maximum weight allowed to be carried by a single person shall be subject to local laws Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.
  • Page 10 NIOSH（National Institute for Occupational Safety and 23/50.72 Health） HSE（Health and Safety Executive） 25/55.13 general administration of quality supervision, inspection and male: 15/33.01 quarantine of the people's republic of china female: 10/22.05 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 11: Processing Flow

    If problems that are difficult to determine or solve are encountered Support in the process of equipment maintenance or fault handling, and cannot be solved through the guidance of documents, please contact Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 12: Processing Preparation

    Table 3-1 of Required Data for Daily Operation and Maintenance Document type Instruction Obtain Basic product information Visit Inspur official Product information of the server, including website:https://en.inspur.com/ detailed configuration, Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 13: Toolpreparation

    Electrostatic bracelet, as shown in figure 3-1. Figure 3-1 3.4.1 Hardware tools CD, U disk, keyboard, monitor, network cable, screwdriver, etc 3.4.2 Software tool FW refresh files, etc. Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 14: Fault Diagnosis And Treatment

    According to the management system (BMC) of the server, the alarm information is checked, and diagnosis and fault location are carried out. The BMC event log can be viewed in the BMC interface and is divided into three levels: Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 15: Locate The Fault According To The Indicator

    4.3.1 Front panel indicator Locate the fault according to all kinds of indicators on the server panel. Figure 5-4 below shows the indicators on the front panel of NF8480M5. The specific lighting meanings are shown in Table 5-1. Figure 4-4 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 16: Hard Drive Status Indicator

    NF8480M5 Operation and Maintenance Guide Table 4-1 NF8480M5 front panel indicator functions Numbering Module name Functional description In the power-on state, the indicator is green. Power switch In standby mode, indicator is orange button Press 4s long to force shutdown.

  • Page 17: Power Status Indicator

    Indicates that the current Link link rate Indicator is 10G. Yellow (solid bright) Indicates that the current Link link rate is 1G. Indicates that the current Link link rate is 10/100M m. Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 18: Network Port Indicator

    10GE Optical Port Blinking orange Indicates that the interface is sending or Data receiving data Transmission Indicates that the interface has no data Status Indicator transmission Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 19: According To The Phenomenon Processing Fault

    Yes, processed. No, execute 3. Replace the motherboard and power backplane to see if the problem has been resolved. Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 20: Memory Error Problem

    NF8480M5 Operation and Maintenance Guide Yes, processed. No, please contact Inspur technical support engineer. 4.4.2 Memory error problem For faults related to memory errors, please diagnose according to the following conditions. Table 4-5 Memory Error Fault Diagnosis Processing Failure phenomenon...
  • Page 21 Verify that the power supply cable and hard disk are properly recognized in the RAID installed card. Otherwise, replace RAID card, SAS cable and hard disk backplane in turn to solve the problem. Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 22: Upgrade

    BIOS and BMC firmware, user manuals, etc. At the same time, users can also view the machine configuration information according to the machine serial number. Figure 6-1 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.
  • Page 23 BIOS and BMC are provided with refresh methods, which can be refreshed under the system and under the Web interface. Please refer to the firmware upgrade manual for details. Figure 6- 4 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 24: Inspection Guide

    Warning: Please pay attention to prevent the danger of electric shock and do not open this device! Suggest high temperature surface. Warning: Be careful of scalding. Please wait for the device to cool before contacting it! Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 25: Environmental Inspection Of Computer Room

    4、 Plug and unplug cables through the connection ports as much as possible. 5、 Under no circumstances should cables be twisted or pulled. 6、 Proper wiring ensures that the parts to be removed or replaced will not touch the Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 26: Server Patrol

    6.2.2 Inspect indicator The front and rear panels of Inspur Server provide UID button/indicator, system fault indicator, network port indicator, power status indicator, fan indicator, etc. The status of the current server is preliminarily diagnosed by observing the status of the indicator.

  • Page 27: Check Health Status Through Bmc

    The status of other sensors such as hard disk, network, CPU and power supply can also be viewed in this interface. Figure 7- 1 Figure 7- 2 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 28: Inspection Report

     The software and hardware maintenance after the equipment failure is  found (if the failure cannot be solved, call the Inspur service hotline for repair); Firmware Check the firmware version of the device. If it is found that the firmware ...

  • Page 29: Common Operation

    SN query, and the website ishttps://en.inspur.com/ For example, as shown in Figure 8-1. Click Configuration Query and enter the serial number to view the machine configuration. Figure 8- 1 Figure 8- 2 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 30: Management Port/Multiplexing Port Ip

    You can check the current IP of the management port by restarting self-checking or entering BIOS. BIOS check BMC's IP address interface as shown in Figure 8-3. If the server cannot be restarted, you can call Inspur No Hotline for support. Figure 8- 3 2.

  • Page 31: Bmc Login

    In BMC interface, click the console redirection button, use JAVA to open the corresponding program and enter the server system, which can act as a display screen for monitoring and operation. Figure 7-5 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 32: Introduction To Bmc Management Interface

    Operation and Introduction to BMC management interface Maintenance Guide The introduction of BMC can refer to the user manual, which can be downloaded in official website. Official website:https://en.inspur.com/ Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 33: Component Maintenance

    During cable maintenance, pay attention to fixing the cables according to the original routing method after replacement. Board maintenance 8.3.1 Bracket and baffle Board cards include adapter cards, Raid cards, network cards, etc. When in use, they need Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 34: Gold Finger Type

    The board has PCIE interface and non-PCIE interface. For example, fig. 9.4 is a transfer card that is not a PCIE interface, while both card interfaces shown in fig. 9.1 are PCIE interfaces Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 35: Cpu Maintenance

    1, 2, 3 and 4 listed on the label. Memory maintenance The same machine can only use the same type of memory. Specific memory installation and combination principles are as follows: Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.
  • Page 36 NF8480M5 Operation and Maintenance Guide Figure 9- 4 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 37: Hard Disk Maintenance

    8.6.2 Hard disk bit order 3, 5 x 48 hard disk front panel view. Figure 9- 5 Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

  • Page 38: Hard Disk Backplane

    Note: If NVME backplane is configured, it will be installed on the front window as the first hard disk backplane. Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.
  • Page 39 Maintenance Guide Power supply maintenance NF8480M5 can be equipped with two power supplies, and the power supply sequence is shown in the following figure. priority PUS0>PUS1. pay attention to the buckle during operation, and be careful during disassembly or installation, and pull and insert at a constant speed.
  • Page 40 ○ ○ ○ ○ card Connecting × ○ ○ ○ ○ ○ cards Data cable × ○ ○ ○ ○ ○ Keyboard × ○ ○ ○ ○ ○ Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.
  • Page 41 GB/T 26572. 4. The above components are possible configuration components in the product. Please refer to the configuration label for actual product configuration. Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.
  • Page 42 NF8480M5 Operation and Maintenance Guide Supporting documents Serial number File name Tide Information Overseas official website Inspur proprietary and confidential information Copyright Inspur Electronic Information Industry Co., Ltd.

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