Pitney Bowes DM100i Series Troubleshooting Script page 7

Waste ink tank full/ nearly full error message mailing systems

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NOTE:

If the customer cannot enter DIagnostic mode, return to the start of the procedure and ask customer to remove

the Print Head and Ink Cartridge at Select Replace Ink Tank (Step 7). After they have done this they must remove

power cable, to switch off, open the top cover and replace Printhead and Ink Cartridge. Before repowering the

machine ensure that the Ink Cartridge Guard is down. Repower the machine by inserting the power lead and allow

to restart before attempting to enter Diagnostic mode again.

11.

Select PM Maintenance.

12.

Press Page Down.

13.

Select Reset Waste Tank.

Waste Ink Tank Full/ Nearly Full Error Message Script Page 7 of 8

Technical Support, Harlow, Essex, UK