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Emergency Call Systems
A
Lights up or flashes
red
B
C
Flashes green
D
E
F
G
H
Automatic emergency call
I
Information
J
When ignition is switched off, no automatic emer-
K
gency call is possible.
L
A connection to the emergency call center is estab-
M
lished automatically immediately after triggering of
N
the airbags. The automatic emergency call cannot be
prevented by pressing SOS button B.
O
If queries from the emergency call center remain
P
unanswered, rescue measures are initiated
automatically.
Q
Data transmission
R
During an emergency call, data for determination of
S
the necessary rescue measures is transmitted to the
T
emergency call center, provided that this is available.
This can include:
U
– Current vehicle position
V
– Vehicle identification number
– Vehicle type (e.g. hybrid vehicle)
W
X
Y
Z
1.
Visit an authorized Porsche dealer. Porsche recommends an authorized Porsche dealer, as they have trained technicians and the necessary parts and tools.
110
Breakdown call
Error – emergency call
Help can be requested via the breakdown call in the
not or only restrictedly
case of breakdowns or accidents without personal
possible
1
injury.
b b Cellphone network available.
Active emergency call
b b Breakdown call system is ready for operation
– emergency call is
(approx. 20 seconds after switching on the
established and data
ignition).
transmission to emer-
b b Private mode is deactivated.
gency call center
> Please see chapter "Porsche Connect" on
page 223.
Information
The breakdown call system does not require a cell-
phone registered in the vehicle as it has its own
cellphone module.
Due to technical or organizational restrictions that lie
outside the area of influence of Porsche (e.g. no
roaming or no activated SIM card), it is possible that
no emergency call to the Porsche Assistance Call
Center can be established under certain
circumstances.
Triggering a breakdown call
b b PHONE
Fig. 61: Breakdown call button
1. Select breakdown call A.
e KEYPAD
is selected.
To end the test emergency call, select
the footer or the phone menu.
2. If conditions permit, wait in the vehicle until the
connection to the call center is established.
Data transmission
During a breakdown call, data for determination of
the required measures can be transmitted to the call
center, provided that this is available. This can
include:
– Current vehicle position
– Vehicle identification number
– Vehicle type (e.g. hybrid vehicle)
– Fault codes and other data for localizing the fault
in
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