Disclaimer - Goodwe ET Series User Manual

Hybrid inverter
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04 OTHER
User Manual V1.0-2021-06-15
of 100 W when exporting to the grid.
Q: Why is there still power exporting to the grid after I have set the power limit to 0 W?
A: The export limit could theoretically be 0W but there will be a deviation of around 50–100 W for
the ET system.
Q: Can I use other meter brands to take over from the Smart Meter in the ET system or to
change settings in Smart Meter?
A: No, because the communication protocol is integrated into the inverter and Smart Meter,
other meter brands cannot communicate. Also, any change to the manual settings could cause a
meter communication failure.
Q: What is the maximum current allowed to pass through the CT on the Smart Meter?
A: The maximum current for the CT is 120A.
Other Questions
Q: Is there a quick way to make the system work?
A: For the shortest resolution, please refer to "ET Quick Installation Instructions" and to the "PV
Master App Instructions".
Q: What kind of load can I use to connect to the backup side?
A: Please refer to User Manual on page 12.
Q: Will the warranty of the inverter still be valid if, for some special conditions, we cannot follow
100% of the User Manual instructions for installation or operation?
A: Normally we still provide technical support for problems caused by not following the
instructions in the User Manual. However we cannot guarantee any replacements or returns.
So, if there are any special conditions for which you cannot follow the instructions 100%, please
contact the after-sales department for suggestions.
Q: What is the detection method for anti-islanding protection?
A: AFDPF(Active Frequency Drift with Positive Feedback) + AQDPF(Active Q Drift with Positive
Feedback)

4.3 Disclaimer

The ET series inverters are transported, used and operated under environmental and electrical
conditions. The manufacturer has the right to not provide after-sales services or assistance
under the following conditions:
• The inverter is damaged during transfer.
• The inverter is out of the warranty year and an extended warranty is not purchased.
• The inverter is installed, refitted, or operated in improper ways without authorization from the
manufacturer.
• The inverter is installed or used under improper environmental or technical conditions (as
mentioned in this User Manual) and without authorization from manufacturer.
• The installation or configuration of the inverter does not follow the requirements mentioned in
this User Manual.
• The inverter is installed or operated contrary to the requirements or warnings mentioned in
this User Manual.
• The inverter is broken or damaged by any force majeure, such as lightening, earthquake, fire
hazard, storm and volcanic eruption etc.
• The inverter is disassembled, changed or updated on software or hardware without
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