Handling - Bosch rexroth MBT Manual

MBT High Synchronous Torque Motors
7.1.4

Handling

General information
Purchase order
Accompanying document
Return of goods
The mounting ring can be used several times. Undamaged mounting rings
can be send back to the manufacturer.
Comply with the following procedure:
The offer by the Bosch Rexroth AG contains a particular quotation text that
can be copied to your purchase order. The assignment of stator type and the
order processing of the mounting ring is documented. The surrender value for
the mounting ring is accounted for in the offer.
Upon delivery of a mounting ring, an "Accompanying document SUP-MBT"
with further information is contained in the packing unit. Please keep it safe
for return of goods.
1. Contact the Rexroth branch which arranged your delivery and inquire
about an RGA number (Returned Goods Authorization).
2. Completely fill out the data on the back of the accompanying document.
3. Send the undamaged goods together with the completed accompanying
document delivered free to the place of destination.
● Only return the goods according to the incoterm DDU. Other Inco‐
terms will not be accepted.
4. A credit note about the stipulated value for undamaged and reusable
goods will be remitted to your customer account after receipt and valida‐
tion. Inquire about stipulated credit note amounts with your responsible
Rexroth branch.
In case of serial use in larger quantities, it is advisable to store a sufficient
amount of these mounting rings at the place of installation. This ensures that
service and installation work can be completed efficiently. In these cases,
keep the accompanying documents in a safe place for a return of the mount‐
ing ring at a later point.
Accessories
R911298798_Edition 08 Bosch Rexroth AG
231/409