Troubleshooting - Panasonic PT-RCQ10 Operating Instructions Manual

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Troubleshooting

Review the following points. For details, see the corresponding pages.
Problems
Power does not turn on.
No image appears.
Image is fuzzy.
Image is dark
Color is pale or grayish.
Remote control does not
respond.
Menu screen does not
appear.
Buttons on the control
panel do not operate.
Image does not display
correctly.
Image from a computer
does not appear.
Image output from DVI-D
of the computer does not
appear.
Video from HDMI
compatible device does
not appear or it appears
jumbled.
Chapter 6 Maintenance — Troubleshooting
f Is the power plug firmly inserted into the outlet?
f Is the <MAIN POWER> switch set to <OFF>?
f Is the wall outlet supplying electricity?
f Have the circuit breakers tripped?
f Are the light source indicators <LIGHT1>/<LIGHT2> blinking?
f Is the temperature indicator <TEMP> lit or blinking?
f Are connections to external devices correctly performed?
f Is the input selection setting correct?
f Is the [BRIGHTNESS] adjustment setting at a minimum?
f Is the external device that is connected to the projector working properly?
f Is the shutter function in use?
f Is the lens cover still attached to the lens?
f Is the lens focus set correctly?
f Is the projection distance appropriate?
f Is the lens dirty?
f Is the projector installed perpendicular to the screen?
f Is the [CONTRAST] adjustment setting at a minimum?
f Is the setting value of [LIGHT OUTPUT] set small?
f Are the light source indicators <LIGHT1>/<LIGHT2> blinking?
It may improve by reattaching the projection lens.
f Are [COLOR] and [TINT] adjusted correctly?
f Is the external device connected to the projector adjusted correctly?
f Is the computer cable damaged?
f Are the batteries depleted?
f Is the polarity of the batteries set correctly?
f Are there any obstructions between the remote control and the remote control
signal receiver of the projector?
f Is the remote control being used beyond its effective operation range?
f Are other forms of light, such as fluorescent light, affecting the projection?
f Is the [REMOTE CONTROL] setting in [CONTROL DEVICE SETUP] set to
[DISABLE]?
f Is the <REMOTE 2 IN> terminal used for contact control?
f Is the ID number setting operation correct?
f Is the on-screen display function turned off (hidden)?
f Is the [CONTROL PANEL] setting in [CONTROL DEVICE SETUP] set to
[DISABLE]?
f Is the <REMOTE 2 IN> terminal used for contact control?
f Is [SYSTEM SELECTOR] set properly?
f Is there a problem with the external device to output images?
f Is a signal which is not compatible with the projector being input?
f Are the settings for [SDI IN], [DIGITAL LINK IN], and [SLOT IN] made correctly?
f Is the cable too long?
f Is the external video output on the laptop computer set correctly? (Ex.: The external
output settings may be switched by pressing the "Fn" + "F3" keys or the "Fn" + "F10"
keys simultaneously. This will differ depending on the model of the computer. Refer
to the user manual provided with your computer.)
f Is [EDID SELECT] in [DVI-D IN] set to [EDID3] or [EDID2:PC]?
f Is the [EDID SELECT] setting in [SLOT IN] set to [EDID3] or [EDID2:PC]?
f It may improve by updating the graphic accelerator driver of the computer to the
latest version.
f The condition may improve by setting [EDID SELECT] in [DVI-D IN] or [SLOT IN],
and then restarting the computer.
f Is the HDMI cable connected securely?
f Turn the power of the projector and the external device off and on.
f Is a signal which is not compatible with the projector being input?
Points to be checked
Page
74
224
225
54
75
92
83, 137
66
77
40
26
92
146
224
93
36
30
30
30
173
245
85
83
173
245
98
247
121
127
121
54
247
ENGLISH - 227

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