Need More Help - BenQ EW Series User Manual

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Remote control

The monitor does not respond to the remote control.

• Check if the remote control and the monitor are within the effective range and there are no

obstacles between them. See

information.

• The remote control's battery is running low. Replace the battery with a new one. See

Installing the battery on page 16

• Check if the OSD controls are locked. To unlock the OSD controls, press and hold any key

on the rear of the monitor for 5 seconds.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or

visit the local website from

Troubleshooting

The remote control and its effective range on page 30

for more information.

Support.BenQ.com

for more support and local customer service.

for more

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