USB-C™ connection
No video or audio output from the laptop with USB-C™ connection.
• Check the cable connections and menu settings in the following order.
• Check if the USB-C™ cable has been connected to the monitor and the laptop properly. See
Connect the PC video cable on page 19
• Check if the input source has been selected to USB-C from Input.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
visit the local website from
54
Troubleshooting
for more information.
Support.BenQ.com
for more support and local customer service.