BenQ MOBIUZ EX3210R User Manual
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BenQ MOBIUZ EX3210R User Manual

BenQ MOBIUZ EX3210R User Manual

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EX Series

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Summary of Contents for BenQ MOBIUZ EX3210R

  • Page 1 LCD Monitor User Manual EX Series...

  • Page 2: Copyright

    Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

  • Page 3: Product Support

    If you wish to repair an out-of-warranty product, you are recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find the dismantled information on your product, contact the local customer service for assistance.

  • Page 4: Q&A Index

    Q&A index Start with the topics that you are interested in. Setup How to set up the monitor and turn it on? Safety precautions How to assemble your monitor hardware Adjust the monitor height. How to adjust the monitor viewing angle? Tilt the monitor.
  • Page 5 How to detach the stand and the base Care and cleaning I need more support. Product support Servicing...

  • Page 6: Power Safety

    • An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm must be used. • Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.

  • Page 7: Servicing

    If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from Support.BenQ.com for more support. Caution •...

  • Page 8: Table Of Contents

    How to detach the stand and the base ..........................23 Using the monitor wall mounting kit ..........................24 Getting the most from your BenQ monitor ..................25 Downloading the LCD Monitor driver files from the Internet ................25 How to install the monitor on a new computer ......................26 How to upgrade the monitor on an existing computer ....................27...
  • Page 9 Working with HDR technology..........................39 Choosing a game mode quickly ..........................40 Choosing an audio scenario............................40 Activating Lighting ............................... 41 Adjusting display mode ..............................41 Choosing an appropriate color mode ........................41 Connecting the monitor to your MacBook series product ................. 41 Enabling color vision accessibility (Color Weakness)..................

  • Page 10: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide Safety Instructions Regulatory Statements...
  • Page 11 Power Adapter (Supplied item may differ by model or region.) Remote Control (RC-0013, with one CR2032 battery) I/O Cover Video Cable: HDMI Video Cable: DP USB Cable • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region.

  • Page 12: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Speakers 2. Cable management hole 3. Light sensor 4. Looping key 5. 5-way controller 6. Power button / Power LED indicator 7. HDRi hot key Back view 8. Speaker 9. LED light 10.

  • Page 13: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page - 20. USB peripherals (USB 3.1) Headphone PC / Notebook / Gaming console...

  • Page 14: Getting To Know Your Remote Control

    Getting to know your remote control Front view Name Description Power key Turns the power on or off. OK key • Enters sub menu. • Confirms the selection. Navigation keys • Goes to the previous menu item. • For up / increase adjustment Enters sub menus.

  • Page 15: Installing The Battery

    Name Description Audio Accesses a list of Audio Scenario options. Press repeatedly to Scenario key cycle through these options. See Audio mode on page 53 more information. Volume up key Increases the volume. OSD = On Screen Display. Installing the battery 1.
  • Page 16 5. Replace the battery cover and secure the screw. The remote control is ready to use now. • Keep the remote control and the battery out of reach of children. • The remote control supplied with this product contains a coin / button cell battery. If the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death.

  • Page 17: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 18 Remove the cushion that protects the back of the monitor. Attach the monitor stand to the monitor base as illustrated. Raise the thumbscrew lid and tighten the thumbscrew as illustrated. Then push the lid back. Orient and align the stand arm with the monitor, then push them together until they click and lock into place.
  • Page 19 2. Connect the power cable to the monitor. Pass the cable through the cable management hole on the stand arm first. Plug one end of the power cord into the socket labelled on the rear of the monitor. Do not connect the other end to a power outlet just yet.
  • Page 20 4. Connect the audio cable. You may connect headphones to the headphone jack found on the back side of the monitor. Pass the cable through the cable management hole on the stand arm. 5. Connect USB devices. To Connect the USB Type-B Cable Connect the USB cable between the PC and the monitor (via the upstream USB port at the back).
  • Page 21 7. Place the monitor properly. Place the monitor as desired after the cables have been connected properly. Move the monitor carefully by holding the lower part of monitor, the base or the stand arm. Finger pressure on the screen surface is prohibited. The screen may be damaged by excessive force. 8.
  • Page 22 Follow the instructions in Getting the most from your BenQ monitor on page 25 to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 23: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Power off the monitor. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. 2. Remove the I/O cover. Remove the I/O cover from its bottom as illustrated.

  • Page 24: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and...

  • Page 25: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the local website. See Downloading the LCD Monitor driver files from the Internet on page 25 for details.

  • Page 26: How To Install The Monitor On A New Computer

    This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.

  • Page 27: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 28: How To Install On Windows 10 System

    How to install on Windows 10 system 1. Open Display Properties Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu. 2. Select from the menu. Properties 3. Click the tab. Hardware 4.

  • Page 29: How To Install On Windows 8 (8.1) System

    How to install on Windows 8 (8.1) system 1. Open Display Properties Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu.

  • Page 30: How To Install On Windows 7 System

    How to install on Windows 7 system 1. Open Display Properties Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu. Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu.

  • Page 31: How To Adjust Your Monitor

    How to adjust your monitor The remote control and its effective range 1. Follow the instructions in Installing the battery on page 15 to get the remote control ready. 2. Aim the remote control at the monitor. The IR remote control sensor is located at the front of the monitor with a range of 6 meters approximately at an angle of 30 degrees (left and right) and 30 degrees (up and down).

  • Page 32: 5-Way Controller And Basic Menu Operations

    5-way controller and basic menu operations The 5-way controller is located below the lower part of the front bezel. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations.

  • Page 33: Setting Up Your Monitor For Different Scenarios

    5-way controller OSD icon Function operation Move down • Goes to the next menu item. • For down / decrease adjustment. Move to the left • Returns to the previous menu. • Exits OSD menu. All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor.

  • Page 34: Switching The Inputs Quickly

    configuration on the first use of the monitor, so you can switch scenarios easily without further hasty setup. An example of monitor use in different scenarios For movie watching For PC gaming For console gaming Please select a scenario 2560 x 1440 Color Mode: Custom HDR: OFF 165 Hz...

  • Page 35: Working With The Quick Menu

    2. Press the looping key or the key on the remote control repeatedly to cycle through the available video sources. Input HDMI1: Cinema HDMI2: Game DP: Standard Working with the Quick Menu The Quick Menu is a quick access to change some monitor settings frequently adjusted by scenario. It also provides the access to the main menu.
  • Page 36 Item Description Main menu Accesses the main menu. See Navigating the main menu on page 44 more information. Customizing the Quick Menu By default, there are 3 settings that could be customized to go with each scenario on the Quick Menu. Change the settings if desired.

  • Page 37: Available Menu Options To Each Color Mode

    Available menu options to each Color Mode Depending on the Color Mode you just set, the available options for color adjustment may vary. The list is for reference only as available options also vary by input. Menu options that are not available will become grayed out.

  • Page 38: Working With The Hdri Hot Key Or The Hdr Mode Key

    Items Description Black eQualizer Light Tuner Color Vibrance Brightness Contrast Gamma Saved and applied by input and color mode switch. Color Temperature Blur Reduction Sharpness B.I.+ Adjust by duration Working with the HDRi hot key or the HDR Mode key The monitor takes advantage of Bright Intelligence Plus technology to balance screen brightness while playing HDR content to keep all image details.

  • Page 39: Working With Hdr Technology

    To enable this function, go to a mode from Color Mode > a mode > B.I.+ (Bright Intelligence Plus) > ON. It takes a few seconds to complete the adjustment. Go to B.I.+ (Bright Intelligence Plus) on page 51 for more adjustments. If you select Game HDRi or Cinema HDRi, the Bright Intelligence Plus function is enabled automatically.

  • Page 40: Choosing A Game Mode Quickly

    System information on Content type Selected color mode main menu Non-HDR content If a non-HDR color mode is selected. HDR: OFF Game HDRi HDR: Emulated Cinema HDRi Display HDR Choosing a game mode quickly Several game modes with fine-tuned color settings are provided to best suit different game titles. 1.

  • Page 41: Activating Lighting

    Activating Lighting LED lights on the rear of the monitor provide different colors or effects to enhance your user experience. 1. Press to bring up the Quick Menu. 2. Go to Menu > Lighting > Turn ON to enable the function. 3.

  • Page 42: Working With Video Format Support Technology

    2. Ensure to connect with DisplayPort or HDMI. See Connect the video cable. on page 19 for more information. For any questions related to FreeSync™ Premium Pro performance please refer to www.AMD.com. Working with Video Format Support technology Your monitor supports playback of 24P videos if they were originally produced at this frame rate. With Video Format Support technology the monitor displays such videos at the correct cadence without any pulldowns to distort the source video.
  • Page 43 2. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 165 Hz. Refer to the Help document that came with your game for details. 3. To check if the screen refresh rate has been changed, go to the Quick Menu on your monitor and check the system information.

  • Page 44: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press to bring up the Quick Menu and select Menu to access the main menu. See 5-way controller and basic menu operations on page 32 for details.

  • Page 45: Input Menu

    Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 46: Quick Menu

    Quick Menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 47 Item Function Range Standard For basic PC application. • Input (cannot be changed) Game For gaming. • Color Mode (cannot be Cinema For watching movies. changed) • Light Tuner • Black eQualizer • Color Vibrance • AMA • Brightness • Contrast •...

  • Page 48: Color Mode Menu

    Color Mode menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 49 Item Function Range Color Select a color mode that best suits the type of images shown on the Mode screen. Game HDRi Enables HDR and B.I.+ functions at the same time • Black eQualizer while the contrast is enhanced. • Light Tuner Cinema Enables HDR and B.I.+ functions together.
  • Page 50 Item Function Range Gamma Adjusts the tone luminance. The default value is 3 (the standard 1 ~ 5 value for Windows). Color Normal Allows video and still photographs to be viewed Temperature with natural coloring. This is the factory default color.

  • Page 51: Eye Care Menu

    Eye care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 52 Item Function Range Color Adjusts color matching representation for people with color vision Weakness deficiency to distinguish colors easily. Red Filter Decides the effect produced by the red filter. A 0 ~ 20 stronger effect is produced as the value increases. Green Decides the effect produced by the green filter.

  • Page 53: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 54 Item Function Range Cinema Enhances the bass while keeps the vocal clear. Pop / Live Keeps the music and the vocal in harmony as if in live. Mute Mutes the audio input. • ON • OFF...

  • Page 55: Lighting Menu

    Lighting menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 56 Item Function Range Effect Selects a preferred light effect. Single Sets to light up in one color. Breathe Sets to flash slowly in one color. Spectrum Sets to change colors in turn automatically. Countdown Sets to flash in turn within the set time. •...

  • Page 57: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 58 Item Function Range Language Sets the OSD menu language. • English Settings • Français The language options displayed on your OSD may differ • Deutsch from those shown on the right, depending on the • Italiano product supplied in your region. •...
  • Page 59 Item Function Range Display Display This feature is provided to allow aspect ratios other Mode than 16:9 to be displayed without geometric distortion. Full Scales the input image to fill the screen. Ideal for 16:9 aspect images. Aspect The input image is displayed without geometric distortion filling as much of the display as possible.

  • Page 60: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Download from the website (see Product support on page 3). Refer to Resolution file . And then select the correct resolution, refresh rate and "Adjusting the Screen Resolution" make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Download from the website (see...
  • Page 61 Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Power LED indicator The LED indicator is white or orange.

  • Page 62: Need More Help

    Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from Support.BenQ.com for more support and local customer service.

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