BenQ EW Series User Manual
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BenQ EW Series User Manual

BenQ EW Series User Manual

Entertainment monitor
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Summary of Contents for BenQ EW Series

  • Page 1 LCD Monitor User Manual Entertainment Monitor | EW Series...

  • Page 2: Copyright

    (Applicable for flicker-free models only.) BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society.
  • Page 3 Power Safety Please follow these safety instructions for best performance, and long life for your monitor. 0~40 C 10~90 % 0~3000 m -20~60 C 10~60 % 0~12000 m • The AC plug isolates this equipment from the AC supply. • The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.
  • Page 4 If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing. • Contact your place of purchase or visit the local website from www.BenQ.com for more support. Caution •...
  • Page 5 Typographics Icon / Symbol Item Meaning Warning Information mainly to prevent the damage to components, data, or personal injury caused by misuse and improper operation or behavior. Useful information for completing a task. Note Supplementary information. In this document, the steps needed to reach a menu may be shown in condensed form, for example: Menu >...

  • Page 6: Table Of Contents

    How to detach the stand and the base ....................16 Using the monitor wall mounting kit ....................17 Getting the most from your BenQ monitor ..............18 How to install the monitor on a new computer ................19 How to upgrade the monitor on an existing computer ..............20 How to install on Windows 10 system ....................
  • Page 7 Frequently asked questions (FAQ)....................... 45 Need more help? ............................47 6/27/19...

  • Page 8: Getting Started

    Getting started When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement. BenQ LCD Monitor Monitor Stand Monitor Base Quick Start Guide CD-ROM Power Cord (Picture may differ from product supplied for your region.)
  • Page 9 Video Cable: HDMI Audio Cable (Optional accessory) • Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

  • Page 10: Getting To Know Your Monitor

    Getting to know your monitor Front view 1. Light sensor / proximity sensor 2. Control buttons 3. Power button and indicator 4. HDRi hot key Back view 5. Speakers 6. DC power input jack 7. HDMI socket x 3 8. Headphone jack 9.

  • Page 11: Connections

    Connections The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately. For detailed connection methods, see page 14. Headphone / Speakers PC / Notebook Getting to know your monitor...

  • Page 12: How To Assemble Your Monitor Hardware

    How to assemble your monitor hardware • If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so. • The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.
  • Page 13 Orient and align the stand arm with the monitor, then push them together until they click and lock into place. Tighten the screw(s) that fixes the stand to the monitor. To secure or release a screw, a flat-head screwdriver or a coin is required.
  • Page 14 2. Connect the PC video cable. Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device. 3. Connect the audio cable. You may connect headphones to the headphone jack found on the back side of the monitor.
  • Page 15 Turn on the monitor by pressing the power button on the monitor. Turn on the computer too, and follow the instructions Getting the most from your BenQ monitor on page to install the monitor software. To extend the service life of the product, we recommend that you use your computer's power management function.

  • Page 16: How To Detach The Stand And The Base

    How to detach the stand and the base 1. Prepare the monitor and area. Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable. Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.

  • Page 17: Using The Monitor Wall Mounting Kit

    Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions. How to assemble your monitor hardware...

  • Page 18: Getting The Most From Your Benq Monitor

    Getting the most from your BenQ monitor To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM. The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software.

  • Page 19: How To Install The Monitor On A New Computer

    BenQ LCD Monitor is the first ever monitor to be connected to it. If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You...

  • Page 20: How To Upgrade The Monitor On An Existing Computer

    The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

  • Page 21: How To Install On Windows 10 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 22: How To Install On Windows 8 (8.1) System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 23: How To Install On Windows 7 System

    5. Click the tab and the button. Driver Update Driver 6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer. 7. In the window, select the option Update Driver Software Browse my computer for driver software 8.

  • Page 24: How To Adjust Your Monitor

    How to adjust your monitor The control panel Name Description Control keys Accesses the functions or menu items displayed on the screen, right next to each key. Power key Turns the power on or off. HDRi hot key Accesses a list of HDR options. Press repeatedly to cycle through these options.

  • Page 25: Basic Menu Operation

    Basic menu operation All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to adjust all the settings on your monitor. 1. Press any of the control keys. 2. The hot key menu is displayed. Some of the controls are custom keys and are designated for particular functions.

  • Page 26: Customizing The Hot Keys

    4. In the main menu, follow the icons next to the control keys to make adjustments or selection. See Navigating the main menu on page 31 for details on the menu options. OSD icon OSD in hot key in main Function menu menu...

  • Page 27: Adjusting Screen Brightness Automatically (Bright Intelligence Plus)

    1. Make sure HDR content is available. See Working with HDR technology on page 27 more information. HDR function is enabled automatically once HDR content is available to the monitor. 2. Press the HDRi hot key to bring up a list of HDR settings. 3.
  • Page 28 1. Make sure a FHD/4K HDR player is ready. Players with the following names and resolutions are supported. Note that the 4K content on a FHD monitor get resized and is displayed at 1920 x 1080. Commonly used names for FHD, 4K, 4K Ultra HD, UHD, UHD 4K, Ultra HD, 2160p FHD/4K (may vary by manufacturer)

  • Page 29: Adjusting Volume Quickly

    Adjusting volume quickly To adjust the volume quickly, press the volume hot key. And then press the corresponding control keys as indicated by OSD icons for adjustment. Choosing an audio scenario Several audio equalizers are provided for audio playback in different scenarios. 1.

  • Page 30: Enabling Color Vision Accessibility (Color Weakness)

    Enabling color vision accessibility (Color Weakness) Color Weakness is accessibility that helps people with color vision deficiency to distinguish colors. You are provided with Red Filter and Green Filter on this monitor. Choose one as needed. 1. Go to Eye Care > Color Weakness. 2.

  • Page 31: Navigating The Main Menu

    Navigating the main menu You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press any of the control keys to bring up the hot key menu, and press (Menu) to access the main menu. See Basic menu operation on page 25 for details.

  • Page 32: Input Menu

    Input menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 33: Picture Menu

    Picture menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 34 Item Function Range Display This feature is provided to allow aspect ratios other Mode than 16:9 to be displayed without geometric distortion. The options under Display Mode will be different depending on the input signal sources. Depending on your selection of Color Mode, different Display Mode option is pre-set.

  • Page 35: Color Menu

    Color menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 36 Item Function Range Color Adjusts color matching representation for people Weakness with color vision deficiency to distinguish colors easily. You are provided with Red Filter and Green Filter on this monitor. Go to Eye Care > Color Weakness and choose one as needed. See Color Weakness on page 36 for more information.
  • Page 37 Item Function Range Adjusts the degree of how we perceive colors. 0~100 Saturation Adjusts the purity degree of colors. 0~100 Reset Color Resets the custom color settings to the factory • YES defaults. • NO Improves the gray level response time of the LCD •...

  • Page 38: Audio Menu

    Audio menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 39: Eye Care Menu

    Eye Care menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 40 Item Function Range Adjust by The color temperature of the monitor changes as the usage • ON Duration time increases to reduce possible eye strain. • OFF Eye Reminder Allows the built-in proximity sensor to detect your presence • OFF within the range of approximately 90 cm.

  • Page 41: Custom Key Menu

    Custom Key menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

  • Page 42: System Menu

    System menu Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.
  • Page 43 Item Function Range Language Sets the OSD menu language. • English Settings • Français The language options displayed on your OSD may • Deutsch differ from those shown on the right, depending • Italiano on the product supplied in your region. •...
  • Page 44 Item Function Range Auto Power Sets the time to power off the monitor automatically in • OFF power saving mode. • 10 min • 20 min • 30 min Switches the power key’s LED indicator on or off. • ON Indicator •...

  • Page 45: Troubleshooting

    Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. Read the instructions on the link on the CD, and then "Adjusting the Screen Resolution" select the correct resolution, refresh rate and make adjustments based on these instructions. Does the blurring only occur at resolutions lower than the native (maximum) resolution? Read the instructions on the link on the CD.
  • Page 46 Faint shadow from the static image displayed is visible on the screen. • Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use. • Use a screensaver to prevent the occurrence of image retention. Power LED indicator The LED indicator is white or orange.
  • Page 47 Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. Troubleshooting...

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