Table of Contents
Advertisement
connected to a computer or hub. If the 10M/100M LEDs on the front panel are both off,
refer to Section A.1.2.
2
Make sure that the IP address and the subnet mask of the DSL-2120/2120W and your
computer(s) are on the same subnet.
A.6 Problem: Can't Access WAN Interface
Initialization of the ADSL connection failed.
STEPS
1
Check the cable connections between the ADSL port and the wall jack. The DSL LED
on the front panel of the DSL-2120/2120W should be on.
2
Check that your VPI, VCI, type of encapsulation and type of multiplexing settings are the
same as that you obtained from your telephone company and ISP.
3
Restart the DSL-2120/2120W. If you still have problems, you may need to verify your
VPI, VCI, type of encapsulation and type of multiplexing settings with the telephone
company and ISP.
I cannot get a WAN IP address from the ISP.
STEPS
1
The ISP provides the WAN IP address after authenticating you. Authentication may be
through the username and password, the MAC address or the host name.
2
The username and password apply to PPPoE and PPPoA encapsulation only. Make
sure that you have entered the correct Service Type, User Name and Password (be
sure to use the correct casing).
A.7 Problem: Can't Access the Internet
I cannot access the Internet.
STEPS
1
Make sure the DSL-2120/2120W is turned on and connected to the network.
2
If the DSL LED is off, refer to Section A.1.3.
3
Verify your WAN settings.
4
Make sure you entered the correct username and password.
5
For wireless stations, check that both the DSL-2120/2120W and wireless station(s) are
using the same ESSID, channel and WEP keys (if WEP encryption is activated).
Proprietary & Confidential
Revision: V1.0
CORRECTIVE ACTION
CORRECTIVE ACTION
CORRECTIVE ACTION
Page 74 of 86
Apr. 23, 2008
Advertisement
Table of Contents
