Troubleshooting - SPECTRO SPECTROTEST Original Operating Instructions

Troubleshooting

8 Troubleshooting
Notice! Damage to instrument!
Improperly performed repairs may damage the instrument.

Do not repair the instrument yourself. Always notify your immediate
supervisor or contact your Service Center.
Fault
The unit cannot be
switched on
(The computer does not
boot)
The unit can be switched
on, but no data are
shown on the display.
The software reacts
slowly (e.g. long
measuring times)
The keyboard does not
react.
The trackball does not
move freely and/or it
does not trigger any
movements on the
screen.
— 38
Possible cause
The mains power supply
plug is not properly
plugged in.
The battery does not have
proper contact with the
contact plate of the unit.
The battery is not charged. Charge the battery as described
A computer component or
another subassembly
connected with it is
defective.
Defective cable or display. Please contact your service
A virus scanner has been
installed.
Defective cable or
keyboard.
The trackball surface is
soiled.
Defective cable or
trackball.
Remedy
Check if the mains power supply
plug was properly plugged in.
Check whether the drawer with
the storage battery is properly
seated.
in the separate instruction
manual.
Please contact your service
center.
center.
Add the directory "C:\Spectro
Smart Studio\Spark Analyzer Pro
Mobile" or the processes
"TXC03MeasurementGUI.exe"
and "TXC03MethDevGUI.exe" to
the exceptions that should not be
scanned.
Please contact your service
center.
Clean the trackball surface.
Please contact your service
center.
SPECTROTEST — 05.12.2017