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Doors
100
Problem
The engine cannot be
started using the key.
Only for vehicles with
manual transmission:
The engine cannot be
started using the key.
The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle.
Doors
Important safety notes
United Kingdom only:
G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get
out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
Possible causes/consequences and M M Solutions
The on-board voltage is too low.
Switch off non-essential consumers, e.g. seat heating or interior
X
lighting, and try to start the engine again.
If this does not work:
Check the starter battery and charge it if necessary
X
(
page 404).
Y
or
Jump-start the vehicle (
X
or
Consult a qualified specialist workshop.
X
The steering lock is mechanically blocked.
Remove the key and reinsert it into the ignition lock. While doing
X
this, turn the steering wheel in both directions.
The vehicle is locked.
Unlock the vehicle and try to start the vehicle again.
X
There is interference from a powerful source of radio waves.
Start your vehicle with the key in the ignition lock.
X
page 405).
Y
tivate the double lock function by deactivat-
ing the interior motion sensor (
The doors can then be opened from the inside
after the vehicle has been locked from the
outside.
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (
page 89).
Y
All countries:
WARNING
G
If children are left unsupervised in the vehicle,
they could:
open doors, thereby endangering other per-
R
sons or road users
get out and be struck by oncoming traffic
R
operate vehicle equipment and become
R
trapped, for example
page 91).
Y
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