11 CUSTOMER SERVICE DEPARTMENT
11
Customer Service Department
For enquiries and orders, contact your PI miCos representative or send us an email.
If you have any questions concerning your system, provide the following information:
■ Product and serial numbers of all products in the system
■ Firmware version of the controller (if applicable)
■ Version of the driver or the software (if applicable)
■ Operating system on the PC (if applicable)
If possible: Take photographs or make videos of your system that can be sent to our
customer service department if requested.
Customer service address:
Physik Instrumente (PI) GmbH & Co. KG
Auf der Roemerstrasse 1
76228 Karlsruhe
Germany
service@pi.de
www.pi.de
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V412M0008EN ‒ 5/11/2020
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