VADDIO RoboSHOT HDBT Series Complete Manual
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VADDIO RoboSHOT HDBT Series Complete Manual

High-performance ptz cameras
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Complete Manual for
RoboSHOT HDBT High-Performance
PTZ Cameras
Including RoboSHOT 12 HDBT, RoboSHOT 30 HDBT,
RoboSHOT 12E HDBT, and RoboSHOT 30E HDBT
Document 411-0003-30 Rev. E
April 2019

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Summary of Contents for VADDIO RoboSHOT HDBT Series

  • Page 1 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Including RoboSHOT 12 HDBT, RoboSHOT 30 HDBT, RoboSHOT 12E HDBT, and RoboSHOT 30E HDBT Document 411-0003-30 Rev. E April 2019...

  • Page 2: Table Of Contents

    Contents Overview What's in this Guide Camera Features Unpacking the Camera A Quick Look at the Camera Front of the Camera Back of the Camera – RoboSHOT 12E HDBT and RoboSHOT 30E HDBT Back of the Camera – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT Installing the Camera Don’t Void Your Warranty! Before You Start...
  • Page 3 Adding Room Information to the Camera's Web Interface Saving (Exporting) or Restoring (Importing) a Camera Configuration Installing a Camera Firmware Update Rebooting the Camera Contacting Vaddio Technical Support Accessing the Diagnostic Logs Configuring Camera Behavior Setting the Custom Home Position and Other Preset Shots...
  • Page 4 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Additional Camera Behavior Settings Operating the Camera from the Web Interface Switching the Camera Off or On (Standby) Stop or Resume Sending Video (Mute) Moving the Camera Zooming In or Out Moving the Camera to a Preset Position Adjusting the Color and Lighting Telnet Command Reference camera home...
  • Page 5 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Troubleshooting and Care Check the Status Light First Check the Cables Next Power/Responsiveness Issues Video and Streaming Issues Camera Control and Other Issues Restoring Factory Settings from the Web Interface Restoring Factory Default Settings Via Hardware Operation, Storage, and Care Compliance and Conformity Statements FCC Part 15 Compliance...

  • Page 6: Overview

    Overview ® This guide covers the RoboSHOT HDBT cameras: RoboSHOT 12 HDBT, North America – 999-9960-000 (silver/black) RoboSHOT 12 HDBT, Europe/UK – 999-9960-001 (silver/black) RoboSHOT 12 HDBT, Australia/New Zealand – 999-9960-009 (silver/black) RoboSHOT 12E HDBT, North America – 999-99600-000 (black); 999-99600-000W (white) RoboSHOT 12E HDBT, Europe/UK –...

  • Page 7: What's In This Guide

    Installation Guide for RoboSHOT HDBT High-Performance PTZ Cameras, which covers unpacking, physical features, switch settings, installation, and initial power-up. Download manuals, dimensional drawings, and other information from www.vaddio.com/support. Camera Features HDBaseT camera with simultaneous HDMI and H.264 IP streaming (RTSP or RTMP) View the RTSP stream from the camera using any standards-based media viewer ®...

  • Page 8: Unpacking The Camera

    RoboSHOT 12E HDBT, Australia/New Zealand – 999-99600-009 (black), 999-99600-009W (white) RoboSHOT 12E HDBT camera, black or white Thin Profile Wall Mount with mounting hardware, black or white, depending on camera color Vaddio IR Remote Commander PoE+ mid-span power injector with AC cord set(s) Quick-start guide RoboSHOT 12 HDBT, North America –...

  • Page 9: Roboshot 12E Hdbt Onelink Hdmi System For Cisco Codecs, North America - 999-95750-400

    (white) RoboSHOT 30E HDBT camera (black or white) Thin Profile Wall Mount with mounting hardware, black or white, depending on camera color Vaddio IR Remote Commander PoE+ mid-span power injector with AC cord set(s) Quick-start guide RoboSHOT 30 HDBT, North America – 999-9963-000 (black), 999-9963-000W (white) RoboSHOT 30 HDBT, Europe and UK –...

  • Page 10: (Silver/Black)

    RoboSHOT 12 OneLINK HDMI System for Cisco Codecs, Europe/UK – 999-9575-401 (silver/black) RoboSHOT 12 HDBT camera Thin Profile Wall Mount with mounting hardware, black Vaddio IR Remote Commander OneLINK HDMI interface 48V power supply with AC cord set(s) 10.25 in. (26 cm) Cisco CAB-PHD4XS2-SPLIT cable 3 ft.

  • Page 11: Roboshot 12 Onelink Hdmi System For Polycom Codecs, North America - 999-9545-500

    RoboSHOT 12 OneLINK Bridge System for Cisco Codecs, Europe/UK – 999-9675-401 (silver/black) RoboSHOT 12 HDBT camera Thin Profile Wall Mount with mounting hardware, black Vaddio IR Remote Commander OneLINK Bridge interface 48V power supply with AC cord set(s) Phoenix-style connectors, qty. 4 10.25 in.

  • Page 12: Roboshot 12 Onelink Bridge System For Polycom Codecs, North America - 999-9645-500

    (black), 999-96450-501W (white) RoboSHOT 12E HDBT camera Thin Profile Wall Mount with mounting hardware, black or white, depending on camera color Vaddio IR Remote Commander OneLINK Bridge interface 48V power supply with AC cord set(s) 3-position Phoenix-style connectors, qty. 4 2 ft.

  • Page 13: A Quick Look At The Camera

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras A Quick Look at the Camera The cameras in the RoboSHOT line are similar in appearance. RoboSHOT 12 HDBT is silver, with a black base and stepped lens bezel RoboSHOT 30 HDBT is available in black or white, and has a fluted lens bezel RoboSHOT 12E HDBT and RoboSHOT 30E HDBT are available in black or white, and have smooth lens bezels The image below shows a RoboSHOT 30 HDBT camera.

  • Page 14: Back Of The Camera - Roboshot 12E Hdbt And Roboshot 30E Hdbt

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Back of the Camera – RoboSHOT 12E HDBT and RoboSHOT 30E HDBT Rear panel connections are identical for the RoboSHOT 12E HDBT and RoboSHOT 30E HDBT cameras. From left to right: OneLINK HDBaseT: RJ-45 connector. Connect to the network via PoE+ injector or OneLINK device for power, video, streaming, and control via the web interface or Telnet session.

  • Page 15: Back Of The Camera - Roboshot 12 Hdbt And Roboshot 30 Hdbt

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Back of the Camera – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT Rear panel connections are identical for the older RoboSHOT 12 HDBT and RoboSHOT 30 HDBT cameras. From left to right: 12 VDC, 3.0 A: EIAJ-04 jack for local power.

  • Page 16: Installing The Camera

    Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these things happen, return it to Vaddio for safety and functional testing. Caution If using a DC power supply with this product, use the power supply included with it or recommended for use with it.

  • Page 17: Installing The Wall Mount

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Prepare for a successful installation:  Be sure you can identify all cables correctly. Check Cat-5 cables for continuity. Ensure that the video resolution rotary switch and the DIP switches (if any) are set appropriately. Talk to the network administrator.

  • Page 18: Video Resolution Setting

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Video Resolution Setting All non-architectural RoboSHOT cameras use a rotary switch to set output resolution. Streaming resolution is set separately in the web interface. Set the desired video output resolution with the rotary switch before installing the camera. Note that the video resolutions are mapped differently on the rotary switch for the newer Elite-series cameras.

  • Page 19: Camera Behavior Settings - Roboshot 12 Hdbt And Roboshot 30 Hdbt

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Camera Behavior Settings – RoboSHOT 12 HDBT and RoboSHOT 30 HDBT Older RoboSHOT cameras use DIP switches to set camera behaviors; the RoboSHOT Elite series cameras set all camera behaviors in the web interface. A label on the bottom of the camera provides a quick reference for setting the switches.

  • Page 20: Serial Communication Settings

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras RS-232 Serial Communication Settings The RS-232 serial port (color-coded blue) provides a means of controlling the camera from a third-party device. Be sure the camera is set to the same baud rate as the external control device. If the camera is powered by a OneLINK device, an RS-232 port is available on the OneLINK for an external control device.

  • Page 21: Connecting The Camera

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Connecting the Camera Note Talk to the network administrator before you connect the equipment. If you install this equipment on a non-DHCP network (one that uses only static IP addresses), you may need to configure the camera with a static IP address before you connect it to the network.

  • Page 22: Basic Connections - Roboshot 12 Hdbt Or Roboshot 30 Hdbt

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Basic Connections – RoboSHOT 12 HDBT or RoboSHOT 30 HDBT This diagram shows a basic installation for a RoboSHOT 12 HDBT or RoboSHOT 30 HDBT camera.

  • Page 23: Basic Connections - Roboshot Hdbt With Camera Extension

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Basic Connections – RoboSHOT HDBT with Camera Extension This diagram shows a RoboSHOT 12 HDBT camera connected to a OneLINK HDMI interface to extend power, video, and control over a single cable. The RoboSHOT 12E HDBT, RoboSHOT 30 HDBT, and RoboSHOT 30E HDBT can be connected in the same way.

  • Page 24: Basic Connections - Roboshot Hdbt Basic Conference Setup

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Basic Connections – RoboSHOT HDBT Basic Conference Setup This diagram shows a RoboSHOT 12 HDBT camera with a OneLINK Bridge interface in a basic conference room installation. The RoboSHOT 12E HDBT, RoboSHOT 30 HDBT, and RoboSHOT 30E HDBT can be connected in the same way.

  • Page 25: Basic Connections - Roboshot Hdbt Camera With Third-Party Control And Power

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Basic Connections – RoboSHOT HDBT Camera with Third-Party Control and Power This example shows basic connections using a Crestron device. This diagram shows a RoboSHOT 12 HDBT camera. The RoboSHOT 12E HDBT, RoboSHOT 30 HDBT, and RoboSHOT 30E HDBT can be connected in the same way.

  • Page 26: Installing The Camera

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Installing the Camera Be sure you have already set the camera's switches. Caution Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment damage and will void the warranty.

  • Page 27: Powering Up The Camera

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Powering Up the Camera Connect camera power. The camera will run a self-test routine and move to its home position. This will take a few seconds.  When the camera is initialized and ready, video is available and the status light is blue. At this point, the camera is ready to accept control information.

  • Page 28: Using The Ir Remote

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Using the IR Remote The IR remote provides basic camera control. IR Remote Cheat Sheet What do you need to do? Button(s) Power on or standby Power (green button at top right) Select the camera to control (if Camera Select buttons 1 through 3 this remote controls more than...

  • Page 29: Ir Remote Details

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras IR Remote Details The Vaddio remote provides the following functions: Power – Switch the selected camera on or off. Power indicator – Lights momentarily when you press a button. Back Light – Use or turn off Back Light Compensation.

  • Page 30: Web Interface

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Web Interface The camera's web interface allows control via a network connection, using a browser. Password-protected pages provide administrative access to tasks such as setting passwords, changing the IP address, viewing diagnostics, and installing firmware updates. The user login (or guest access, if it is enabled) provides access to camera controls similar to those available from the IR remote.

  • Page 31: User Access

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras User Access By default, the web interface opens to the Controls page, but the camera can be configured to require a user login. The default user password is password, but this can be changed. Check with the system administrator if the camera's web interface requires you to log in.

  • Page 32: Administrative Access

    Room Labels page – Information to display on the web interface screens, including the conference room name and phone number and the in-house number for AV assistance. Help page – Tech support contact information and a link to the product information library on the Vaddio website.

  • Page 33: Web Interface Cheat Sheet

    Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Web Interface Cheat Sheet Where to find the camera controls you need right now. What controls do you need? Go to this screen Camera operation (any page) Stop sending video (video mute) Enter or exit standby mode Camera operation Controls (user or guest access)
  • Page 34 DHCP or static addressing Static: IP address, subnet mask, gateway Time zone and NTP server (source for system time/date) Networking Information about the camera location Room Labels Help desk phone number for end users Vaddio Technical Support contact information Help Diagnostic logs Diagnostics...
  • Page 35 Note Vaddio's RoboSHOT series cameras all have very similar web interfaces. Some of the screen shots in this manual may be from other models in the RoboSHOT series. For Non-DHCP Environments: Configuring the Device with a Static IP...
  • Page 36 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras To access the camera's Networking page during installation (skip this procedure if the camera has already been in service on this network): 1. Connect the camera according to the connection diagram, but do not connect the camera to the network.
  • Page 37 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras To configure the camera with a static IP address: 1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to assign. 2. On the Networking page, set IP Address to Static. 3.
  • Page 38 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Optional For DHCP Environments: Changing from a DHCP Address to a Static IP Address ETWORKING PAGE In a network that assigns IP addresses automatically, the camera's IP address may change from time to time.
  • Page 39 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Specifying Time Zone and NTP Server ETWORKING PAGE Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate. Specifying your time zone may make it easier to match logged events with other actions and external events.
  • Page 40 Consult your network security specialist before changing any of these settings. Note For best security, Vaddio strongly recommends changing the user and admin passwords from the default. Using the default passwords leaves the product vulnerable to tampering. Disabling Telnet Access...
  • Page 41 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Enabling or Requiring HTTPS ECURITY PAGE By default, the web interface uses the HTTP protocol. You can configure the camera's web interface to require a secure HTTPS connection instead. Caution Consult your network security professional to manage the camera's SSL certificate. Do not make any changes in the Certificate or Private Key text boxes without guidance from your organization's network security professional.
  • Page 42 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Adding Room Information to the Camera's Web Interface ABELS PAGE The information you enter on this page is displayed on every page of the web interface.
  • Page 43 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Saving (Exporting) or Restoring (Importing) a Camera Configuration YSTEM PAGE IRMWARE TAB You can import a configuration to several cameras if you need to configure them the same way. Cameras must be of the same model, and must have a compatible firmware version installed. Configuration data does not include passwords or unique information such as hostname.
  • Page 44 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Installing a Camera Firmware Update YSTEM PAGE IRMWARE TAB Caution The camera must remain connected to power and to the network during the update. Interrupting the update could make the camera unusable. 1.
  • Page 45 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Rebooting the Camera YSTEM PAGE IRMWARE TAB This can help if the camera stops responding as you expect. In the System Utilities section, select Reboot.
  • Page 46 You’ll find information for contacting Vaddio Technical Support on the Help page. The model identifier and the link for support information vary depending on the camera model. Accessing the Diagnostic Logs...
  • Page 47 Note Vaddio's RoboSHOT series cameras all have very similar web interfaces. Some of the screen shots in this manual may be from other models in the RoboSHOT series. Setting the Custom Home Position and Other Preset Shots AMERA PAGE The camera's default home position is 0°...
  • Page 48 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras To store a preset or custom home position: 1. Set up the shot. 2. Select Store to open the Store Preset dialog. 3. Select the preset to define. 4. Select Store with Current Color Settings to save the current CCU settings along with the camera position.
  • Page 49 AMERA PAGE No two rooms are exactly alike – but a lot of rooms are a lot alike. The technical folks at Vaddio (Scott, to be specific) have already set up presets for common lighting scenarios (CCU scenes) – Incandescent Hi, Incandescent Lo, Fluorescent Hi, Fluorescent Lo, and Outdoor.
  • Page 50 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Lighting Adjustments AMERA PAGE AND YSTEM PAGE ENERAL TAB The camera provides settings to compensate for common lighting problems. Auto Iris allows the camera to compensate automatically for the light level. Backlight Compensation reduces contrast to adjust for bright light behind the main subject of the shot.
  • Page 51 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Lighting and Image Quality Cheat Sheet Here are some tips for using the CCU settings for lighting and image quality. For more detailed information on each setting, see Lighting Adjustments Fine-Tuning Image Quality and Color.
  • Page 52 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Color Adjustment Cheat Sheet Here are some tips for using the color-related CCU settings. For more detailed information on each setting, Fine-Tuning Image Quality and Color. What do you need to correct? Make this adjustment: Colors look less vivid than they should Increase Chroma...
  • Page 53 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Adjusting the Focus AMERA PAGE Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. I know you already understand this, but I’m going to say it anyway: The + and – buttons don’t work when Auto Focus is selected.
  • Page 54 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Configuring IP Streaming TREAMING PAGE IP streaming is enabled by default. Just as your camera outputs video unless you mute it, the camera also streams except when you disable the stream. About IP Streaming Two IP streaming protocols are available: RTSP and RTMP.
  • Page 55 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Stopping the IP Stream TREAMING PAGE Just as the camera outputs video unless you mute it or put it in standby, the camera also streams except when you disable the stream. Options: To stop IP streaming entirely: Clear the Enable IP Streaming check box.
  • Page 56 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Setting up Streaming in Easy Mode TREAMING PAGE If you are not sure how to configure streaming settings, start with the Easy mode defaults. This configures most settings automatically. 1. Select Easy quality mode. 2.
  • Page 57 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Setting up Streaming in Custom Mode TREAMING PAGE 1. Select Custom quality mode. 2. Select the desired resolution. 3. Select the desired frame rate. 4. Select Constant or Variable bit rate. 5. Constant bit rate only: Set Max Bandwidth. 6.
  • Page 58 RTSP is the default streaming protocol. When IP streaming is enabled, the RTSP stream is automatically available at the streaming URL shown. RTSP port: Vaddio strongly recommends using the default RTSP port number. Path: The portion of the streaming URL that appears after the IP address. You may wish to change this to help identify the stream source –...
  • Page 59 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Configuring RTMP Streaming TREAMING PAGE To use RTMP streaming, you must have an account with a streaming service. To configure an RTMP streaming service: 1. Select RTMP streaming, and select Settings. 2. Expand the information box for the service. 3.
  • Page 60 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras To select the enabled RTMP streaming service: Expand the list of available streaming services, and select the one to use. Note When RTMP streaming is selected and a service is configured, the camera streams to that service until you stop the stream.
  • Page 61 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Speed Adjustments AMERA PAGE The following speed adjustments are available: Manual pan, tilt, and zoom speeds – Used when you control camera movements with the IR Remote Commander or the arrow buttons in the web interface Global Preset Non-Tri-Sync Speeds –...
  • Page 62 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Setting the Speed of Movements to Presets AMERA PAGE To set speeds for movements to presets: 1. Store presets at several points in the room, at different zoom levels, saving them without selecting the Tri-Sync option.
  • Page 63 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Adjusting Tri-Synchronous Motion Speed AMERA PAGE The Tri-Synchronous Motion algorithm calculates the pan, tilt and zoom speeds needed for the camera to move from one preset to the next so that all three movements begin together and arrive at the same time. You may need to experiment to find the best Tri-Sync speed setting.
  • Page 64 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Setting the Direction for Camera Movements AMERA PAGE By default, the arrow buttons on the remote and in the web interface show the direction you would see the camera move if you were looking the same direction as the camera. If a person facing the camera is controlling it with the remote, using the right arrow pans the camera to the person's left.
  • Page 65 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Reading the Camera's Switches , DIP S YSTEM PAGE WITCHES TAB Open the DIP Switches tab to see the camera's current switch settings and configure certain camera behaviors. Note: Sorry, you have to physically move the switch(es) on the back of the camera if you need to change them. This tab only controls the soft DIP switches.
  • Page 66 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Basic Camera Settings for RoboSHOT 12E HDBT and RoboSHOT 30E HDBT , DIP S YSTEM PAGE WITCHES TAB Basic settings for the RoboSHOT E-series cameras are on the lower row of soft DIP switches. These correspond to the physical switches on the older RoboSHOT cameras.
  • Page 67 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Additional Camera Behavior Settings , DIP S YSTEM PAGE WITCHES TAB Additional features are available on the upper row of soft DIP switches. These settings are the same for all cameras in the RoboSHOT HDBT family. LED color scheme –...
  • Page 68 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Operating the Camera from the Web Interface ONTROLS PAGE The Controls page does not require administrative access. If guest access is enabled, you do not need to log in to access this page. If guest access is disabled, you will need to log in as user. The Controls page provides most of the same controls as the IR Remote Commander.
  • Page 69 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Moving the Camera Use the arrow buttons for camera pan and tilt.  The center button moves the camera to the home position. Zooming In or Out Use the Zoom + button to zoom in and the Zoom  - button to zoom out. Moving the Camera to a Preset Position Presets are camera shots that have been stored.
  • Page 70 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Telnet Command Reference Vaddio's Telnet command protocol allows external devices to control the camera. Network connectivity and a Telnet client are required; Telnet port 23 is used. Telnet sessions require the administrator account login. ...
  • Page 71 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras camera home Moves the camera to its home position. Synopsis camera home Example >camera home > camera pan Moves the camera horizontally. Synopsis camera pan { left [<speed>] | right [<speed>] | stop | get | set } Options Moves the camera left.
  • Page 72 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras camera tilt Moves the camera vertically. Synopsis camera tilt{ up [<speed>] | down [<speed>] | stop | get | set} Options Moves the camera up. Moves the camera down. down speed <1 – 20> Optional: Specifies the tilt speed as an integer (1 to 20).
  • Page 73 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras camera zoom Zooms the camera in toward the subject or out away from the subject. Synopsis camera zoom { in [<speed>] | out [<speed>] | stop | get | set} Options Moves the camera in. Moves the camera out.
  • Page 74 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras camera focus Changes the camera focus. Synopsis camera focus { near [<speed>] | far [<speed> | stop | mode {get | auto | manual}} Options near Brings the focus nearer to the camera. Can only be used when camera is in manual mode.
  • Page 75 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras camera preset Moves the camera to the specified preset, or stores the current camera position and optionally CCU information, either with or without specifying that Tri-Synchronous Motion is to be used when moving to this position.
  • Page 76 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras camera ccu get Returns CCU (lighting and color) information. Synopsis camera ccu get <param> Options Returns all current CCU settings. auto_white_balance Returns the current state of the auto white balance setting (on or off). red_gain Returns red gain as an integer (0 to 255).
  • Page 77 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras camera ccu set Sets the specified CCU (lighting and color) information. Synopsis camera ccu set <param> <value> Options auto_white_balance {on | off} Sets the current state of the auto white balance setting (on or off). Auto white balance overrides red gain and blue gain manual settings.
  • Page 78 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras camera ccu scene Stores the current CCU scene or recalls the specified ccu scene. Synopsis camera ccu scene {recall {factory <1 – 6> | custom <1 – 3>} | store custom <1 – 3>} Options recall factory <1 –...
  • Page 79 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras camera standby Set or change camera standby status. Synopsis camera standby { get | off | on | toggle} Options Returns the camera's current standby state. Brings the camera out of standby (low power) mode.
  • Page 80 IP Preset_Quality Standard (Better) IP Preset_Resolution 720p IP Protocol RTSP IP URL vaddio-roboshot-hdbt-stream IP Video_Mode preset > Returns the current streaming settings. network settings get Returns the current network settings for MAC address, IP address, subnet mask, and gateway. Synopsis...
  • Page 81 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras network ping Sends an ICMP ECHO_REQUEST to the specified IP address or hostname. Synopsis network ping [count <count>] [size <size>] <string> Options <count> The number of ECHO_REQUEST packets to send. Default is five packets. <size>...
  • Page 82 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras system factory-reset Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory defaults on reboot. Synopsis system factory-reset { get | on | off} Options Returns the camera's current factory reset status.
  • Page 83 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras history Returns the most recently issued commands from the current Telnet session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information.
  • Page 84 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras help Displays an overview of the CLI syntax. Synopsis help Example help exit Ends the command session and then closes the socket. Synopsis exit Example exit...
  • Page 85 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras RS-232 Serial Command Reference ® The Vaddio RS-232 Serial Control Protocol is similar to the Sony VISCA command set in order to be compatible with several popular control devices.  Not all VISCA commands are supported, and there are Vaddio-specific commands in the following command and inquiry lists.
  • Page 86 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Command Set Command Command Packet Comments Pan-TiltDrive 8x 01 06 01 vv ww 03 01 FF vv= Pan speed (01h-18h) ww=Tilt speed  (01h-14h) Down 8x 01 06 01 vv ww 03 02 FF Left 8x 01 06 01 vv ww 01 03 FF Right...
  • Page 87 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Command Set Command Command Packet Comments CAM_Memory Reset 8x 01 04 3F 00 0p FF Corresponds to camera preset in Telnet API. Set standard 8x 01 04 3F 01 0p FF p= preset number(0h-0Fh) Set standard 8x 01 04 3F 21 0p FF qr= Speed(01h-18h)
  • Page 88 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Color and Light Management Commands Command Set Command Command Packet Comments CAM_WB Auto 8x 01 04 35 00 FF Normal auto Manual 8x 01 04 35 05 FF Manual control mode Corresponds to camera ccu set auto_white_balance in Telnet API. CAM_RGain Reset 8x 01 04 03 00 FF...
  • Page 89 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Command Set Command Command Packet Comments CAM_WD 8x 01 04 3D 02 FF Wide Dynamic Range On 8x 01 04 3D 03 FF Wide Dynamic Range Off Corresponds to camera ccu set wide_dynamic_range in Telnet API. May be unavailable on some cameras.
  • Page 90 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Shutter Speed Values (CAM_Shutter) 50/25 Value 60/59.94/30/29.97 fps 0x15 1/10000 1/10000 0x14 1/6000 1/6000 0x13 1/4000 1/3500 0x12 1/3000 1/2500 0x11 1/2000 1/1750 0x10 1/1500 1/1250 0x0F 1/1000 1/1000 0x0E 1/725 1/600 0x0D 1/500 1/425...
  • Page 91 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Iris Values (CAM_Iris) Value Iris 0x11 F1.6 0x10 0x0F F2.4 0x0E F2.8 0x0D F3.4 0x0C 0x0B F4.8 0x0A F5.6 0x09 F6.8 0x08 0x07 F9.6 0x06 0x05 0x00 CLOSED Iris Gain and Gain Limit Values (CAM_Gain) Iris Gain Iris Gain Limit Value...
  • Page 92 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Color and Light Management Inquiry Commands Inquiry Command Command Response Packet Comments CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto y0 50 05 FF Manual CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: Red gain CAM_BGainInq...
  • Page 93 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Other Inquiry Commands Inquiry Command Command Response Packet Comments CAM_PowerInq 8x 09 04 00 FF y0 50 02 FF y0 50 03 FF Off (standby) Corresponds to camera standby get in Telnet API CAM_IPAddress 8x 09 08 4E 00 00 y0 50 49 50 00 00 00 0p 0p...
  • Page 94 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Specifications Camera and image ® Image device RoboSHOT 12 HDBT: 1/2.8-Type Exmor CMOS sensor RoboSHOT 30 HDBT: 1/2.8-Type Exmor R™ backlit CMOS sensor RoboSHOT 12E HDBT and RoboSHOT 30E HDBT: 1/2.5-Type Exmor R back-lit CMOS sensor Video Resolutions 1080p/60, 59.94, 50, 30, 25...
  • Page 95 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Troubleshooting and Care Use this information to determine whether it's time to call Vaddio Technical Support. Check the Status Light First When the camera doesn't behave as you expect, check the indicator light before you do anything else.
  • Page 96 OneLINK module, the OneLINK is bad. Contact your reseller or Vaddio Technical Support. Caution: Do not connect the camera to the 48 VDC OneLINK power pack. This will damage the camera and void its warranty.
  • Page 97 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Video and Streaming Issues What is it doing? Possible causes Check and correct Blue or black video. The Video is muted. Select the Mute button in the web camera's web interface is interface.
  • Page 98 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Restoring Factory Settings from the Web Interface YSTEM PAGE IRMWARE TAB Sometimes it’s easiest to just start over. To restore the original factory settings…click Restore Factory Settings. This will overwrite everything you have customized – custom CCU scenes and presets, soft DIP switch settings, passwords, room labels, and more.
  • Page 99 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Operation, Storage, and Care For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not use any abrasive chemicals. Keep this device away from food and liquids. Do not operate or store the device under any of the following conditions: Temperatures above 40°C (104°F) or below 0°C (32°F) High humidity, condensing or wet environments...
  • Page 100 (2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment.
  • Page 101 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras European Compliance This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device.  In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...
  • Page 102 Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products. The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to repair.
  • Page 103 Initial shipments of equipment that are refused upon attempted delivery, for any reason, are subject to restocking charges. The Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future purchases of Vaddio product only.
  • Page 104 Returns must be made in the original Vaddio packaging with all original materials if at all possible. Vaddio products with missing original materials will be billed to the dealer at dealer price.
  • Page 105 Repair Charge Estimates: Estimates on repair charges for a specific problem will not be given before an RMA is issued and the actual product has been evaluated by a Vaddio technician. Repair estimates will be given after the repair department receives and evaluates the unit.
  • Page 106 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras Photo Credits This manual may include some or all of these photos. European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42, photographs the Earth through a window in the Cupola on the International Space Station By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats- gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990 Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of...
  • Page 107 45-47, 71 cheat sheet 23, 28, 46-47 blue 45, 47 color adjustment 47 iris 46 lighting and image quality 46 red 45, 47 Vaddio IR Remote Commander 23 gamma setting 45-46 web interface 28 getting help 41 chroma setting 45-47, 71-72...
  • Page 108 Complete Manual for RoboSHOT HDBT High-Performance PTZ Cameras guest access 35 location 8 meaning of colors 22, 90 lighting settings 44-45, 64, 71-73 HDMI Audio Enabled/Disabled setting 62 locations of connectors 9-10 HDMI resolution, setting 13 log files 41 Help page (web) 41 login 26-27 home position 42, 64, 66 admin 27...
  • Page 109 (low-power) state 63, 74 quantization (IP streaming setting) 52 start-up behavior, setting 42 quick reference 23, 28, 46-47 static IP address 30, 32-33 Vaddio IR Remote Commander 23 status light 8, 22, 62, 73, 90 web interface 28 color scheme 62 enabling/disabling 73...
  • Page 110 URL, RTSP streaming 53 USB streaming 49 user login 26, 35 changing 35 default 26 Vaddio IR Remote Commander 23 variable bit rate (IP streaming setting) 52 version, firmware 78 video mute 63 video resolution 13 VISCA commands 80, 82-83, 85-88 voilà, a small cat 92...
  • Page 111 ©2019 Legrand AV Inc. Vaddio is a registered trademark of Legrand AV Inc. All other brand names or marks are used for identification purposes and are trademarks of their respective owners. All patents are protected under existing designations. Other patents pending.

This manual is also suitable for:

Roboshot 12 hdbtRoboshot 30 hdbtRoboshot 12e hdbtRoboshot 30e hdbt

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