Related Manuals for VADDIO RoboSHOT 12 Series
Summary of Contents for VADDIO RoboSHOT 12 Series
- Page 1 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Camera Systems Including RoboSHOT QCCU, RoboSHOT QUSB, RoboSHOT QMini, RoboSHOT QDVI, RoboSHOT QSR, and RoboSHOT AVBMP Document 411-0025-30 Rev. B October 2018...
-
Page 2: Table Of Contents
Contents Overview What's in this Guide Camera Features Quick-Connect Features Quick-Connect Universal CCU (QCCU) Quick-Connect USB (QUSB) Quick-Connect USB Mini (QMini) Quick-Connect DVI/HDMI-SR (QDVI) Quick-Connect SR (QSR) Unpacking the Camera System A Quick Look at the Camera Front of the Camera Back of the Camera Camera Switch Settings DIP Switches: Camera Behavior Settings... - Page 3 Saving (Exporting) or Restoring (Importing) a Camera Configuration Rebooting the Camera Rebooting the Quick-Connect Device Installing a Camera Firmware Update Installing a Quick-Connect USB or Quick-Connect USB Mini Firmware Update Installing a Firmware Update on the Universal CCU Contacting Vaddio Technical Support Accessing the Diagnostic Logs...
- Page 4 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Configuring Camera Behavior Setting the Custom Home Position and Other Preset Shots Renaming Presets and Custom CCU Scenes Lighting and Color Adjustments: Setting up Custom CCU Scenes Color and Lighting Cheat Sheet Adjusting the Focus Setting the Speed for Manual Movements Setting the Direction for Camera Movements...
- Page 5 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras system factory-reset version history help exit RS-232 Serial Command Reference Camera Movement, Zoom, and Focus Commands Movement, Zoom, and Focus Inquiry Commands Color and Light Management Commands Shutter Speed Values (CAM_Shutter) Iris Values (CAM_Iris) Iris Gain and Gain Limit Values (CAM_Gain) Color and Light Management Inquiry Commands...
-
Page 6: Overview
Overview ® This guide covers the RoboSHOT 12 and RoboSHOT 30 robotic PTZ camera systems. RoboSHOT 12 and RoboSHOT 30 cameras must be used with a Quick-Connect device or with an AV Bridge MATRIX PRO. RoboSHOT 12 QCCU, North America – 999-9907-000 (silver/black) RoboSHOT 12 QCCU, Europe/UK –... -
Page 7: What's In This Guide
Installation Guide for RoboSHOT PTZ Camera Systems, which covers unpacking, physical features, switch settings, installation, and initial power-up. Download manuals, dimensional drawings, and other information from www.vaddio.com/support. Camera Features Powered by your choice of Quick-Connect device or by an AV Bridge MATRIX PRO for maximum flexibility in installation and output connectivity Full HD (native 1080p/60) with an Exmor®... -
Page 8: Quick-Connect Features
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Quick-Connect Features Quick-Connect devices provide power and connectivity for the RoboSHOT 12 and RoboSHOT 30 cameras. Tailored to specific environments and situations, they give the RoboSHOT cameras unparalleled flexibility. Quick-Connect Universal CCU (QCCU) Best for environments where lighting and color management are priorities, and for installations requiring long cabling distances. -
Page 9: Quick-Connect Usb Mini (Qmini)
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Quick-Connect USB Mini (QMini) Cost-effective USB 2.0 connectivity for soft conferencing applications, designed for environments where only one camera is needed. USB streaming/capture only Standard UVC drivers Up to 150 ft (45 m) cabling distance Compact form factor Quick-Connect DVI/HDMI-SR (QDVI) Connectivity solution for use with legacy equipment. -
Page 10: Unpacking The Camera System
RoboSHOT 12 AVBMP, worldwide – 999-9900-500 RoboSHOT 12 Camera Thin Profile Wall Mount with mounting hardware, black (535-2000-240) Vaddio IR Remote Commander (998-2100-000) Quick-Start Guide RoboSHOT 30 AVBMP, black, worldwide – 999-9910-500 RoboSHOT 30 AVBMP, white, worldwide – 999-9910- 500W RoboSHOT 30 Camera... - Page 11 Zealand – 999-9917-009W RoboSHOT 30 Camera Thin Profile Wall Mount with mounting hardware, black (535-2000-240) or white (535-2000-240W), depending on camera color Vaddio IR Remote Commander (998-2100-000) Quick-Connect Universal CCU Cat-5 Interface (QCCU) 36V power supply with AC cord set(s) Rack mounting brackets, qty. 2 (not shown) Quick-Start Guides...
- Page 12 Zealand – 999-9919-009W RoboSHOT 30 camera Thin Profile Wall Mount with mounting hardware, black (535-2000-240) or white (535-2000-240W), depending on camera color Vaddio IR Remote Commander (998-2100-000) Quick-Connect USB Interface (QUSB) 24V power supply with AC cord set(s) Quick-Start Guides Rubber feet for QUSB unit, qty. 4 (not shown) 6 ft.
- Page 13 Zealand – 999-9911-009W RoboSHOT 30 camera Thin Profile Wall Mount with mounting hardware, black (535-2000-240) or white (535-2000-240W), depending on camera color Vaddio IR Remote Commander (998-2100-000) Quick-Connect USB Mini Interface (QMini) 24V power supply with AC cord set(s) Quick-Start Guides 6 ft. (1.8 m) USB 2.0 cable, type A to B EZCamera RS-232 Control Adapter (998-1001-232) RoboSHOT 12 QDVI System, North America –...
- Page 14 Zealand – 999-9916-009W RoboSHOT 30 camera Thin Profile Wall Mount with mounting hardware, black (535-2000-240) or white (535-2000-240W), depending on camera color Vaddio IR Remote Commander (998-2100-000) Quick-Connect DVI/HDMI SR Interface (QDVI) 24V power supply with AC cord set(s) Quick-Start Guides Rubber feet for QDVI unit, qty. 4 (not shown)
- Page 15 Zealand – 999-9915-009W RoboSHOT 30 camera Thin Profile Wall Mount with mounting hardware, black (535-2000-240) or white (535-2000-240W), depending on camera color Vaddio IR Remote Commander (998-2100-000) Quick-Connect SR Interface (QSR) 24V power supply with AC cord set(s) Quick-Start Guides Rubber feet for QSR unit, qty. 4 (not shown)
-
Page 16: A Quick Look At The Camera
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras A Quick Look at the Camera The 12x and 30x models are similar. The 12x model is the camera on the left in the photo. Front of the Camera Camera and Zoom Lens: The 12 and 30 models use different optical components. -
Page 17: Back Of The Camera
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Back of the Camera Rear panel connections are identical for the RoboSHOT 12 and RoboSHOT 30 cameras. Network RJ-45 connector: Connect to the network for control via the web interface or Telnet session. HD Video Select switch: Select the HD video output resolution. -
Page 18: Camera Switch Settings
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Camera Switch Settings RoboSHOT cameras use DIP switches to set camera behaviors, and a rotary switch to set the video resolution. A label on the bottom of the camera provides a quick reference for setting the switches. Set the switches appropriately before mounting the camera. -
Page 19: Video Resolution
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Video Resolution Set the desired output resolution for the camera with the rotary switch. Switch positions D through F are not used. Note The Quick-Connect Universal CCU supports frame rates of 50 fps and above. Switch selections 9 through C are valid for the camera but not supported on the QCCU. -
Page 20: A (Quick) Look At The Quick-Connect Devices
The RoboSHOT cameras are also sold as RoboSHOT AVBMP cameras. These do not use Quick- Connect devices, but connect directly to a Vaddio AV Bridge MATRIX PRO, which provides connectivity for up to three RoboSHOT cameras. Refer to the AV Bridge MATRIX PRO documentation for more... -
Page 21: The Quick-Connect Universal Ccu Interface
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras The Quick-Connect Universal CCU Interface This interface combines a versatile connectivity solution with a broadcast-quality camera control unit (CCU). It is the best choice for environments where lighting and color management are priorities and installations requiring long cabling distances. - Page 22 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Back panel features: Power input – Connect only the 36VDC, 2.78 Amp power supply provided with the Universal CCU. Recessed white button – Press to execute a factory reset; press and hold to enter boot loader mode. 36 VDC to Camera (red) –...
-
Page 23: Switch Settings For The Universal Ccu
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Switch Settings for the Universal CCU The default position for DIP switches on the Universal CCU is down. On RoboSHOT cameras, the default position is up. Please double-check switch positions on both units if the camera does not perform as expected. -
Page 24: The Quick-Connect Usb Interface
5-position DIP switch – Setting for HDMI color space; firmware update configuration; factory reset. RS-232 In – Camera control input from a Vaddio joystick controller or other controller. EZ-Power Video – Power to the camera and video from the camera. -
Page 25: Switch Settings For The Quick-Connect Usb
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Switch Settings for the Quick-Connect USB The default position for DIP switches on the Quick-Connect USB is up, as it is on RoboSHOT cameras. Switch 3: UP for HDMI (YCbCr) color space DOWN for DVI (sRGB) color space Switch 4: UP for normal operation... -
Page 26: The Quick-Connect Dvi/Hdmi-Sr Interface
Color Space – Toggles between HDMI YCbCr and sRGB (RGBHV) color space to accommodate either HDMI or DVI-D monitors. RS-232 Control Input – Camera control input from a Vaddio joystick controller or other controller. RS-232 Control Out to Camera – Control signals to the camera. -
Page 27: The Quick-Connect Sr Interface
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras The Quick-Connect SR Interface This interface provides basic connectivity to older equipment. Back panel features: 24 VDC 2.0 A power connector – Connect only the power supply shipped with the Quick-Connect. EZ-Camera Power &... -
Page 28: Installing The Camera And Quick-Connect Device
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these things happen, return it to Vaddio for safety and functional testing. Use the power source included with or recommended for use with this product. Using the wrong power supply will void the warranty, and can create unsafe operating conditions or damage the product. -
Page 29: Before You Start
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Before You Start Things to keep in mind when deciding where to install the camera: Consider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions. If the IR Remote Commander will be used, ensure that nothing blocks the IR lens in the camera's base. Ensure that the camera body can move freely and point away from the ceiling and lights. -
Page 30: Installing The Quick-Connect Device
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Installing the Quick-Connect Device If you are installing the RoboSHOT camera with a Universal CCU or other Quick-Connect device, mount the Quick-Connect device appropriately. Follow the instructions provided with the mounting solution. The Universal CCU may be mounted in a rack using the rack mounting brackets provided. - Page 31 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Determine what you need to do to prevent IP address conflicts: Installing two or more cameras on a non-DHCP network: configure each camera with a static IP address before connecting it to the network. Installing the camera with a Quick-Connect USB or Quick-Connect USB Mini on a non-DHCP network: configure the camera with a static IP address before connecting it to the network.
-
Page 32: Basic Connections: Roboshot Qccu System
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Basic Connections: RoboSHOT QCCU System RoboSHOT QCCU systems ship with the camera and a Quick-Connect Universal CCU (QCCU). The QCCU powers the camera and provides fine control over color and lighting (CCU) adjustments. This system is designed for a live production environment and is typically installed with a camera controller and multi-view preview monitor. -
Page 33: Basic Connections: Roboshot Qusb System
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Basic Connections: RoboSHOT QUSB System RoboSHOT QUSB systems ship with a USB 2.0 cable to connect the Quick-Connect USB to a computer running a soft conferencing application. The Quick-Connect USB provides connections for a camera controller or other control device, and HDMI and YPbPr (analog component video) outputs to display video from the camera (near-end video). -
Page 34: Basic Connections: Roboshot Qmini System
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Basic Connections: RoboSHOT QMini System RoboSHOT QMini systems ship with a USB 2.0 cable to connect the Quick-Connect USB Mini to a computer running a soft conferencing application. The Quick-Connect USB Mini provides power and connectivity to the camera, and brings the camera's video to the computer via USB connection. -
Page 35: Basic Connections: Roboshot Qdvi System
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Basic Connections: RoboSHOT QDVI System The Quick-Connect DVI/HDMI-SR provides power and control to the camera, brings camera video to the connected display, and offers daisy-chaining capability for legacy equipment. DVI/HDMI and YPbPr (analog component video) outputs accommodate older displays. -
Page 36: Basic Connections: Roboshot Avbmp
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Basic Connections: RoboSHOT AVBMP RoboSHOT AVBMP cameras ship with a remote and a wall mount. Connect the camera to an AV Bridge MATRIX PRO for power, control, and connectivity. Up to three cameras can be connected at once. -
Page 37: Rs-232 Serial Communication
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras RS-232 Serial Communication The RS-232 serial port (color-coded blue) near the center of the camera's back panel provides another means of controlling the camera. Speed and Encoding Specification Value Communication Speed 9600 or 38400 baud, switch- selectable... -
Page 38: Installing The Camera
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Installing the Camera Be sure you have already set the camera's switches. If you are installing the camera with a Quick-Connect USB or Quick-Connect USB Mini on a network that uses static IP addressing (a non-DHCP network), be sure you have already configured the camera appropriately for the network. -
Page 39: Powering Up The Camera
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Powering Up the Camera Connect power to the device that powers the camera – Universal CCU, Quick-Connect device, or AV Bridge MATRIX PRO. The device and the camera will initialize. This will take a few seconds. When the camera is initialized and ready, its front indicator is blue. -
Page 40: Using The Ir Remote
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Using the IR Remote The IR remote provides basic camera control for end users. IR Remote Cheat Sheet What do you need to do? Button(s) Power on or standby Power (green button at top right) Select the camera to control (if this Camera Select buttons 1 through 3 (second row of... -
Page 41: Ir Remote Details
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras IR Remote Details The Vaddio remote provides the following functions: Power – Switch the selected camera on or off. Power indicator – Lights momentarily when you press a button. -
Page 42: Web Interface
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Web Interface The camera's web interface allows control via a network connection, using a browser. Password-protected pages provide administrative access to tasks such as setting passwords, changing the IP address, viewing diagnostics, and installing firmware updates. -
Page 43: User Access
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras User Access By default, the web interface opens to the Controls page, but the camera can be configured to require a user login. The default user password is password, but this can be changed. Check with the system administrator if the camera's web interface requires you to log in. -
Page 44: Administrative Access
Your camera's web interface may look somewhat different from this image. Note For best security, Vaddio strongly recommends changing the user and admin passwords from the default. Using the default passwords leaves the product vulnerable to tampering. As Admin, you have access to the following pages: Camera –... -
Page 45: Working With The Quick-Connect Device's Web Interface
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Working with the Quick-Connect Device's Web Interface Quick-Connect USB and Quick-Connect USB Mini devices have their own web interfaces. Other Quick- Connect devices have no network connectivity, so they do not have web interfaces and do not need to be configured for your environment. -
Page 46: Accessing The Web Interface For The Quick-Connect Usb Or Quick-Connect Usb Mini
The camera controls were designed to be used with older cameras that lacked web interfaces. When using a Quick-Connect device with a RoboSHOT camera, Vaddio recommends using the Quick-Connect device's web interface only for managing the Quick-Connect device itself. -
Page 47: Web Interface Cheat Sheet
Time zone and NTP server (source for system time/date) Information about the camera location Room Labels Help desk phone number for end users Vaddio Technical Support contact information Help Diagnostic logs Diagnostics The structure of the Quick-Connect USB and Quick-Connect USB Mini web interfaces is nearly identical to... -
Page 48: System Administration
Diagnostics – Logs to help Vaddio Technical Support troubleshoot issues Note Vaddio's RoboSHOT series cameras all have very similar web interfaces. Some of the screen shots in this manual may be from other models in the RoboSHOT series. Note Quick-Connect USB and Quick-Connect USB Mini devices provide a web interface that allows them to be configured and managed separately. -
Page 49: Configuring The Camera With A Static Ip Address
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Configuring the Camera with a Static IP Address ETWORKING PAGE Caution Consult your IT department before editing network settings. Errors in network configuration can make the camera inaccessible from the network. Do not change DHCP/Static addressing, IP address, subnet mask, or gateway unless you are very familiar with the characteristics and configuration of the network where you install the camera. - Page 50 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras To access the camera's Networking page during installation (skip this procedure if the camera has already been in service on this network): 1. Connect the camera to the Quick-Connect device according to the appropriate connection diagram, but do not connect the camera to the network.
-
Page 51: Configuring The Quick-Connect Usb Device With A Static Ip Address
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras To configure the camera with a static IP address: 1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to assign. If you are connecting a camera with a Quick-Connect USB device, get the same information for both. The camera and the Quick-Connect device must have different IP addresses. - Page 52 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras 1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to assign, if you have not done so already. 2. Connect the network port on the Quick-Connect USB to the network port on a computer. Depending on the computer, you may need a crossover cable.
-
Page 53: Changing The Camera's Hostname
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Changing the Camera's Hostname ETWORKING PAGE If your network supports hostname resolution, you may find it convenient to change the camera's hostname to something easy to remember, such as camera-center-boardroom. Work with your IT department to ensure that the new hostname conforms to the organization's naming conventions. -
Page 54: Changing To A Static Ip Address In A Dhcp Network
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Changing to a Static IP Address in a DHCP Network ETWORKING PAGE In a network that assigns IP addresses automatically, the camera's IP address may change from time to time. -
Page 55: Specifying Time Zone And Ntp Server
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Specifying Time Zone and NTP Server ETWORKING PAGE Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate. Specifying your time zone may make it easier to match logged events with other actions and external events. -
Page 56: Managing Access And Passwords
Consult your network security specialist before changing any of these settings. Note For best security, Vaddio strongly recommends changing the user and admin passwords from the default. Using the default passwords leaves the product vulnerable to tampering. Disabling Telnet Access... -
Page 57: Setting The Admin Password On The Quick-Connect Device
Note For best security, Vaddio strongly recommends changing the user and admin passwords from the default. Using the default passwords leaves the product vulnerable to tampering. Be sure you have a way to remember the Admin password if you change it. -
Page 58: Adding Room Information To The Camera's Web Interface
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Adding Room Information to the Camera's Web Interface ABELS PAGE The information you enter on this page is displayed on every page of the web interface. Adding Room Information to the Quick-Connect Device's Web Interface ABELS PAGE UICK ONNECT WEB INTERFACE... -
Page 59: Saving (Exporting) Or Restoring (Importing) A Camera Configuration
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Saving (Exporting) or Restoring (Importing) a Camera Configuration YSTEM PAGE IRMWARE TAB You can import a configuration to several cameras if you need to configure them the same way. Cameras must be of the same model, and must have a compatible firmware version installed. -
Page 60: Rebooting The Camera
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Rebooting the Camera YSTEM PAGE IRMWARE TAB This can help if the camera stops responding as you expect. In the System Utilities section, select Reboot. Rebooting the Quick-Connect Device YSTEM PAGE UICK ONNECT WEB INTERFACE... -
Page 61: Installing A Camera Firmware Update
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Installing a Camera Firmware Update YSTEM PAGE IRMWARE TAB 1. Download the firmware and its release notes. 2. Select Choose File, then browse to the downloaded firmware and select it. The filename ends with .p7m. -
Page 62: Installing A Quick-Connect Usb Or Quick-Connect Usb Mini Firmware Update
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Installing a Quick-Connect USB or Quick-Connect USB Mini Firmware Update YSTEM PAGE UICK ONNECT WEB INTERFACE The procedure for updating the firmware on a Quick-Connect USB or Quick-Connect USB Mini device is similar to the procedure for updating the camera's firmware. -
Page 63: Installing A Firmware Update On The Universal Ccu
1. Download the firmware and its release notes. The release notes include detailed instructions on installing the firmware. 2. If you have Vaddio Loader installed on your computer, check the version (Help::About). If you have a version earlier than what is specified in the Universal CCU release notes, uninstall it. -
Page 64: Contacting Vaddio Technical Support
If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual), we are here to help. You’ll find information for contacting Vaddio Technical Support on the Help page. The link for support information varies depending on the camera model. Accessing the Diagnostic Logs IAGNOSTICS PAGE When you contact Vaddio technical support, your support representative may ask you to download and email the log file available from the Diagnostics page. -
Page 65: Configuring Camera Behavior
Note Vaddio's RoboSHOT series cameras all have very similar web interfaces. Some of the screen shots in this manual may be from other models in the RoboSHOT series. Setting the Custom Home Position and Other Preset Shots AMERA PAGE The camera's default home position is 0°... -
Page 66: Renaming Presets And Custom Ccu Scenes
AMERA PAGE No two rooms are exactly alike – but a lot of rooms are a lot alike. The technical folks at Vaddio (Scott, to be specific) have already set up presets for common lighting scenarios (CCU scenes) – Incandescent Hi, Incandescent Lo, Fluorescent Hi, Fluorescent Lo, and Outdoor. - Page 67 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras To make the initial adjustments: Click one of the active CCU scene buttons to load a CCU scene into the camera. To set up custom color and lighting settings: 1.
-
Page 68: Color And Lighting Cheat Sheet
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Color and Lighting Cheat Sheet Here are some tips for fine-tuning CCU settings. What do you need to correct? Make this adjustment: The image is too dark Increase Iris (lower F-stop value) Increase Iris Gain The image looks washed out or faded Decrease Iris (higher F-stop value) -
Page 69: Adjusting The Focus
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Adjusting the Focus AMERA PAGE Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. I know you already understand this, but I’m going to say it anyway: The + and – buttons don’t work when Auto Focus is selected. -
Page 70: Setting The Direction For Camera Movements
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Setting the Direction for Camera Movements AMERA PAGE By default, the arrow buttons on the remote and in the web interface show the direction you would see the camera move if you were looking the same direction as the camera. If a person facing the camera is controlling it with the remote, using the right arrow pans the camera to the person's left. -
Page 71: Reading The Camera's Switches
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Reading the Camera's Switches , DIP S YSTEM PAGE WITCHES TAB Open the DIP Switches tab to see the camera's current switch settings and configure certain camera behaviors. Note: Sorry, you have to physically move the switches on the back of the camera if you need to change the rear DIP switch or rotary switch settings shown on this tab. -
Page 72: Configuring Streaming (Quick-Connect Usb Or Quick-Connect Usb Mini)
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Configuring Streaming (Quick-Connect USB or Quick-Connect USB Mini) TREAMING PAGE UICK ONNECT WEB INTERFACE The Quick-Connect USB and Quick-Connect USB Mini devices provide streaming capability for RoboSHOT cameras. Quick-Connect USB Mini: USB 2.0 streaming only Quick-Connect USB: USB 2.0 or IP (H.264) streaming;... - Page 73 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras To configure IP streaming (Quick-Connect USB only): 1. Select the desired video resolution. This cannot be higher than the video resolution set on the camera. Video resolution determines the size of the media player window displaying the stream on people's computers.
-
Page 74: Managing Lighting And Color Adjustments With The Universal Ccu
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Managing Lighting and Color Adjustments with the Universal CCU RoboSHOT cameras offer lighting and color adjustments through the web interface; the Universal CCU provides direct access to these adjustments at any time. A Quick Look at the Menu Controls Scenes buttons –... - Page 75 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras To work with items on other menus: 1. Turn the knob to navigate from the home menu to the item you need to change. The @ symbol indicates the menu item to which you have navigated.
-
Page 76: Adjusting Color
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Adjusting Color Color and Lighting Cheat Sheet provides information on correcting specific issues. To calibrate the camera and use the automated capabilities: 1. Ensure that Auto White Balance (the AUTO button under W BAL) is off. 2. -
Page 77: Working With Custom Scenes
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Working with Custom Scenes You can store up to three customized sets of lighting and color adjustments (CCU scenes) so you can use them whenever you need them. To store a scene: 1. -
Page 78: Adjusting The Front Panel Display
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Adjusting the Front Panel Display Depending on the lighting conditions where the Universal CCU is installed, you may choose to adjust the front panel display. The display menu is only available when DIP switch 5 is up. Note Disconnect power before changing the position of the DIP switch. -
Page 79: Operating The Camera From The Web Interface
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Operating the Camera from the Web Interface ONTROLS PAGE The Controls page provides most of the same controls as the IR Remote Commander. If guest access is disabled, you will need to log in as user to access these controls. Move to camera presets, if any have been stored Pan, tilt, zoom, or return it to its home position Put the camera in standby or bring it back to the ready state... -
Page 80: Moving The Camera
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Moving the Camera Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position. Zooming In or Out Use the Zoom + button to zoom in and the Zoom - button to zoom out. Moving the Camera to a Preset Position Presets are camera shots that have been stored. -
Page 81: Telnet Command Reference
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Telnet Command Reference Vaddio's Telnet command protocol is a high-level, text-based command line interface that allows an external device (such as the AV Bridge MATRIX PRO) to control the camera. A Telnet client and network connectivity are required;... -
Page 82: Camera Home
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras camera home Moves the camera to its home position. RoboSHOT AVBMP only: Specify camera1, camera2, or camera3. Synopsis camera home Example >camera home > camera pan Moves the camera horizontally. RoboSHOT AVBMP only: Specify camera1, camera2, or camera3. -
Page 83: Camera Tilt
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras camera tilt Moves the camera vertically. RoboSHOT AVBMP only: Specify camera1, camera2, or camera3. Synopsis camera tilt{ up [<speed>] | down [<speed>] | stop | get | set} Options Moves the camera up. Moves the camera down. -
Page 84: Camera Zoom
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras camera zoom Zooms the camera in toward the subject or out away from the subject. RoboSHOT AVBMP only: Specify camera1, camera2, or camera3. Synopsis camera zoom { in [<speed>] | out [<speed>] | stop | get | set} Options Moves the camera in. -
Page 85: Camera Focus
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras camera focus Changes the camera focus. RoboSHOT AVBMP only: Specify camera1, camera2, or camera3. Synopsis camera focus { near [<speed>] | far [<speed> | stop | mode {get | auto | manual}} Options near Brings the focus nearer to the camera. -
Page 86: Camera Preset
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras camera preset Moves the camera to the specified preset, or stores the current camera position and optionally CCU information, either with or without specifying that Tri-Synchronous Motion is to be used when moving to this position. -
Page 87: Camera Ccu Get
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras camera ccu get Returns CCU (lighting and color) information. RoboSHOT AVBMP only: Specify camera1, camera2, or camera3. Synopsis camera ccu get <param> Options Returns all current CCU settings. auto_white_balance Returns the current state of the auto white balance setting (on or off). -
Page 88: Camera Ccu Set
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras camera ccu set Sets the specified CCU (lighting and color) information. RoboSHOT AVBMP only: Specify camera1, camera2, or camera3. Synopsis camera ccu set <param> <value> Options auto_white_balance {on | off} Sets the current state of the auto white balance setting (on or off). -
Page 89: Camera Ccu Scene
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras camera ccu scene Stores the current CCU scene or recalls the specified ccu scene. RoboSHOT AVBMP only: Specify camera1, camera2, or camera3. Synopsis camera ccu scene {recall {factory <1 - 6> | custom <1 - 3>} | store custom <1 - 3>} Options recall factory <1 - 6>... -
Page 90: Camera Standby
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras camera standby Set or change camera standby status. RoboSHOT AVBMP only: Specify camera1, camera2, or camera3. Synopsis camera standby { get | off | on | toggle} Options Returns the camera's current standby state. Brings the camera out of standby (low power) mode. -
Page 91: Network Ping
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras network ping Sends an ICMP ECHO_REQUEST to the specified IP address or hostname. Synopsis network ping [count <count>] [size <size>] <destination-ip> Options <count> The number of ECHO_REQUEST packets to send. -
Page 92: System Factory-Reset
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras system factory-reset Gets or sets the factory reset status. When the factory reset status is on, the system resets to factory defaults on reboot. Synopsis system factory-reset { get | on | off} Options Returns the camera's current factory reset status. -
Page 93: History
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras history Returns the most recently issued commands from the current Telnet session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information. -
Page 94: Rs-232 Serial Command Reference
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras RS-232 Serial Command Reference ® The Vaddio RS-232 Serial Control Protocol is similar to the Sony VISCA command set in order to be compatible with several popular control devices. Not all VISCA commands are supported, and there are Vaddio-specific commands in the following command and inquiry lists. - Page 95 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Command Set Command Command Packet Comments Pan-TiltDrive 8x 01 06 01 vv ww 03 01 FF vv= Pan speed (01h-18h) ww=Tilt speed (01h-14h) Down 8x 01 06 01 vv ww 03 02 FF Left 8x 01 06 01 vv ww 01 03 FF Right...
-
Page 96: Movement, Zoom, And Focus Inquiry Commands
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Command Set Command Command Packet Comments CAM_Memory Reset 8x 01 04 3F 00 0p FF Corresponds to camera preset in Telnet API. Set standard 8x 01 04 3F 01 0p FF p= preset number(0h-0Fh) Set standard 8x 01 04 3F 21 0p FF... -
Page 97: Color And Light Management Commands
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Color and Light Management Commands Command Set Command Command Packet Comments CAM_WB Auto 8x 01 04 35 00 FF Normal auto Manual 8x 01 04 35 05 FF Manual control mode Corresponds to camera ccu set auto_white_balance in Telnet API. - Page 98 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Command Set Command Command Packet Comments CAM_BackLight 8x 01 04 33 02 FF Backlight compensation On/Off 8x 01 04 33 03 FF Corresponds to camera ccu set backlight_compensation in Telnet API. CAM_WD 8x 01 04 3D 02 FF Wide Dynamic Range On...
-
Page 99: Shutter Speed Values (Cam_Shutter)
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Shutter Speed Values (CAM_Shutter) 50/25 Value 60/59.94/30/29.97 fps 0x15 1/10000 1/10000 0x14 1/6000 1/6000 0x13 1/4000 1/3500 0x12 1/3000 1/2500 0x11 1/2000 1/1750 0x10 1/1500 1/1250 0x0F 1/1000 1/1000 0x0E 1/725 1/600... -
Page 100: Iris Values (Cam_Iris)
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Iris Values (CAM_Iris) Value Iris 0x11 F1.6 0x10 0x0F F2.4 0x0E F2.8 0x0D F3.4 0x0C 0x0B F4.8 0x0A F5.6 0x09 F6.8 0x08 0x07 F9.6 0x06 0x05 0x00 CLOSED Iris Gain and Gain Limit Values (CAM_Gain) Iris Gain Iris Gain Limit Value... -
Page 101: Color And Light Management Inquiry Commands
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Color and Light Management Inquiry Commands Inquiry Command Command Response Packet Comments CAM_WBModeInq 8x 09 04 35 FF y0 50 00 FF Auto y0 50 05 FF Manual CAM_RGainInq 8x 09 04 43 FF y0 50 00 00 0p 0q FF pq: Red gain... -
Page 102: Other Commands
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Other Commands Command Set Command Command Packet Comments CommandCancel 8x 2p FF p= socket (1 or 2) CAM_Power 8x 01 04 00 02 FF Power on 8x 01 04 00 03 FF Power off Corresponds to camera standby in Telnet API. -
Page 103: Specifications
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Specifications RoboSHOT 12 and RoboSHOT 30 Cameras Camera and image ® Image device 1/2.8-Type Exmor CMOS sensor Pixels 2.14 million (effective), 2.38 million (total) Video Resolutions 1080p/60, 59.94, 50, 30, Video Aspect Ratio 16:9 for all resolutions 1080i/60, 59.94, 50... -
Page 104: Quick-Connect Devices
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Quick-Connect Devices Universal CCU Video Outputs HD-YPbPr on DE-15-F connector HDMI on HDMI-F connector HD-SDI on Edge Mount Carrier Class, Gold BNC-F (3Gb/s Single Link 1080p/60 HD-SDI) Compatible with RoboSHOT 12, RoboSHOT 30, PowerVIEW series, and ClearView series cameras. - Page 105 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Quick-Connect DVI/HDMI-SR Video Outputs Compatible with RoboSHOT 12, RoboSHOT 30, PowerVIEW series, and ClearView series cameras. Maximum Cable Power Length Height 1 RU / 1.72 in. (4.4 cm) Width Depth Weight Operating/storage temperature...
-
Page 106: Troubleshooting And Care
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Troubleshooting and Care Stuff happens – we get it. Use this information to determine whether it's time to call Vaddio Technical Support. Check the Status Light First When the camera doesn't behave as you expect, check the indicator light before you do anything else. -
Page 107: Video Issues
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Video Issues What is it doing? Possible causes Check and correct No video signal or black The camera is set to a resolution Disconnect power, change the video. The camera's web not supported on the Quick- resolution to one that is supported on interface is available and... -
Page 108: Status Light
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras What is it doing? Possible causes Check and correct The camera responds to The camera is not using the IP Press the Data Screen button on the the remote but the web address you browsed to. -
Page 109: Restoring Factory Settings From The Web Interface
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Restoring Factory Settings from the Web Interface YSTEM PAGE IRMWARE TAB Sometimes it’s easiest to just start over. To restore the original factory settings…click Restore Factory Settings. This will overwrite everything you have customized – custom CCU scenes and presets, soft DIP switch settings, passwords, room labels, and more. -
Page 110: Operation, Storage, And Care
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Operation, Storage, and Care For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not use any abrasive chemicals. Keep this device away from food and liquids. -
Page 111: Compliance Statements And Declarations Of Conformity
(2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment. -
Page 112: European Compliance
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras European Compliance This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ... -
Page 113: Compliance Statements And Declarations Of Conformity For Quick-Connect Devices
(2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment. -
Page 114: European Compliance
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras European Compliance This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ... -
Page 115: Warranty And Return Policy
Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products. The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to repair. - Page 116 Initial shipments of equipment that are refused upon attempted delivery, for any reason, are subject to restocking charges. The Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future purchases of Vaddio product only.
- Page 117 Returns must be made in the original Vaddio packaging with all original materials if at all possible. Vaddio products with missing original materials will be billed to the dealer at dealer price.
- Page 118 Repair Charge Estimates: Estimates on repair charges for a specific problem will not be given before an RMA is issued and the actual product has been evaluated by a Vaddio technician. Repair estimates will be given after the repair department receives and evaluates the unit.
-
Page 119: Photo Credits
Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras Photo Credits This manual may include some or all of these photos. European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42, photographs the Earth through a window in the Cupola on the International Space Station By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats- gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990 Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of... -
Page 120: Index
24 Quick-Connect SR (QSR) 22 cheat sheet 35, 42, 63 Quick-Connect USB (QUSB) 19 Vaddio IR Remote Commander 35 Quick-Connect USB Mini (QMini) 20 web interface 42 anatomy of the Universal CCU (QCCU) 16 chroma setting 62-63, 69, 82-83... - Page 121 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras default 37-39, 87, 104 meaning of colors 34, 103 admin password 39 information, conference room 53 IP address, camera 37 installation, typical 27-31 settings, restoring 87, 104 RoboSHOT AVBMP 31 user password 38 RoboSHOT QCCU system 27 detail setting 62-63, 69, 82-83...
- Page 122 USB Mini (QMini) 4, 20, 29, 40-41, 67 pan/tilt/zoom controls 35-36, 75 quick reference 35, 42, 63 passwords 38-39, 41, 51 Vaddio IR Remote Commander 35 admin, default 39 web interface 42 admin, default (QUSB or QMini) 41 user, default 38...
- Page 123 51 status light, meanings of colors 11, 101 default 38 storage environment 105 storing a configuration 54 Vaddio IR Remote Commander 35 Streaming page (web, QUSB or QMini) 67-68 Vaddio Loader 58 supported web browsers 37 version, firmware 87...
- Page 124 Complete Manual for RoboSHOT 12 and RoboSHOT 30 Robotic PTZ Cameras VISCA commands 89, 91-92, 94-97 wall-mounted cameras 33 wall mount 24 warranty 23, 110 web browsers supported 37 web interface 37, 39-41, 44-46, 48, 50-51, 53, 55-57, 59, 61, 67-68, 74 accessing 37 accessing via direct connection 45 Camera Control page 74...
- Page 125 Vaddio and RoboSHOT are trademarks or registered trademarks of Milestone AV Technologies. Exmor® is a trademark of Sony Corporation. All other brand names or marks are used for identification purposes and are trademarks of their respective owners.
Need help?
Do you have a question about the RoboSHOT 12 Series and is the answer not in the manual?
Questions and answers