VADDIO RoboSHOT USB Series Complete Manual

Enterprise-class ptz conferencing cameras

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Page 1 Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Including RoboSHOT 12 USB, RoboSHOT 12E USB, and RoboSHOT 30E USB Document 411-0000-30 Rev D April 2019...
Page 2: Table Of Contents
Contents Overview What's in this Guide Features Unpacking the Camera A Quick Look at the Camera Front of the Camera Back of the Camera – RoboSHOT 12 USB Back of the Camera – RoboSHOT 12E USB and RoboSHOT 30E USB Installation Don’t Void Your Warranty! Before You Install the Camera...
Page 3 Adding Room Information to the Screen Saving (Exporting) or Restoring (Importing) a Configuration Installing a Firmware Update Rebooting the Camera Contacting Vaddio Technical Support Viewing Diagnostic Logs Configuring Camera Behavior Setting the Custom Home Position and Other Preset Shots Renaming Presets and Custom CCU Scenes...
Page 4 Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Switching the Camera Off or On (Standby) Stopping or Resuming Video Managing the Camera Ready State Moving the Camera Zooming In or Out Moving the Camera to a Preset Position Telnet Serial Command API camera home camera pan camera tilt...
Page 5 Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Restoring Default Camera Settings Operation, Storage, and Care Compliance and Conformity Statements – RoboSHOT 12E USB and RoboSHOT 30E USB FCC Part 15 Compliance ICES-003 Compliance European Compliance Compliance and Conformity Statements – RoboSHOT 12 USB FCC Part 15 Compliance ICES-003 Compliance European Compliance...
Page 6: Overview
Overview This guide covers the RoboSHOT™ USB enterprise-class PTZ conferencing cameras: RoboSHOT 12 USB, North America – 999-9920-000 (silver and black) RoboSHOT 12 USB, Europe and UK – 999-9920-001 (silver and black) RoboSHOT 12 USB, Australia and New Zealand – 999-9920-009 (silver and black) RoboSHOT 12E USB, North America –...
Page 7: Features
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Features RoboSHOT 12 USB and RoboSHOT 12E USB: 12x optical zoom – perfect for huddle rooms and small to medium conference rooms RoboSHOT 30E USB: 30x optical zoom – best for medium to large venues such as houses of worship and lecture theaters ®...
Page 8: Unpacking The Camera
RoboSHOT 12 USB, Europe/UK – 999-9920-001 (silver and black) RoboSHOT 12 USB, Australia/New Zealand – 999-9920-009 (silver and black) RoboSHOT 12 USB Camera Vaddio IR Remote Commander 12 VDC, 3.0 Amp switching power supply with AC cord set(s) Thin Profile Wall Mount with mounting hardware, black EZCamera RS-232 control adapter, part number 998-1001-232 USB 3.0 Type A to Type B cable, 6 ft.
Page 9 Vaddio IR Remote Commander PoE+ mid-span power injector with AC cord set(s) EZCamera RS-232 control adapter, part number 998-1001-232 USB 3.0 Type A to Type B cable, 6 ft. (1.8m) Quick Start Guide Download manuals, dimensional drawings, and other information from www.vaddio.com/support.
Page 10: A Quick Look At The Camera
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras A Quick Look at the Camera This section covers the physical features of the camera. Front of the Camera This photograph shows a RoboSHOT 12 USB camera. The RoboSHOT 12E USB and RoboSHOT 30E USB are similar in appearance, and are available in either black or white.
Page 11: Back Of The Camera - Roboshot 12 Usb
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Back of the Camera – RoboSHOT 12 USB 12 VDC 3.0 A – EIAJ-04 jack. Connect only the power supply shipped with the camera or approved replacement 12 VDC, 3A power supply. This connection is not needed if you connect to the network using a mid-span PoE+ power injector.
Page 12: Back Of The Camera - Roboshot 12E Usb And Roboshot 30E Usb
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Back of the Camera – RoboSHOT 12E USB and RoboSHOT 30E USB Network PoE+ – RJ-45 connector. Connect to the network via mid-span PoE+ power injector. Provides power and network access for IP streaming and camera control via web interface or Telnet. USB 3.0 –...
Page 13: Installation
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these things happen, return it to Vaddio for safety and functional testing. Before You Install the Camera...
Page 14: Installing The Wall Mount
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Prepare for a successful installation: Be sure you can identify all cables correctly. Check Cat-5 cables for continuity. Ensure that the video resolution rotary switch and the DIP switches (if any) are set appropriately. Talk to the network administrator.
Page 15: Video Resolution Setting
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Video Resolution Setting A rotary switch sets the HDMI video resolution. USB streaming resolution is negotiated with the host PC and the application, and the IP streaming resolution is set via the web interface. Set the desired video output resolution with the rotary switch before installing the camera.
Page 16: Camera Behavior Settings - Roboshot 12 Usb
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Camera Behavior Settings – RoboSHOT 12 USB The RoboSHOT 12 USB camera uses DIP switches to set camera behaviors; the RoboSHOT 12E USB and RoboSHOT 30E USB cameras set all camera behaviors in the web interface. A label on the bottom of the camera provides a quick reference for setting the switches.
Page 17: Rs-232 Serial Communication Settings
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras RS-232 Serial Communication Settings The RS-232 serial port (RJ-45, color-coded blue) on the camera's back panel enables third-party control. Parameter Value Communication Speed 9600 bps or 38400 bps, switch- selectable Number of start bits Number of stop bits Number of data bits Parity...
Page 18: Cabling Notes
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Cabling Notes Caution Do not use pass-through RJ-45 connectors. If they are crimped incorrectly, they can damage the connectors on the product, cause intermittent connections, and degrade signal quality. Physical damage to the connectors may void your warranty. Damaged –...
Page 19: Connecting The Camera
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Connecting the Camera Note Talk to the network administrator before you connect the equipment. If you install this equipment on a non-DHCP network (one that uses only static IP addresses), you may need to configure the camera with a static IP address before you connect it to the network. Work with the network administrator to determine how to configure the equipment.
Page 20: Basic Connections - Roboshot 12E Usb Or Roboshot 30E Usb
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Basic Connections – RoboSHOT 12E USB or RoboSHOT 30E USB Here is the same installation using an Elite-series camera. Again, please note that the camera's output is USB 3.0; the EasyUSB Mixer/Amp is USB 2.0.
Page 21: Installing The Camera
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Installing the Camera Caution Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can result in equipment damage. Caution Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment damage and will void the warranty.
Page 22: Powering Up The Camera
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Powering Up the Camera Connect camera power. The camera will initialize and move. This will take a few seconds. When an image is available, the camera is ready to accept control information. Status Light The light in the camera's base indicates its current state.
Page 23: Using The Remote Control
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Using the Remote Control The remote provides basic camera control. Quick Reference What do you need to do? Button(s) Power on or standby Power (green button at top right) Select the camera to control (if this remote Camera Select buttons 1 through 3 (second row on the controls more than one) remote)
Page 24: Ir Remote Details
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras IR Remote Details The remote provides the following functions: Data Screen – Press and hold for 3 seconds to display the camera’s IP address and MAC address on the near-end display. Press momentarily to dismiss the information. Power indicator –...
Page 25: Web Interface
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Web Interface The camera's web interface allows control via a network connection, using a browser. Password-protected pages provide administrative access to tasks such as setting passwords, changing the IP address, viewing diagnostics, and installing firmware updates. The user login (or guest access, if it is enabled) provides access to camera controls similar to those available from the IR remote.
Page 26: User Access
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras User Access By default, the web interface opens to the Controls page, but the camera can be configured to require a user login. The default user password is password, but this can be changed. Check with the system administrator if the camera's web interface requires you to log in.
Page 27: Administrative Access
Room Labels page – Information to display on the web interface screens, including the conference room name and phone number and the in-house number for AV assistance. Help page – Tech support contact information and a link to the product information library on the Vaddio website.
Page 28: Web Interface Quick Reference
Room location and phone number Help desk phone number Reboot or reset to factory defaults System: Firmware Firmware System: Firmware Current version information Save (export) and restore (import) configuration Firmware update Vaddio Technical Support contact information Help Diagnostic logs Diagnostics...
Page 29: System Administration
Note Vaddio's RoboSHOT series cameras all have very similar web interfaces. Some of the screen shots in this manual may be from other models in the RoboSHOT series. For Non-DHCP Environments: Configuring the Device with a Static IP...
Page 30 Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras To access the camera's Networking page during installation (skip this procedure if the camera has already been in service on this network): 1. Connect the camera according to the connection diagram, but do not connect the camera to the network.
Page 31 Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras To configure the camera with a static IP address: 1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to assign. 2. On the Networking page, set IP Address to Static. 3.
Page 32: Changing The Camera's Hostname
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Changing the Camera's Hostname ETWORKING PAGE If your network supports hostname resolution, you may find it convenient to change the camera's hostname to something easy to remember, such as camera-center-boardroom. Work with your IT department to ensure that the new hostname conforms to the organization's naming conventions.
Page 33: Specifying Time Zone And Ntp Server
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Specifying Time Zone and NTP Server ETWORKING PAGE Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate. Specifying your time zone may make it easier to match logged events with other actions and external events.
Page 34: Managing Access And Passwords
Consult your network security specialist before changing any of these settings. Note For best security, Vaddio strongly recommends changing the user and admin passwords from the default. Using the default passwords leaves the product vulnerable to tampering. Be sure you have a way to remember the passwords after changing them.
Page 35: Enabling Or Requiring Https
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Enabling or Requiring HTTPS ECURITY PAGE By default, the web interface uses the HTTP protocol. You can configure the camera's web interface to require a secure HTTPS connection instead. Caution Consult your network security professional to manage the camera's SSL certificate. Do not make any changes in the Certificate or Private Key text boxes without guidance from your organization's network security professional.
Page 36: Adding Room Information To The Screen
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Adding Room Information to the Screen ABELS PAGE The information you enter on this page is displayed on every page of the web interface. In a multi-camera environment, you may also wish to specify what appears on the browser tab.
Page 37: Saving (Exporting) Or Restoring (Importing) A Configuration
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Saving (Exporting) or Restoring (Importing) a Configuration YSTEM PAGE IRMWARE TAB You can import a configuration to several cameras if you need to configure them the same way. Cameras must be of the same model, and must have a compatible firmware version installed. Configuration data does not include passwords or unique information such as hostname.
Page 38: Installing A Firmware Update
5. Select Continue. A progress message box opens and the indicator light on the front of the camera turns yellow. If the update process presents warnings or error messages, read them carefully. The camera reboots when the update is complete. Contact Vaddio Technical Support if you encounter any problems with the update.
Page 39: Rebooting The Camera
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Rebooting the Camera YSTEM PAGE IRMWARE TAB This can help if the camera stops responding as you expect. In the System Utilities section, select Reboot.
Page 40: Contacting Vaddio Technical Support
You’ll find information for contacting Vaddio Technical Support on the Help screen. Viewing Diagnostic Logs IAGNOSTICS PAGE If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen.
Page 41: Configuring Camera Behavior
Note Storing a preset overwrites any information that was previously associated with that preset. The Store Preset dialog does not show which presets have already been defined. Vaddio recommends renaming presets when you store them. To store a preset or custom home position: 1.
Page 42: Renaming Presets And Custom Ccu Scenes
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Renaming Presets and Custom CCU Scenes AMERA PAGE You can rename presets and custom scenes. The process is the same for both. Right-click the button for the custom scene or preset, and edit the label. Initial Lighting and Color Settings AMERA PAGE Adjust the camera for the lighting in use by selecting the CCU scene that best fits your environment.
Page 43: Lighting Adjustments
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Lighting Adjustments AMERA PAGE AND YSTEM PAGE ENERAL TAB The camera provides settings to compensate for common lighting problems. Auto Iris allows the camera to compensate automatically for the light level. Backlight Compensation reduces contrast to adjust for bright light behind the main subject of the shot.
Page 44: Lighting And Image Quality Quick Reference
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Lighting and Image Quality Quick Reference Here are some tips for using the CCU settings for lighting and image quality. What do you need to correct? Make this adjustment: The image is too dark Increase Iris (lower F-stop value) Increase Iris Gain The image looks washed out or faded...
Page 45: Color Adjustment Quick Reference
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Color Adjustment Quick Reference Here are some tips for using the color-related CCU settings. What do you need to correct? Make this adjustment: Colors look less vivid than they should Increase Chroma Colors look too vivid Decrease Chroma Colors look wrong;...
Page 46: Adjusting The Focus
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Adjusting the Focus AMERA PAGE Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. The + and – buttons only work when Auto Focus is not selected. For users who are not logged in as admin, focus control is available via the IR Remote Commander.
Page 47: Speed Adjustments
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Speed Adjustments AMERA PAGE The following speed adjustments are available: Manual pan, tilt, and zoom speeds – Used when you control camera movements with the IR Remote Commander or the arrow buttons in the web interface Global Preset Non-Tri-Sync Speeds –...
Page 48: Setting The Speeds Of Movements To Presets
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Setting the Speeds of Movements to Presets AMERA PAGE The Pan Speed, Tilt Speed, and Zoom Speed sliders in the Global Preset Non-Tri-Sync Speeds control how fast the camera moves to presets saved without Tri-Synchronous Motion information. These settings also determine the speed of movements when the camera is controlled by people at the far end of a conference.
Page 49: Setting The Direction For Camera Movements
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Setting the Direction for Camera Movements AMERA PAGE By default,the arrow buttons on the remote and in the web interface show the direction you would see the camera move if you were looking the same direction as the camera. If a person facing the camera is controlling it with the remote, using the right arrow pans the camera to the person's left.
Page 50: Configuring Streaming
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Configuring Streaming TREAMING PAGE USB and IP streaming are enabled by default. Just as your camera outputs video unless you mute it, the camera also streams except when you disable the stream. About Streaming Conferencing applications use USB streaming.
Page 51: Configuring Usb Streaming
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Configuring USB Streaming TREAMING PAGE These settings affect how the camera works with soft conferencing applications. To change the way the camera shows up in your soft client's camera selection list: Edit the USB Device Name. To allow conferencing applications to control the camera: Check the box marked Enable UVC Extensions.
Page 52: Setting Up Ip Streaming In Easy Mode
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Setting up IP Streaming in Easy Mode TREAMING PAGE If you are not sure about these settings, start with the defaults. Select the video Quality Mode: Easy or Custom. Easy takes care of most settings automatically; Custom provides additional control.
Page 53: Setting Up Ip Streaming In Custom Mode
URL shown. Consult your IT department before changing these settings. RTSP port: Vaddio strongly recommends using the default RTSP port number. Path: The portion of the streaming URL that appears after the IP address. You may wish to change this to help identify the stream source –...
Page 54: Configuring Rtmp Streaming
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Configuring RTMP Streaming TREAMING PAGE To use RTMP streaming, you must have an account with a streaming service. To configure an RTMP streaming service: 1. Select RTMP streaming, and select Settings. 2. Expand the information box for the service. 3.
Page 55: Advanced: Changing Mtu
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras To select the enabled RTMP streaming service: Expand the list of available streaming services, and select the one to use. Note When RTMP streaming is selected and a service is configured, the camera streams to that service until you stop the stream.
Page 56: Reading The Camera's Switches
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Reading the Camera's Switches , DIP S YSTEM PAGE WITCHES TAB Open the DIP Switches tab to see the camera's current switch settings and configure certain camera behaviors. This tab shows the current positions of the physical switch(es) on the back of the camera, along with the soft DIP switches.
Page 57: Basic Camera Settings - Roboshot 12E Usb And Roboshot 30E Usb
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Basic Camera Settings – RoboSHOT 12E USB and RoboSHOT 30E USB , DIP S YSTEM PAGE WITCHES TAB Basic settings for the RoboSHOT E-series cameras are on the lower row of soft DIP switches. These correspond to the physical switches on the older RoboSHOT 12 USB cameras.
Page 58: Additional Camera Settings
USB stream format (UVC Compliant or Client Custom) – Client Custom enables far-end camera control when used with the Zoom soft client. LED on/off – In most cases, Vaddio recommends leaving the status light on, to let people in the room know whether the camera is currently sending video.
Page 59: Operating The Camera
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Operating the Camera ONTROLS PAGE USER OR GUEST ACCESS The Controls page provides most of the same controls as the IR Remote Commander, along with some that are not available from the remote: Pan, tilt, zoom, or return to home position Stop or resume transmitting live camera video (video mute) Put the camera in standby or bring it back to the ready state...
Page 60: Moving The Camera
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Moving the Camera Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position. Zooming In or Out Use the Zoom + button to zoom in and the Zoom – button to zoom out. Moving the Camera to a Preset Position Use the Preset buttons (if available) to move the camera to any of its programmed positions.
Page 61: Telnet Serial Command Api
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Telnet Serial Command API The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation system to control the camera. Network connectivity and a Telnet client are required; Telnet port 23 is used.
Page 62: Camera Home
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera home Moves the camera to its home position. Synopsis camera home >camera home Example > camera pan Moves the camera horizontally Synopsis camera pan { left [<speed>] | right [<speed>] | stop | get | set <position> [<speed>] } Options Moves the camera left.
Page 63: Camera Tilt
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera tilt Moves the camera vertically. Synopsis camera tilt{ up [<speed>] | down [<speed>] | stop | get | set <position> [<speed>] } Options Moves the camera up. Moves the camera down. down speed <1 - 20> Optional: Specifies the tilt speed as an integer (1 to 20).
Page 64: Camera Zoom
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera zoom Moves the camera in toward the subject or out away from the subject. Synopsis camera zoom { in [<speed>] | out [<speed>] | stop | get | set <position> [<speed>] } Options Zooms the camera in. Zooms the camera out.
Page 65: Camera Focus
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera focus Changes the camera focus. Synopsis camera focus { near [<speed>] | far [<speed> | stop | mode {get | auto | manual} } Options near Brings the focus nearer to the camera. Can only be used when camera is in manual mode.
Page 66: Camera Preset
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera preset Moves the camera to the specified preset, or stores the current camera position and optionally CCU information, either with or without specifying that Tri-Synchronous Motion is to be used when moving to this position.
Page 67: Camera Ccu Get
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera ccu get Returns CCU (lighting and color) information. Synopsis camera ccu get <param> Options auto_white_balance Returns the current state of the auto white balance setting (on or off). red_gain Returns the red gain value as an integer (0 to 255).
Page 68: Camera Ccu Set
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera ccu set Sets the specified CCU (lighting) information. Synopsis camera ccu set <param> <value> Options auto_white_balance {on | off} Sets the current state of the auto white balance setting (on or off). Auto white balance overrides red gain and blue gain manual settings.
Page 69: Camera Ccu Scene
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera ccu scene Stores the current CCU scene or recalls the specified ccu scene. Synopsis camera ccu scene {recall {factory <1 - 6> | custom <1 - 3>} | store custom <1 - 3>} Options recall factory <1 - 6>...
Page 70: Camera Standby
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera standby Set or change camera standby status. Synopsis camera standby { get | off | on | toggle} Options Returns the camera's current standby state. Brings the camera out of standby (sleep) mode. Stops video and puts the camera in standby mode.
Page 71: Streaming Settings Get
IP Custom_Resolution 1080p IP Enabled true IP Port IP Preset_Quality Standard (Better) IP Preset_Resolution 720p IP Protocol RTSP IP URL vaddio-roboshot-usb-stream IP Video_Mode preset USB Active true USB Device RoboSHOT USB USB Frame_Rate USB Resolution 360p USB Version UVC Extensions_Enabled false...
Page 72: Network Settings Get
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras network settings get Returns the camera's current network settings and MAC address. Synopsis network settings get Example network settings get Name eth0:WAN MAC Address 00:1E:C0:F6:CA:7B IP Address 192.168.1.67 Netmask 255.255.255.0 VLAN Disabled Gateway 192.168.1.254 >...
Page 73: System Reboot
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras system reboot Reboots the system either immediately or after the specified delay. Note that a reboot is required when resetting the system to factory defaults (system factory-reset). Synopsis system reboot [<seconds>] Options <seconds> The number of seconds to delay the reboot.
Page 74: History
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras history Returns the most recently issued commands from the current Telnet session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information.
Page 75: Exit
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras exit Ends the command session and closes the socket. Synopsis exit Example exit...
Page 76: Rs-232 Control
The Vaddio Control Protocol is similar to the Sony VISCA command set in order to be compatible with several popular control devices. Not all VISCA commands are supported and there are Vaddio-specific commands in the following command and inquiry lists.
Page 77 Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Command Set Command Command Packet Comments Pan-TiltDrive 8x 01 06 01 vv ww 03 01 FF vv= Pan speed (01h-18h) ww=Tilt speed (01h-14h) Down 8x 01 06 01 vv ww 03 02 FF Left 8x 01 06 01 vv ww 01 03 FF Right...
Page 78: Movement, Zoom, And Focus Inquiry Commands
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Command Set Command Command Packet Comments CAM_Memory Reset 8x 01 04 3F 00 0p FF Corresponds to camera preset in Telnet API. Set standard 8x 01 04 3F 01 0p FF p= preset number(0h-0Fh) Set standard 8x 01 04 3F 21 0p FF qr= Speed(01h-18h)
Page 79: Color And Light Management Commands
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Color and Light Management Commands Command Set Command Command Packet Comments CAM_WB Auto 8x 01 04 35 00 FF Normal auto Manual 8x 01 04 35 05 FF Manual control mode Corresponds to camera ccu set auto_white_balance in Telnet API. CAM_RGain Reset 8x 01 04 03 00 FF...
Page 80 Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Command Set Command Command Packet Comments CAM_BackLight 8x 01 04 33 02 FF Backlight compensation On/Off 8x 01 04 33 03 FF Corresponds to camera ccu set backlight_compensation in Telnet API. CAM_WD 8x 01 04 3D 02 FF Wide Dynamic Range On 8x 01 04 3D 03 FF Wide Dynamic Range Off...
Page 81: Shutter Speed Values (Cam_Shutter)
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Shutter Speed Values (CAM_Shutter) 50/25 Value 60/59.94/30/29.97 fps 0x15 1/10000 1/10000 0x14 1/6000 1/6000 0x13 1/4000 1/3500 0x12 1/3000 1/2500 0x11 1/2000 1/1750 0x10 1/1500 1/1250 0x0F 1/1000 1/1000 0x0E 1/725 1/600 0x0D 1/500 1/425 0x0C...
Page 82 Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Iris Values (CAM_Iris) Value Iris 0x11 F1.6 0x10 0x0F F2.4 0x0E F2.8 0x0D F3.4 0x0C 0x0B F4.8 0x0A F5.6 0x09 F6.8 0x08 0x07 F9.6 0x06 0x05 0x00 CLOSED...
Page 83: Iris Gain And Gain Limit Values (Cam_Gain)
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Iris Gain and Gain Limit Values (CAM_Gain) Iris Gain Iris Gain Limit Value Steps Gain in dB Value Steps Gain in dB 0x0F 77.8 0x0F 77.8 0x0E 44.4 0x0E 44.4 0x0D 41.0 0x0D 41.0 0x0C 37.5...
Page 84: Other Commands
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Inquiry Command Command Response Packet Comments CAM_BackLightModeInq 8x 09 04 33 FF y0 50 02 FF y0 50 03 FF CAM_ApertureInq 8x 09 04 42 FF y0 50 00 00 0p 0q FF pq: Aperture gain CAM_ChromaInq 8x 09 7E 55 FF...
Page 85 Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Inquiry Command Command Response Packet Comments CAM_MuteModeInq 8x 09 04 75 FF y0 50 02 FF y0 50 03 FF Corresponds to video mute get in Telnet API IPAddressInq 8x 09 08 4E 00 00 90 50 49 50 00 00 00 0p 0p pppqqqrrrsss = IP address 0p 0q 0q 0q 0r 0r 0r 0s 0s...
Page 86: Specifications
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Specifications Camera and Image ® Image device, RoboSHOT Exmor 1/2.8-type CMOS Image device, Exmor R™ back-lit 1/2.5 12 USB sensor RoboSHOT 12E USB and type RoboSHOT 30E USB IP (H.264) RTSP Video 1080p down to 180p USB 3.0 (UVC) Video 1080p down to 180p at 60/30/15...
Page 87: Troubleshooting And Care
Troubleshooting and Care When the camera doesn't behave as you expect, check the indicator light on the front before you do anything else. Use this table to determine whether it's time to call Vaddio Technical Support. What is it doing? Possible causes Check and correct Nothing.
Page 88: Status Light
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Status Light The light in the camera's base indicates its current state. Blue – Camera is active Purple – Standby mode or booting Yellow – Firmware update is in progress Blinking blue – USB cable is disconnected (UC color scheme) Blinking red –...
Page 89: Operation, Storage, And Care
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Operation, Storage, and Care For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not use any abrasive chemicals. Keep this device away from food and liquids. Do not operate or store the device under any of the following conditions: Temperatures above 40°C (104°F) or below 0°C (32°F) High humidity, condensing or wet environments...
Page 90: Compliance And Conformity Statements - Roboshot 12E Usb And Roboshot 30E Usb
(2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment.
Page 91: European Compliance
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras European Compliance This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...
Page 92: Compliance And Conformity Statements - Roboshot 12 Usb
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment. ICES-003 Compliance This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. ...
Page 93: European Compliance
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras European Compliance This product has been evaluated for electromagnetic compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...
Page 94: Warranty And Return Policy
Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products. The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to repair.
Page 95 Initial shipments of equipment that are refused upon attempted delivery, for any reason, are subject to restocking charges. The Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future purchases of Vaddio product only.
Page 96 Returns must be made in the original Vaddio packaging with all original materials if at all possible. Vaddio products with missing original materials will be billed to the dealer at dealer price.
Page 97 Repair Charge Estimates: Estimates on repair charges for a specific problem will not be given before an RMA is issued and the actual product has been evaluated by a Vaddio technician. Repair estimates will be given after the repair department receives and evaluates the unit.
Page 98: Photo Credits
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Photo Credits This guide may include some or all of these photos. European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42, photographs the Earth through a window in the Cupola on the International Space Station By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats- gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990 Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of...
Page 99: Index
color settings 37-38, 40, 62-64 Index renaming 37 storing and recalling 64 color space setting 11, 52 command history 69 admin password 22, 29 command set, RS-232 (VISCA) 71, 73-74, 76-79 changing 29 compatibility, browsers 20 default 22 compliance information 85, 87 anatomy of the camera 5-7 conferencing 45-46 API 65, 71, 73-74, 76-79...
Page 100 Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras iris 39 color scheme 53 red 38, 40 enabling/disabling 53 gamma setting 39 meaning of colors 17, 83 getting help 35 lighting settings 37-38, 62-63 guest access 29 naming 37 location of the camera 8, 31 log files 35 HDMI Color setting 11, 52 login, admin 22...
Page 101 18-19, 36, 42-43, 57-60 quick reference 18-19, 23, 39-40 focus 60 remote control 18 Global Preset Non-Tri-Sync (defined) 42 Vaddio IR Remote Commander 19 Global Preset Non-Tri-Sync, setting 43 web interface 23 manual (defined) 42 manual, setting 42 pan 42-43, 57...
Page 102 29 Streaming page (web) 45-50 default 21 streaming URL 48 super-wide mode setting 11, 52 Vaddio IR Remote Commander 18-19 supported web browsers 20 Variable Bit Rate (IP streamingsetting) 48 switch location 6-7 version, firmware 69 switch settings 9, 11, 51-53...
Page 103 ©2019 Legrand AV Inc. Vaddio is a registered trademark of Legrand AV Inc. All other brand names or marks are used for identification purposes and are trademarks of their respective owners. All patents are protected under existing designations. Other patents pending.

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