VADDIO RoboSHOT 12 HDBT Configuration And Administration Manual

VADDIO RoboSHOT 12 HDBT Configuration And Administration Manual

High-performance ptz cameras
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Configuration and Administration Guide for
RoboSHOT 12 HDBT and
RoboSHOT 30 HDBT
High-Performance PTZ Cameras
Document 411-0003-32 Rev. C
February 2017

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Summary of Contents for VADDIO RoboSHOT 12 HDBT

  • Page 1 Configuration and Administration Guide for RoboSHOT 12 HDBT and RoboSHOT 30 HDBT High-Performance PTZ Cameras Document 411-0003-32 Rev. C February 2017...
  • Page 2: Table Of Contents

    Camera Features A Quick Look at the Camera Front of the Camera Back of the Camera Vaddio IR Remote Commander IR Remote Cheat Sheet IR Remote Details Storing a Preset Using the IR Remote Commander Clearing a Preset Using the IR Remote Commander...
  • Page 3 Starting a Firmware Update Restoring Factory Settings Reading the Camera's Back Panel Switches Setting the LED Color Scheme Web Tasks for Administrators: Contacting Vaddio Technical Support Web Tasks for Administrators: Viewing Diagnostic Logs Troubleshooting and Care Operation, Storage, and Care...
  • Page 4: Overview

    Download manuals, dimensional drawings, and other information from www.vaddio.com/support. Camera Features RoboSHOT 12 HDBT: Exmor® 1/2.8 type, high-speed, low-noise image sensor; 12X optical zoom; 73° horizontal field of view in wide mode – perfect for small to medium rooms RoboSHOT 30 HDBT: Exmor R™ back-lit 1/2.8 type, high-speed, low-noise image sensor; 30X optical zoom;...
  • Page 5: A Quick Look At The Camera

    Front of the Camera Camera and Zoom Lens: The 12 and 30 models use different optical components. RoboSHOT 12 HDBT: 12X optical zoom lens (12X in Super-Wide mode and 10X in normal mode), Exmor 1/2.8-type, high-speed, low noise image sensor RoboSHOT 30 HDBT: 30X optical zoom lens, Exmor-R 1/2.8 type, backlit, high-speed, low-noise, image sensor IR Sensors: Sensors in the front of the camera base receive signals from the remote.
  • Page 6: Back Of The Camera

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Back of the Camera Rear panel connections are identical for both models. From left to right: Power connector: If not using a OneLINK HDMI extension module, use the 12 VDC, 3.0 A power supply shipped with the camera.
  • Page 7: Vaddio Ir Remote Commander

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Vaddio IR Remote Commander The IR remote provides basic camera control for end users. IR Remote Cheat Sheet What do you need to do? Button(s) Power on or standby Power (green button at top right)
  • Page 8: Ir Remote Details

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras IR Remote Details The Vaddio remote provides the following functions: Power – Switch the selected camera on or off. Power indicator – Shows power on, IR transmission, and battery level.
  • Page 9: Web Interface

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Web Interface The camera provides a web interface to allow control via an Ethernet network connection, using a browser. The web interface gives the user more control over the camera than the IR remote offers. The web interface allows user-level camera control and password-protected administrative access to tasks such as setting passwords, changing the IP address, viewing diagnostics, and installing firmware updates.
  • Page 10: User Access

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras User Access If the admin sets up automatic guest access, no login is needed – the system starts at the Camera Control page, rather than the login page. The administrative login dialog is accessible from the Camera Control page, to allow access to administrative tasks.
  • Page 11: Administrative Access

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Administrative Access If you are on the Camera Control screen and no other screens are available, you’re logged in at the user level, or guest access is enabled and you’re not logged on at all. Use the Admin button to open the login screen.
  • Page 12: Web Interface Cheat Sheet

    Information about the camera's current hardware switch settings System Time zone and NTP server (source for system time/date) Networking Diagnostic logs Diagnostics Information about the camera location Room Labels Helpdesk phone number for end users Room Labels Vaddio Technical Support contact information Help...
  • Page 13: Web Tasks For All Users: Controlling The Camera

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Web Tasks for All Users: Controlling the Camera AMERA ONTROLS PAGE The Camera Controls page provides most of the same controls as the IR Remote Commander, along with some that are not available from the remote: Pan, tilt, zoom, or return to "home"...
  • Page 14: Switching The Camera Off Or On

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Switching the Camera Off or On Use the Standby button to switch between low-power (standby) and ready states. On entering standby mode, the camera moves to its standby position. Moving the Camera Use the arrow buttons for camera pan and tilt. ...
  • Page 15: Changing The Focus

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Changing the Focus Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. I know you get this, but I’m going to say it anyway: The + and – buttons don’t work when the Auto Focus box is checked.
  • Page 16: Moving The Camera To A Preset Position

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Moving the Camera to a Preset Position Use the numbered Preset buttons to move the camera to any of its programmed positions. If you select a preset that has not yet been programmed, nothing happens.
  • Page 17: Selecting The Appropriate Color Settings

    Adjust the camera for the lighting in use by selecting the CCU scene that best fits your environment. The technical folks at Vaddio (Scott, to be specific) have already set up presets for common lighting scenarios – Incandescent Hi, Incandescent Lo, Fluorescent Hi, Fluorescent Lo and Outdoor. The Auto setting allows the camera to determine the appropriate adjustments.
  • Page 18: Storing A Camera Preset

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Storing a Camera Preset 1. Set up the camera shot, then use the Store button to open the Store Preset box. 2. Click one of the numbered preset buttons. 3. Check Save with Tri-Sync to allow the pan, tilt, and zoom motors to move simultaneously. 4.
  • Page 19: Changing The Speed Of Camera Movements

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Changing the Speed of Camera Movements Use the speed sliders to adjust the speed of movements that you control with the buttons for pan, tilt and zoom. For tight shots, slower is usually better.
  • Page 20: Setting Pan Direction

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Setting Pan Direction By default, the arrow buttons move the camera in the direction that viewers at the far end would see. If you face the camera and use the left arrow button, the camera pans to your right. To switch the camera pan direction to the near end point of view, use the Settings button to open the pan and tilt direction box.
  • Page 21: Web Tasks For Administrators: Setting A Custom Home Position

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Web Tasks for Administrators: Setting a Custom Home Position AMERA ETTINGS PAGE If you are logged in as admin, you can set a custom Home preset in place of the camera's default home position (0°...
  • Page 22: Web Tasks For Administrators: Managing Access And Passwords

    Change the password for the user account Note For best security, Vaddio strongly recommends changing the user and admin passwords from the default. Using the default passwords leaves the product vulnerable to tampering. Web Tasks for Administrators: Adding Room Information to the Web Interface...
  • Page 23: Web Tasks For Administrators: Configuring Network Settings

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Web Tasks for Administrators: Configuring Network Settings ETWORKING PAGE Things you can do on this page: Specify time zone and NTP server Assign the camera’s hostname Specify DHCP or static IP address Set up other networking information DHCP is the default setting, but the camera will use the default address of 169.254.1.1 if no DHCP server is available.
  • Page 24: Specifying Time Zone And Ntp Server

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Specifying Time Zone and NTP Server 1. To make the time zone and NTP server editable, enable Automatic NTP Updating. 2. Select the desired time zone from the list. 3. If desired, specify the NTP server to use. Otherwise, use the default. You may need to refresh the system time display.
  • Page 25: Web Tasks For Administrators: Configuring Streaming Settings

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Web Tasks for Administrators: Configuring Streaming Settings TREAMING PAGE Things you can do on this page: Enable or disable IP streaming Set the resolution, video quality, and frame rate for IP streaming Specify the IP streaming port and path/URL The camera uses the RTSP protocol for H.264 streaming.
  • Page 26: Editing Ip Streaming Settings

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Editing IP Streaming Settings Note The web interface presents all the possible streaming resolutions values, but the IP stream cannot be higher than the value set with the video resolution switch on the back of the camera. (See Video Resolution for information on setting the switch.) If the selected value is out of range, the camera will automatically adjust the streaming resolution.
  • Page 27: Advanced Ip Streaming Settings

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Advanced IP Streaming Settings RTSP port: Vaddio strongly recommends using the default RTSP port number unless you need to change Streaming URL: If necessary, edit the path to change the portion of the streaming URL that appears after the IP address.
  • Page 28: Web Tasks For Administrators: Setting Camera Behaviors And Adjustments

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Web Tasks for Administrators: Setting Camera Behaviors and Adjustments AMERA ETTINGS PAGE Things you can do on this page: Set up and name custom color and lighting settings. Set the pan, tilt, and zoom speeds that will be used for movements other than recalling presets saved with Tri-Synchronous Motion.
  • Page 29: Setting Up Custom Color And Lighting Settings

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Setting Up Custom Color and Lighting Settings You can customize the camera's color and lighting settings as a one-time adjustment, or save the adjustments as one of the three custom CCU scenes. 1.
  • Page 30: Web Tasks For Administrators: Rebooting, Updating, And Resetting

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Web Tasks for Administrators: Rebooting, Updating, and Resetting YSTEM PAGE Things you can do on this page: Reboot the camera Back up or restore the camera configuration Run a firmware update Set the camera back to its original factory settings Read (but not change) the current settings of the switches on the back of the camera Set the camera's soft DIP switch to specify the LED color scheme...
  • Page 31: Starting A Firmware Update

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Starting a Firmware Update If you prefer more detail than this procedure, please refer to the Release Notes for step-by-step instructions with screen shots. 1. Locate and download the firmware and its release notes. 2.
  • Page 32: Reading The Camera's Back Panel Switches

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Reading the Camera's Back Panel Switches Open the DIP Switches tab to see the camera's current switch settings. Note: Sorry, you have to physically move the switches on the back of the camera if you need to change the hardware settings.
  • Page 33: Web Tasks For Administrators: Contacting Vaddio Technical Support

    Web Tasks for Administrators: Contacting Vaddio Technical Support ELP PAGE If you can't resolve an issue using your troubleshooting skills (or the Troubleshooting table in this manual), we are here to help. You’ll find information for contacting Vaddio Technical Support on the Help page.
  • Page 34: Web Tasks For Administrators: Viewing Diagnostic Logs

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Web Tasks for Administrators: Viewing Diagnostic Logs IAGNOSTICS PAGE If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics page.
  • Page 35: Troubleshooting And Care

    Purple: In standby mode or booting Yellow: Firmware update in progress Flashing purple: Error Red: On-air tally Stuff happens – we get it. Use this table to determine whether it's time to call Vaddio Technical Support. What is it doing? Possible causes Check and correct Nothing.
  • Page 36: Operation, Storage, And Care

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras What is it doing? Possible causes Check and correct The camera is not responding to A firmware update is in Wait a few minutes, and try again when the remote and the light is progress.
  • Page 37: Compliance Statements And Declarations Of Conformity

    (2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment.
  • Page 38: European Compliance

    Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras European Compliance This product has been evaluated for electromagnetic compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device.  In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...
  • Page 39: Warranty Information

    Vaddio receives notice of such defects during the warranty. Vaddio, at its option, will repair or replace products that prove to be defective. Vaddio manufactures its hardware products from parts and components that are new or...
  • Page 40: Index

    (web interface) 19 custom 14, 26 indicator light 32 cheat sheet 4, 9 information, conference room 19 Vaddio IR Remote Commander 4 IP address 4-6, 20 web interface 9 default 6, 20 chroma setting 26 IP streaming 22-24...
  • Page 41 36 temperature, operating and storage 33 tilt 17 direction 17 quick reference 4, 9 time zone 21 Vaddio IR Remote Commander 4 Tri-Synchronous Motion (Tri-Sync) 15, 26 web interface 9 troubleshooting 32 ready state 11 update 28...
  • Page 42 Configuration and Administration Guide for RoboSHOT HDBT High-Performance PTZ Cameras Vaddio IR Remote Commander 4-5 warranty 36 web browsers supported 6 web interface 10, 19-20, 22, 25, 27, 30-31 Camera Control page 10 Camera Settings page 25 Diagnostics page 31...
  • Page 43 Vaddio, RoboSHOT, and OneLINK are trademarks or registered trademarks of Milestone AV Technologies. HDBaseT™ and the HDBaseT Alliance logo are trademarks of the HDBaseT Alliance. Exmor® is a trademark of Sony Corporation. All other brand names or marks are used for identification purposes and are trademarks of their respective owners.

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