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Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Including RoboSHOT 12 USB, RoboSHOT 12E USB, and RoboSHOT 30E USB Document 411-0000-30 Rev E May 2019...
Features Unpacking the Camera A Quick Look at the Camera Front of the Camera Back of the Camera – RoboSHOT 12 USB Back of the Camera – RoboSHOT 12E USB and RoboSHOT 30E USB Installation Don’t Void Your Warranty! Before You Install the Camera...
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Adding Room Information to the Screen Saving (Exporting) or Restoring (Importing) a Configuration Installing a Firmware Update Rebooting the Camera Contacting Vaddio Technical Support Viewing Diagnostic Logs Configuring Camera Behavior Setting the Custom Home Position and Other Preset Shots Renaming Presets and Custom CCU Scenes...
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Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Operating the Camera Switching the Camera Off or On (Standby) Stopping or Resuming Video Managing the Camera Ready State Moving the Camera Zooming In or Out Moving the Camera to a Preset Position Telnet Serial Command API camera home camera pan...
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Compliance and Conformity Statements – RoboSHOT 12E USB and RoboSHOT 30E USB FCC Part 15 Compliance ICES-003 Compliance European Compliance Compliance and Conformity Statements – RoboSHOT 12 USB FCC Part 15 Compliance ICES-003 Compliance European Compliance Warranty and Return Policy...
This guide covers the RoboSHOT USB enterprise-class PTZ conferencing cameras: RoboSHOT 12 USB, North America – 999-9920-000 (silver and black) RoboSHOT 12 USB, Europe and UK – 999-9920-001 (silver and black) RoboSHOT 12 USB, Australia and New Zealand – 999-9920-009 (silver and black) RoboSHOT 12E USB, North America –...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Features RoboSHOT 12 USB and RoboSHOT 12E USB: 12x optical zoom – perfect for huddle rooms and small to medium conference rooms RoboSHOT 30E USB: 30x optical zoom – best for medium to large venues such as houses of worship and lecture theaters ®...
Note Some models may be unavailable at this time. RoboSHOT 12 USB, North America – 999-9920-000 (silver and black) RoboSHOT 12 USB, Europe/UK – 999-9920-001 (silver and black) RoboSHOT 12 USB, Australia/New Zealand – 999-9920-009 (silver and black) RoboSHOT 12 USB Camera Vaddio IR Remote Commander 12 VDC, 3.0 Amp switching power supply with AC cord set(s)
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RoboSHOT 30E USB camera, black or white Thin Profile Wall Mount with mounting hardware, black or white, depending on camera color Vaddio IR Remote Commander PoE+ mid-span power injector with AC cord set(s) EZCamera RS-232 control adapter, part number 998-1001-232 USB 3.0 Type A to Type B cable, 6 ft.
This section covers the physical features of the camera. Front of the Camera This photograph shows a RoboSHOT 12 USB camera. The RoboSHOT 12E USB and RoboSHOT 30E USB are similar in appearance, and are available in either black or white.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Back of the Camera – RoboSHOT 12 USB 12 VDC 3.0 A – EIAJ-04 jack. Connect only the power supply shipped with the camera or approved replacement 12 VDC, 3A power supply. This connection is not needed if you connect to the network using a mid-span PoE+ power injector.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Back of the Camera – RoboSHOT 12E USB and RoboSHOT 30E USB Network PoE+ – RJ-45 connector. Connect to the network via mid-span PoE+ power injector. Provides power and network access for IP streaming and camera control via web interface or Telnet. USB 3.0 –...
Do not allow it to come into contact with any liquid. For RoboSHOT 12 USB: Use the power supply included with the camera or recommended for use with it. Always check the output voltage listed on the power supply label, as power supplies for different products may look nearly identical.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Prepare for a successful installation: Be sure you can identify all cables correctly. Check Cat-5 cables for continuity. Ensure that the video resolution rotary switch and the DIP switches (if any) are set appropriately. Talk to the network administrator.
Setting. The default resolution is 1080p/59.94. This capability is not available in earlier firmware versions or on the older RoboSHOT 12 USB camera. A label on the bottom of the camera provides a quick reference for setting the rotary switch.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Camera Behavior Settings – RoboSHOT 12 USB The RoboSHOT 12 USB camera uses DIP switches to set camera behaviors; the RoboSHOT 12E USB and RoboSHOT 30E USB cameras set all camera behaviors in the web interface.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras RS-232 Serial Communication Settings The RS-232 serial port (RJ-45, color-coded blue) on the camera's back panel enables third-party control. Parameter Value Communication Speed 9600 bps or 38400 bps, switch- selectable Number of start bits Number of stop bits Number of data bits Parity...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Cabling Notes Caution Do not use pass-through RJ-45 connectors. If they are crimped incorrectly, they can damage the connectors on the product, cause intermittent connections, and degrade signal quality. Physical damage to the connectors may void your warranty. Damaged –...
Basic Connections – RoboSHOT 12 USB Here is an example of how the RoboSHOT 12 USB camera might be set up in a medium-size conference room. In this setup, a PC uses a unified communications conferencing application to manage the camera and an EasyUSB Mixer/Amp with attached microphones and speakers.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Basic Connections – RoboSHOT 12E USB or RoboSHOT 30E USB Here is the same installation using an Elite-series camera. Again, please note that the camera's output is USB 3.0; the EasyUSB Mixer/Amp is USB 2.0.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Installing the Camera Caution Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can result in equipment damage. Caution Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment damage and will void the warranty.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Powering Up the Camera Connect camera power. The camera will initialize and move. This will take a few seconds. When an image is available, the camera is ready to accept control information. Status Light The light in the camera's base indicates its current state.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Using the Remote Control The remote provides basic camera control. Quick Reference What do you need to do? Button(s) Power on or standby Power (green button at top right) Select the camera to control (if this remote Camera Select buttons 1 through 3 (second row on the controls more than one) remote)
Back Light – Use or turn off back light compensation. Camera Select – In multi-camera installations, selects the camera to be controlled. Camera Behavior Settings – RoboSHOT 12 USB Basic Camera Settings – RoboSHOT 12E USB and RoboSHOT 30E USB for information on configuring the camera as camera 1, 2, or 3.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Web Interface The camera's web interface allows control via a network connection, using a browser. Password-protected pages provide administrative access to tasks such as setting passwords, changing the IP address, viewing diagnostics, and installing firmware updates. The user login (or guest access, if it is enabled) provides access to camera controls similar to those available from the IR remote.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras User Access By default, the web interface opens to the Controls page, but the camera can be configured to require a user login. The default user password is password, but this can be changed. Check with the system administrator if the camera's web interface requires you to log in.
Room Labels page – Information to display on the web interface screens, including the conference room name and phone number and the in-house number for AV assistance. Help page – Tech support contact information and a link to the product information library on the Vaddio website.
Room location and phone number Help desk phone number Reboot or reset to factory defaults System: Firmware Firmware System: Firmware Current version information Save (export) and restore (import) configuration Firmware update Vaddio Technical Support contact information Help Diagnostic logs Diagnostics...
Note Vaddio's RoboSHOT series cameras all have very similar web interfaces. Some of the screen shots in this manual may be from other models in the RoboSHOT series. For Non-DHCP Environments: Configuring the Device with a Static IP...
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Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras To access the camera's Networking page during installation (skip this procedure if the camera has already been in service on this network): 1. Connect the camera according to the connection diagram, but do not connect the camera to the network.
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Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras To configure the camera with a static IP address: 1. Work with your IT department to determine the correct IP address, subnet mask, and gateway to assign. 2. On the Networking page, set IP Address to Static. 3.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Changing the Camera's Hostname ETWORKING PAGE If your network supports hostname resolution, you may find it convenient to change the camera's hostname to something easy to remember, such as camera-center-boardroom. Work with your IT department to ensure that the new hostname conforms to the organization's naming conventions.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Specifying Time Zone and NTP Server ETWORKING PAGE Using automatic NTP updating ensures that the timestamps in the camera's diagnostic log are accurate. Specifying your time zone may make it easier to match logged events with other actions and external events.
Consult your network security specialist before changing any of these settings. Note For best security, Vaddio strongly recommends changing the user and admin passwords from the default. Using the default passwords leaves the product vulnerable to tampering. Be sure you have a way to remember the passwords after changing them.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Enabling or Requiring HTTPS ECURITY PAGE By default, the web interface uses the HTTP protocol. You can configure the camera's web interface to require a secure HTTPS connection instead. Caution Consult your network security professional to manage the camera's SSL certificate. Do not make any changes in the Certificate or Private Key text boxes without guidance from your organization's network security professional.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Adding Room Information to the Screen ABELS PAGE The information you enter on this page is displayed on every page of the web interface. In a multi-camera environment, you may also wish to specify what appears on the browser tab.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Saving (Exporting) or Restoring (Importing) a Configuration YSTEM PAGE IRMWARE TAB You can import a configuration to several cameras if you need to configure them the same way. Cameras must be of the same model, and must have a compatible firmware version installed. Configuration data does not include passwords or unique information such as hostname.
5. Select Continue. A progress message box opens and the indicator light on the front of the camera turns yellow. If the update process presents warnings or error messages, read them carefully. The camera reboots when the update is complete. Contact Vaddio Technical Support if you encounter any problems with the update.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Rebooting the Camera YSTEM PAGE IRMWARE TAB This can help if the camera stops responding as you expect. In the System Utilities section, select Reboot.
You’ll find information for contacting Vaddio Technical Support on the Help screen. Viewing Diagnostic Logs IAGNOSTICS PAGE If you encounter a problem that you can’t solve, your Vaddio technical support representative may ask you to download and email the log file available from the Diagnostics screen.
Note Storing a preset overwrites any information that was previously associated with that preset. The Store Preset dialog does not show which presets have already been defined. Vaddio recommends renaming presets when you store them. To store a preset or custom home position: 1.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Renaming Presets and Custom CCU Scenes AMERA PAGE You can rename presets and custom scenes. The process is the same for both. Right-click the button for the custom scene or preset, and edit the label. Initial Lighting and Color Settings AMERA PAGE Adjust the camera for the lighting in use by selecting the CCU scene that best fits your environment.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Lighting Adjustments AMERA PAGE AND YSTEM PAGE ENERAL TAB The camera provides settings to compensate for common lighting problems. Auto Iris allows the camera to compensate automatically for the light level. Backlight Compensation reduces contrast to adjust for bright light behind the main subject of the shot.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Lighting and Image Quality Quick Reference Here are some tips for using the CCU settings for lighting and image quality. What do you need to correct? Make this adjustment: The image is too dark Increase Iris (lower F-stop value) Increase Iris Gain The image looks washed out or faded...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Color Adjustment Quick Reference Here are some tips for using the color-related CCU settings. What do you need to correct? Make this adjustment: Colors look less vivid than they should Increase Chroma Colors look too vivid Decrease Chroma Colors look wrong;...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Adjusting the Focus AMERA PAGE Open the Focus control to select Auto-focus, or set manual focus with the + (near) and – (far) buttons. The + and – buttons only work when Auto Focus is not selected. For users who are not logged in as admin, focus control is available via the IR Remote Commander.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Speed Adjustments AMERA PAGE The following speed adjustments are available: Manual pan, tilt, and zoom speeds – Used when you control camera movements with the IR Remote Commander or the arrow buttons in the web interface Global Preset Non-Tri-Sync Speeds –...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Setting the Speeds of Movements to Presets AMERA PAGE The Pan Speed, Tilt Speed, and Zoom Speed sliders in the Global Preset Non-Tri-Sync Speeds control how fast the camera moves to presets saved without Tri-Synchronous Motion information. These settings also determine the speed of movements when the camera is controlled by people at the far end of a conference.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Setting the Direction for Camera Movements AMERA PAGE By default,the arrow buttons on the remote and in the web interface show the direction you would see the camera move if you were looking the same direction as the camera. If a person facing the camera is controlling it with the remote, using the right arrow pans the camera to the person's left.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Configuring Streaming TREAMING PAGE USB and IP streaming are enabled by default. Just as your camera outputs video unless you mute it, the camera also streams except when you disable the stream. About Streaming Conferencing applications use USB streaming.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Configuring USB Streaming TREAMING PAGE These settings affect how the camera works with soft conferencing applications. To change the way the camera shows up in your soft client's camera selection list: Edit the USB Device Name. To allow conferencing applications to control the audio: Check the Enabled box for HID Audio Controls.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Setting up IP Streaming in Easy Mode TREAMING PAGE If you are not sure about these settings, start with the defaults. Select the video Quality Mode: Easy or Custom. Easy takes care of most settings automatically; Custom provides additional control.
URL shown. Consult your IT department before changing these settings. RTSP port: Vaddio strongly recommends using the default RTSP port number. Path: The portion of the streaming URL that appears after the IP address. You may wish to change this to help identify the stream source –...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Configuring RTMP Streaming TREAMING PAGE To use RTMP streaming, you must have an account with a streaming service. To configure an RTMP streaming service: 1. Select RTMP streaming, and select Settings. 2. Expand the information box for the service. 3.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras To select the enabled RTMP streaming service: Expand the list of available streaming services, and select the one to use. Note When RTMP streaming is selected and a service is configured, the camera streams to that service until you stop the stream.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Reading the Camera's Switches , DIP S YSTEM PAGE WITCHES TAB Open the DIP Switches tab to see the camera's current switch settings and configure certain camera behaviors. This tab shows the current positions of the physical switch(es) on the back of the camera, along with the soft DIP switches.
Basic settings for the RoboSHOT E-series cameras are on the lower row of soft DIP switches. These correspond to the physical switches on the older RoboSHOT 12 USB cameras. IR Frequency Selection:If there are multiple cameras in the room, use switches 1 and 2 to configure each with a different IR frequency to allow the IR Remote Commander to control them independently.
0 to select software control. The default resolution is 1080p/59.94. This capability is not available in earlier firmware versions or on the older RoboSHOT 12 USB camera. Set the video output resolution on the System page, General tab.
Zoom soft client. Use the default UVC Compliant setting with most other conferencing applications. LED On/Off – In most cases, Vaddio recommends leaving the status light on, to let people in the room know whether the camera is currently sending video.
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Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Pre-3.1.0 firmware: Version 3.1.0 and later firmware:...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Operating the Camera ONTROLS PAGE USER OR GUEST ACCESS The Controls page provides most of the same controls as the IR Remote Commander, along with some that are not available from the remote: Pan, tilt, zoom, or return to home position Stop or resume transmitting live camera video (video mute) Put the camera in standby or bring it back to the ready state...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Moving the Camera Use the arrow buttons for camera pan and tilt. The center button moves the camera to the home position. Zooming In or Out Use the Zoom + button to zoom in and the Zoom – button to zoom out. Moving the Camera to a Preset Position Use the Preset buttons (if available) to move the camera to any of its programmed positions.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Telnet Serial Command API The Vaddio Telnet command API allows an external device such as an AMX or Crestron presentation system to control the camera. Network connectivity and a Telnet client are required; Telnet port 23 is used.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera home Moves the camera to its home position. Synopsis camera home >camera home Example > camera pan Moves the camera horizontally Synopsis camera pan { left [<speed>] | right [<speed>] | stop | get | set <position> [<speed>] } Options Moves the camera left.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera tilt Moves the camera vertically. Synopsis camera tilt{ up [<speed>] | down [<speed>] | stop | get | set <position> [<speed>] } Options Moves the camera up. Moves the camera down. down speed <1 - 20> Optional: Specifies the tilt speed as an integer (1 to 20).
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera zoom Moves the camera in toward the subject or out away from the subject. Synopsis camera zoom { in [<speed>] | out [<speed>] | stop | get | set <position> [<speed>] } Options Zooms the camera in. Zooms the camera out.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera focus Changes the camera focus. Synopsis camera focus { near [<speed>] | far [<speed> | stop | mode {get | auto | manual} } Options near Brings the focus nearer to the camera. Can only be used when camera is in manual mode.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera preset Moves the camera to the specified preset, or stores the current camera position and optionally CCU information, either with or without specifying that Tri-Synchronous Motion is to be used when moving to this position.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera ccu get Returns CCU (lighting and color) information. Synopsis camera ccu get <param> Options auto_white_balance Returns the current state of the auto white balance setting (on or off). red_gain Returns the red gain value as an integer (0 to 255).
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera ccu set Sets the specified CCU (lighting) information. Synopsis camera ccu set <param> <value> Options auto_white_balance {on | off} Sets the current state of the auto white balance setting (on or off). Auto white balance overrides red gain and blue gain manual settings.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera ccu scene Stores the current CCU scene or recalls the specified ccu scene. Synopsis camera ccu scene {recall {factory <1 - 6> | custom <1 - 3>} | store custom <1 - 3>} Options recall factory <1 - 6>...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras camera standby Set or change camera standby status. Synopsis camera standby { get | off | on | toggle} Options Returns the camera's current standby state. Brings the camera out of standby (sleep) mode. Stops video and puts the camera in standby mode.
IP Custom_Resolution 1080p IP Enabled true IP Port IP Preset_Quality Standard (Better) IP Preset_Resolution 720p IP Protocol RTSP IP URL vaddio-roboshot-usb-stream IP Video_Mode preset USB Active true USB Device RoboSHOT USB USB Frame_Rate USB Resolution 360p USB Version UVC Extensions_Enabled false...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras network settings get Returns the camera's current network settings and MAC address. Synopsis network settings get Example network settings get Name eth0:WAN MAC Address 00:1E:C0:F6:CA:7B IP Address 192.168.1.67 Netmask 255.255.255.0 VLAN Disabled Gateway 192.168.1.254 >...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras system reboot Reboots the system either immediately or after the specified delay. Note that a reboot is required when resetting the system to factory defaults (system factory-reset). Synopsis system reboot [<seconds>] Options <seconds> The number of seconds to delay the reboot.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras history Returns the most recently issued commands from the current Telnet session. Since many of the programs read user input a line at a time, the command history is used to keep track of these lines and recall historic information.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras exit Ends the command session and closes the socket. Synopsis exit Example exit...
The Vaddio Control Protocol is similar to the Sony VISCA command set in order to be compatible with several popular control devices. Not all VISCA commands are supported and there are Vaddio-specific commands in the following command and inquiry lists.
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Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Command Set Command Command Packet Comments Pan-TiltDrive 8x 01 06 01 vv ww 03 01 FF vv= Pan speed (01h-18h) ww=Tilt speed (01h-14h) Down 8x 01 06 01 vv ww 03 02 FF Left 8x 01 06 01 vv ww 01 03 FF Right...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Color and Light Management Commands Command Set Command Command Packet Comments CAM_WB Auto 8x 01 04 35 00 FF Normal auto Manual 8x 01 04 35 05 FF Manual control mode Corresponds to camera ccu set auto_white_balance in Telnet API. CAM_RGain Reset 8x 01 04 03 00 FF...
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Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Command Set Command Command Packet Comments CAM_BackLight 8x 01 04 33 02 FF Backlight compensation On/Off 8x 01 04 33 03 FF Corresponds to camera ccu set backlight_compensation in Telnet API. CAM_WD 8x 01 04 3D 02 FF Wide Dynamic Range On 8x 01 04 3D 03 FF Wide Dynamic Range Off...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Iris Gain and Gain Limit Values (CAM_Gain) Iris Gain Iris Gain Limit Value Steps Gain in dB Value Steps Gain in dB 0x0F 77.8 0x0F 77.8 0x0E 44.4 0x0E 44.4 0x0D 41.0 0x0D 41.0 0x0C 37.5...
+90° -30°, up to 120°/sec Lens and horizontal FOV, 10x zoom, 67.3° wide to 2.3° tele, f=3.8 mm to 38 mm, F1.8 to F3.4 RoboSHOT 12 USB Super-wide: 12x optical zoom, 73° wide to 6.6° tele, f=3.91 mm to 47 mm, F1.8 to F3.4 Lens and horizontal FOV, 12x zoom, 70.2°...
Troubleshooting and Care When the camera doesn't behave as you expect, check the indicator light on the front before you do anything else. Use this table to determine whether it's time to call Vaddio Technical Support. What is it doing? Possible causes Check and correct Nothing.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Status Light The light in the camera's base indicates its current state. Blue – Camera is active Purple – Standby mode or booting Yellow – Firmware update is in progress Blinking blue – USB cable is disconnected (UC color scheme) Blinking red –...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Operation, Storage, and Care For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not use any abrasive chemicals. Keep this device away from food and liquids. Do not operate or store the device under any of the following conditions: Temperatures above 40°C (104°F) or below 0°C (32°F) High humidity, condensing or wet environments...
(2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras European Compliance This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment. ICES-003 Compliance This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. ...
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras European Compliance This product has been evaluated for electromagnetic compatibility under the EMC Directive for Emissions and Immunity and meets the requirements for a Class A digital device. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ...
Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the unit is under warranty. If the product is out of warranty, Vaddio will test then repair the product or products. The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to repair.
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Initial shipments of equipment that are refused upon attempted delivery, for any reason, are subject to restocking charges. The Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future purchases of Vaddio product only.
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Returns must be made in the original Vaddio packaging with all original materials if at all possible. Vaddio products with missing original materials will be billed to the dealer at dealer price.
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Repair Charge Estimates: Estimates on repair charges for a specific problem will not be given before an RMA is issued and the actual product has been evaluated by a Vaddio technician. Repair estimates will be given after the repair department receives and evaluates the unit.
Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras Photo Credits This guide may include some or all of these photos. European Space Agency (ESA) astronaut Samantha Cristoforetti, a Flight Engineer with Expedition 42, photographs the Earth through a window in the Cupola on the International Space Station By NASA - https://blogs.nasa.gov/ISS_Science_Blog/2015/03/06/women-in-space-part-two-whats- gender-got-to-do-with-it/, Public Domain, https://commons.wikimedia.org/w/index.php?curid=38834990 Carl Sagan, Bruce Murray, Louis Friedman (founders) and Harry Ashmore (advisor), on the occasion of...
color settings 37-38, 40, 64-66 Index renaming 37 storing and recalling 66 color space setting 11, 52 command history 71 admin password 22, 29 command set, RS-232 (VISCA) 73, 75-76, 78-81 changing 29 compatibility, browsers 20 default 22 compliance information 87, 89 anatomy of the camera 5-7 conferencing 45-46 API 67, 73, 75-76, 78-81...
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Complete Manual for RoboSHOT USB Enterprise-Class PTZ Conferencing Cameras iris 39 color scheme 54 red 38, 40 enabling/disabling 54 gamma setting 39 meaning of colors 17, 85 getting help 35 lighting settings 37-38, 64-65 guest access 29 naming 37 location of the camera 8, 31 log files 35 HDMI Color setting 11, 52 login, admin 22...
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18-19, 36, 42-43, 59-62 quick reference 18-19, 23, 39-40 focus 62 remote control 18 Global Preset Non-Tri-Sync (defined) 42 Vaddio IR Remote Commander 19 Global Preset Non-Tri-Sync, setting 43 web interface 23 manual (defined) 42 manual, setting 42 pan 42-43, 59...
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