Toshiba e-Studio2000AC Software Troubleshooting Manual page 73

8.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Invalid box password specified
2BA0
Incorrect paper size, color mode or resolution
2BA1
2BB0 Job canceled
Power failure occurred
2BB1
System fatal error
2BC0
Power failure occurred during e-Filing restore
2BD0
Failure to obtain the machine parameters
2BE0
Reached the maximum number of pages
2BF0
Reached the maximum number of documents
2BF1
2BF2 Reached the maximum number of folders
Network Settings
Syntax error, command unrecognized
2500
Syntax error in parameters or arguments
2501
Bad sequence of commands
2503
Command parameter not implemented
2504
Mailbox unavailable
2550
Problem Description Corrective Action
Make sure that the password is correct and try
scanning again, or first reset the password and
then reattempt the scan. When this error
occurs in the printing of the data in e-Filing, do
this with the administrator's password. If
recovery is still not completed or in case of an
invalid password for the operation of other
printing (opening the file, etc.), contact your
service representative.
This size, color mode or resolution is not
supported by e-Filing. Please check the paper
size, color mode or resolution.
The job was canceled.
Make sure that the power cable is connected
properly and is inserted securely. Resend the
job.
Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
Make sure that the power cable is connected
properly and is inserted securely. Resend the
job.
Turn the power OFF and then back ON. Try
scanning again.
Reduce the number of pages of the job in error
and perform the job again.
Delete the documents from the boxes or
folders.
Delete the folders from the boxes.
Check whether the Terminal mail address and
Destination mail address are correct. Check
whether the mail server is operating properly.
Turn the power OFF and then back ON. Perform
the job again.
Check whether the Terminal mail address and
Destination mail address are correct. Check
whether the mail server is operating properly.
Turn the power OFF and then back ON. Perform
the job again.
Check whether the mail server is operating
properly. Turn the power OFF and then back
ON. Try the problem job again. If the error still
persists, contact your service representative.
Check whether the mail server is operating
properly. Turn the power OFF and then back
ON. Try the problem job again. If the error still
persists, contact your service representative.
Confirm that the destination Email addresses
are correct. Check the access privilege for the
mailbox in the mail server.
Error Codes 73