Locating The Equipment In The Network; Cannot Locate The Equipment In The Network - Toshiba e-Studio2000AC Software Troubleshooting Manual

Locating the Equipment in the Network

0.
 Cannot locate the equipment in the network
Problem Description
I cannot locate the equipment in the network.
Corrective Action
Improper settings may cause problems in locating the equipment in the network. Try the checklist below to detect the
cause of the problem. If the problem remains unsolved, contact your service representative.
No.
1 Is the startup page printed out? If not, wait
until the communication comes online.
Examine the protocol settings listed on
the startup page. Are they correct?
2 Print out a configuration page. Make sure
that there are not any discrepancies or
inconsistencies between the current
network settings and your network
environment. Change the network
settings, if necessary. Use the Find
Computer utility from your Windows
computer to locate the equipment by its
device name. Can you find the
equipment?
3 Can you locate other computers
connected to the same network?
4 Check the link LED activity on the hub
and/or NIC of the equipment and the
client machine. Do the hardware
components appear to be functioning
properly?
5 Confirm whether the Ethernet cable is
normal. Does the current Ethernet speed
appear on the Ethernet setting screen
([User Functions -User-] - [Admin] -
[Network] - [Ethernet]) ?
6 Make sure that the device name for the
equipment is unique and verify that the
WINS and/or DNS server database are not
causing potential naming conflicts with
the network settings on the equipment. If
necessary, change the network settings on
the equipment. After the communication
comes back online, can you see the
equipment in the network?
7 If the network environment is using
complex subnet or supernet structures, is
the IP address used by the equipment
within the network structures range of
valid addresses?

40 Locating the Equipment in the Network

Check... Yes No
Set up the proper protocols.
Next

Step

Set up the proper protocol if required.
Once you have located the equipment,
configure the port that it is mapped
correctly to the device.
Next

Step

Check the network settings on the client
Next
computer to make sure that they are

Step
compatible with the network settings on

the equipment.
Contact your service representative.
Next

Step

If "Link not detected" is displayed on the
Ethernet setting screen, a contact failure
Next
or disconnection may be occurred in the

Step
cable.

In this case, check the cable, and replace it
with a new one, if required.
Set up the NetBIOS name of the device
correctly.
Next

Step

Contact your local network support
specialist for further assistance.

End
Corrective Action