Troubleshooting - Strong SRT 8541 Installation Instructions Manual

Place the software file (unzipped) in the root directory of your USB storage device (HDD, memory
stick etc.) and connect the device to the USB port of the receiver. First a message box will appear that
a USB device is found. After a short time, a message will appear on screen again with the message
New software available. Select OK to start download and update immediately. When ready, the unit
will reboot automatically.
NOTE:
WARNING:
WARNING:

8.0 TROUBLESHOOTING

There may be various reasons for abnormal operation of the receiver. Check the receiver according to
the procedures shown below. If the receiver does not work properly after checking it, please contact
your dealer or the local Service Hotline or send email to our Support via www.strong.tv. Do NOT try to
open or disassemble the receiver. It may cause a dangerous situation and warranty will be void.
Problem
LED indicator is not lit
No signal found
No picture or sound on
TV or amplifier
24
If, after a software update, the receiver should behave in an unexpected
way, please perform a factory reset as well. See chapter 7.1.4..
After an update the receiver restarts automatically. During the upgrade
process NEVER disconnect the receiver from the mains or switch off the
power! Doing so might damage your receiver and will void warranty!
Old channel list and favourites will be overwritten.
Possible cause
The mains lead is unplugged or
power switch on the back panel
is OFF
The antenna is disconnected
The antenna is damaged/
misaligned
Out of digital signal area
Active antenna requires to switch
ON the antenna power/external
power
HDMI or SCART is not selected on
your TV or amplifier or the unit is
set to higher resolution as the TV
supports.
TV/amplifier is not connected to
mains or switched off
What to do
Check the mains plug and the
power switch on the back panel
Check the lead of the antenna
Check the antenna
Check with your dealer
Switch the antenna power of the
receiver ON/connect external
power
Switch to correct TV/amplifier
input
Select lower resolution on receiver
Switch TV/amplifier on.
Check if S/PDIF connection is used.