Matrox ATC Series User Manual page 20

2
Solution
If possible, update your Matrox display driver. Matrox makes new display drivers available on
the Matrox Web site (www.matrox.com/mga).
Note:
the Web site of that manufacturer for the latest display driver. A display driver provided by
the manufacturer of your computer is more likely to be tested with your computer model.
3
Solution
Windows 2000/XP – Disable Matrox hardware acceleration:
Right-click your Windows desktop background, then click
1
Advanced
Move the
2
Click
3
Note:
contact Matrox technical support
information may help us come up with a fix or work-around in a future driver release.
Problem Program window or dialog box doesn't appear on screen
1
Cause
Another window or dialog box may be covering the window or dialog box you want to see.
1
Solution
Move, close, or minimize any window or dialog box that may be covering the window or
dialog box you want to see.
2
Cause
If you're using multi-display mode, the program window or dialog box may be in a display
or on a monitor that's unusable. (For example, your monitor may not be properly connected
or configured.)
1
Solution
Make sure all the displays and monitors you want to use are usable. For more information,
see other troubleshooting items in this guide.
3
Cause
The software may be using a display you didn't intend to use or the software may be
configured to use more displays than the actual number of monitors you have. (For example,
you may be in DualHead Multi-Display mode but you only have one monitor.)
1
Solution
Disable the display:
Windows 2000/XP * –
(* Only while using multiple displays in independent mode. For more information, see PowerDesk help.)
Right-click your Windows desktop background, then click
1
20 Matrox ATC – User Guide
If your Matrox product was provided by the manufacturer of your computer, check
"
Troubleshooting
Hardware acceleration
" to accept the changes.
OK OK
If you identify a program that doesn't work well with Matrox acceleration, please
.
slider to .
None
(see page 27) and describe the problem. This
" "
Properties Settings
.
"
Properties Settings